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Sunday, Mar 19
9:00 AM – 3:00 PM ET

WS2: Lean Six Sigma: Yellow Belt Certificate Program
Location: Windsong 3-4
Speaker: Owen Dahl, MBA, LFACHE, CHBC, LSSMBB – Owen Dahl Consulting
Additional Fee Required
Operations Conference Path
Operational Efficiency
Sunday, Mar 19
4:00 PM – 5:00 PM ET

MS1: Knowing the Score: Making the Case for Financial Transparency
Location: Windsong 5-8
Keynote Speaker: Matt Griswold (he/him/his) – People Centric Consulting Group
Keynote Speaker: Don Harkey – People Centric Consulting Group
Operations Conference Path
Operational Efficiency
Monday, Mar 20
9:15 AM – 10:15 AM ET

CON203: Solve Burnout and Boost Productivity by Leveraging Clinical Support Staff
Location: Grand Cypress AB
Speaker: Stephen E. Moberg – Team Care Medicine, LLC
Operations Conference Path
Operational Efficiency
Monday, Mar 20
9:50 AM – 10:15 AM ET

CON207-B: From Pandemic to Tripledemic to Endemic: One Practice’s Transformation Through In-Office PCR
Location: Grand Cypress DEF Stage
Spotlight Speaker: Dov Shapiro, MD (he/him/his) – Associated Pediatric Partners
Operations Conference Path
Operational Efficiency

Presented By:
Monday, Mar 20
11:15 AM – 12:15 PM ET

CON301: Post-COVID-19 Trend Watch: Implications for Practices
Location: Windsong 1-2
Speaker: Michael Tutty, PhD, MHA, FACMPE – American Medical Association
Operations Conference Path
Operational Efficiency
Monday, Mar 20
1:45 PM – 2:10 PM ET

CON407-A: Expedite Referral Growth with Actionable Data for New Revenue Generation
Location: Grand Cypress DEF Stage
Spotlight Speaker: Sean Duffy – Doctivity Health
Spotlight Speaker: Cathryn Connolley, MHA – Doctivity Health
Operations Conference Path
Operational Efficiency

Presented By:
Monday, Mar 20
1:45 PM – 2:45 PM ET

CON402: The Top 20 Revenue-Enhancing or Cost-Saving Initiatives for Medical Practices
Location: Windsong 5-8
Speaker: Michael A. O'Connell, MHA, FACHE, FACMPE (he/him/his) – RWJBarnabas Health Medical Group
Operations Conference Path
Operational Efficiency
Monday, Mar 20
2:20 PM – 2:45 PM ET

CON407-B: Modernizing Provider Compensation Governance: A Health System Perspective
Location: Grand Cypress DEF Stage
Spotlight Speaker: Jared Steele, Master's Degree in Health Informatics from UC Davis and Bachelor's Degree in Business Operations Management from the University of Utah (he/him/his) – Hallmark Health Care Solutions - Heisenberg II
Spotlight Speaker: Julie Duncan (she/her/hers) – AdventHealth Central Medical Group
Operations Conference Path
Operational Efficiency

Presented By:
Tuesday, Mar 21
9:30 AM – 10:30 AM ET

CON601: Creating a 360-Degree View of the Patient Experience
Location: Windsong 5-8
Speaker: Russell J. Hendrickson – Practical Data Solutions
Speaker: Scott Everitt, MBA – Practical Data Solutions
Operations Conference Path
Operational Efficiency
Tuesday, Mar 21
9:30 AM – 10:30 AM ET

CON602: Carving Up and Drilling Down: Using Microsoft Excel's Pivot Table Feature to Analyze a Practice's Revenue Cycle: Part 1
Location: Windsong 3-4
Speaker: Nate Moore, CPA, MBA, FACMPE – Moore Solutions, Inc.
Operations Conference Path
Operational Efficiency
Tuesday, Mar 21
9:30 AM – 10:30 AM ET

CON604: Chronic Care Management Increases Practice Revenue and Quality of Care
Location: Windsong 9-10
Speaker: Andrew Mills – CareTrack Health
Speaker: Brad Guest – CareTrack Health
Speaker: Mark Wiacek (he/him/his) – White-Wilson Medical Center, P.A. (Fort Walton Beach, FL)
Operations Conference Path
Operational Efficiency
Tuesday, Mar 21
10:45 AM – 11:45 AM ET

CON702: Carving Up and Drilling Down: Using Microsoft Excel's Pivot Table Feature to Analyze a Practice's Revenue Cycle: Part 2
Location: Windsong 3-4
Speaker: Nate Moore, CPA, MBA, FACMPE – Moore Solutions, Inc.
Operations Conference Path
Operational Efficiency