CEO and House Legal Counsel American Association of Medical Assistants (AAMA)
Eligible for: ACMPE: 1|ACHE: 1|CEU: 1|CME(AAPC*): 1|CPE: 1.2|PDC: 1|PDU: 1 *MGMA is now offering our full conference for AAPC credit via our partnership with ACCME. Please see the event Continuing Education page for more information.
Traditional | Basic | Comprehension
New guiding paradigms for delivery of healthcare have emerged in the last decade. Among these paradigms are Patient Centered Medical Home (PCMH), care coordination, population health, value-based care, and telehealth. Studies have been undertaken and articles have been written about ambulatory care staffing models that best achieve the objectives of these delivery paradigms. This session will summarize the results of these studies, point out flaws in research designs, bring to light unstated assumptions, identify common and dissimilar elements of the staffing models, and offer recommendations for staffing models for each type of paradigm. Examples of optimal staffing configurations for single-paradigm and hybrid-paradigm delivery systems will be explained. Special emphasis will be placed on utilizing all health professionals — from licensed independent providers to unregulated assistive personnel — to the “top of their education and credentials” as allowed by state law.
Learning Objectives:
Identify the most prominent delivery paradigms for ambulatory care and the staffing models best suited for each paradigm.
Recognize the current staffing structure in their employment setting with structures discussed during the presentation.
Give examples of analytical tools for determining what staffing structure is best for their current setting and for transitioning to a more effective staffing structure.
