422 - Family Feud - Staffing Best Practices: Pearls from a Growing Practice

Saturday, March 4, 2023

4:00 PM – 6:00 PM EST

Location: Georgia World Congress Center, 411/412

CE Hours: 2

AUDIENCE: OD, AHP

IN-PERSON COURSE ACCREDITATIONS: COPE 81284-PM ; FL ODCEB 20-962442 ; IL OD ; TX ODCEB 20-962442 ; ABO S23N001 ; AOA PARA PM-0102-22 ; AZ OPT ; FL OPT 20-965498 ; GA OPT GBDO-23-003 ; KY OPHTH ; NC OPT MGMT NCM-2023-023 ; NV OPT ; SC OPT 20-965498 ; TN OPT

Bobby Saenz, OD

Moderator(s)

Bobby Saenz, II, OD, MS, FAAO

Clinic and Residency Director
Parkhurst Nuvision
San Antonio, Texas, United States

Pending

Disclosure(s):

Bobby Saenz, OD, MS, FAAO, II: No relevant disclosure to display

This course will give doctors an insight into our journey from 17 to 100 employees, discussing the up and downs and emphasizing pearls to help other practices succeed. This course will focus on culture, core values, team accountability, and providing extraordinary customer service. In addition to all the biggest mistakes we have made, this course will discuss how personality testing can be used to find the best position for an employee.
Learning Objectives:
Upon conclusion of this activity, attendees will be able to:
Discuss simplified mission and vision
Review technology used for team accountability
Discuss ways to provide extraordinary customer service
Discuss biggest mistakes
Discuss role of personality testing in hiring process