Diversity, Equity & Inclusion

(TH13) Playing Your Part: Unwinding Social Stereotypes to Enhance Communication Skills

Thursday, March 9, 2023

4:00 PM – 5:30 PM ET

Room: 122/123

CME: (1.5) MOC: (1.5) CMD Management: (1.5) Nursing Contact Hours: (1.5) AAFP: (1.5)

The session is designed to help the audience see beyond implicit social stereotypes and to better understand the unique stories of the stakeholders they work with. This interactive session will provide opportunities for the audience to develop and enhance their communication skills with individuals with diverse backgrounds. Attendees will learn about the People Library model, an innovative, hands-on approach to diversity, equity, and inclusion training, and have opportunities to practice their communication skills in small groups. Attendees will be equipped with skills to engage in respectful, productive conversations with residents and staff from diverse backgrounds. A toolkit will be provided for the audience to implement similar exercises to improve multicultural communication in their facilities.

Learning Objectives:

At the completion of this session, learners will be able to:

Discuss the Human Library model, an innovative and hands-on approach to diversity, equity, and inclusion training
Recognize and appreciate the unique cultural backgrounds of residents and staff in their facilities
Describe communication skills and strategies that foster unbiased, non-judgemental conversations with residents and staff
Develop strategies to increase cultural competency among PALTC providers within their facilities

Session Chair/Speaker(s)

MY

Mamata Yanamadala, MBBS, MS (she/her/hers)

Assistant Professor
Durham, North Carolina

Slides PDF Handout

Speaker(s)

Paige Hector, LMSW

Author | Speaker | Educator
Tucson, Arizona
Collin Burks, MD (she/her/hers)

Geriatrics Fellow
Hillsborough, North Carolina
Neema Sharda, MD

Assistant Professor
Chapel Hill, North Carolina