Community Engagement: Planners Don’t Do Messy?

Wednesday, April 26, 2023

3:30 PM – 4:15 PM CDT

Location: Channel 2

CM | .75

Division Endorsement: Small Town and Rural Planning Division

Speaker(s)

Cynthia A. Bowen, FAICP (she/her/hers)

Principal / Director of Planning
Rundell Ernstberger Associates
Indianapolis, IN

Moderator and Speaker(s)

Leo Asuncion, AICP

Chairperson
Hawaii Public Utilities Commission
Honolulu, Hawaii

This presentation examines a situation that delayed a project because of public concerns, elected and appointed officials' nonsupport, and lack of proactive project and process management. Presenters share best practices for alleviating those problems and describe effective management tools and techniques.

NPC Peer Reviewers assigned this presentation a learning level of Foundational. For more on learning-level descriptions, visit our General Information Page.

Learning Objectives:

Identify the four stages of public outreach and how planners can anticipate and mitigate potential challenges in each stage.
Compare different techniques for engaging elected and appointed officials.
Consider several techniques to proactively manage budgets, schedules, people, and expectations.