CON104: Optimize Your Revenue Cycle with Lean and Six Sigma

Monday, March 20, 2023

8:00 AM – 9:00 AM ET

Location: Windsong 5-8

Speaker(s)

Adrienne P. Lloyd, MHA, FACHE

Chief Executive Officer; Independent Consultant
Optimize Healthcare, LLC; MGMA
Rhonda Buckholtz, CPC, CPMA, CRC, CDEO, CMPE, CHC, COPC

Chief Compliance Officer; Independent Consultant
Vision Innovation Partners; MGMA

Eligible for: ACMPE: 1|ACHE: 1|CEU: 1|CME(AAPC*): 1|CPE: 1.2|PDC: 1|PDU: 1
*MGMA is now offering our full conference for AAPC credit via our partnership with ACCME. Please see the event Continuing Education page for more information.
Traditional | Intermediate | Application

*Session will be included in the MGMA Summit.

This session will provide a high-level overview of process improvement methodologies and how they are used to successfully reduce system waste, increase volume, and enhance patient and provider experience across different clinic locations of varying sizes. Attendees will learn key strategies to identify areas for targeted process improvement and how to build an improved team-based culture. Techniques will include specific Lean and Six Sigma tools to redesign your revenue cycle, enhance staff training, and increase accountability and engagement while optimizing financial performance.

Learning Objectives:

Discover opportunities for process improvement and waste reduction related to revenue cycle activities, staff engagement and training efficiency.
Produce an accountability and engagement culture to increase efficiency, reduce turnover and improve results.
Use standard work, process mapping, 5S and other tools throughout your revenue cycle to decrease handoffs, errors and time per encounter.