Transformation-TMX: Transforming the Team-Member Experience | NORTH SHORE-EDWARD-ELMHURST HEALTH

The pressure felt across the healthcare industry with staffing shortages, increased patient expectations, more complex patient populations, and rising care costs demonstrated the need to evaluate the care delivery model for future success. The industry is anticipated to have a shortage of 10,000 nurses by 2026. Patient expectations are increasing – specifically in quality, personalization, cost, and transparency. Patient complexity is expected to rise 2% and the increased complexity will drive an 8% increase in patient days. Given these headwinds, there is a need to be thoughtful and intentional about strategic priorities. With that in mind - it is important to be the workplace of choice to reduce turnover, relieve financial pressures, and bet big on strategic priorities. Meet Transformation TMX.

Our goal in Transformation TMX is to design a care delivery model that increases team members’ engagement and satisfaction while empowering staff to make small sustainable improvements in their own environment. With the leverage of technology to increase efficiency, we will further enable clinicians and team members to practice at the top of their licenses.