Consultant/Practice Manager Delfino Veterinary Consulting inc. Roseville, CA, United States
Weary of dealing with difficult personalities, problem employees or conflict among team members? Participants will discover what might be underlying causes of discord and drama. Attendees will walk away knowing specific communication skills and actions to take to eliminate drama and problem behaviors.
Learning Objectives:
Identify what’s causing drama and conflict in your organization
Handle difficult behaviors such as passive-aggressive team members
Utilize communication skills that help employees resolve conflict