Executive VP & Chief Operating Officer, Team Care Medicine, LLC Team Care Medicine, LLC
Eligible for: ACMPE: 1|ACHE: 1|CEU: 1|CME(AAPC*): 1|CPE: 1.2|PDC: 1|PDU: 1 *MGMA is now offering our full conference for AAPC credit via our partnership with ACCME. Please see the event Continuing Education page for more information. Traditional | Basic | Comprehension
*Session will be included in the MGMA Summit.
The Team Care Medicine model restores the joy of practicing medicine by removing all non-provider work inside the exam room during a patient visit. This nonphysician work, including more than 95% of the EHR interaction, is transferred to a highly trained and skilled clinical assistant. The clinical assistant works independently ahead of the provider to capture all preliminary patient information. Upon the provider joining the visit, the clinical assistant presents all the patient’s information to the provider (in front of the patient) and performs all EHR documentation while the provider is with the patient. When the provider exits the exam room, the clinical assistant remains to repeat the provider’s treatment plan, execute all provider’s orders, and finish documenting the visit in the EHR before walking the patient to the discharge window. With two clinical assistants and overlapping visits, this model of executing the patient visit delivers greater provider productivity (20% to 40%), better patient access and higher quality care, all while restoring a reasonable work/life balance via the reduction/elimination of after-hours provider chart work.
Learning Objectives:
Recognize how staff leverage is employed in other professional practice contexts (surgeons, attorneys, dentists, investment bankers).
Identify the necessary basic building blocks for creating compliant and sustainable staff leverage in primary care or specialties.
Discuss the benefits of the TCM model, including enhanced care, increased billings, and reduced physician attrition.
