Client Forum 2023 is an in-person event and will not be livestreamed, however, we usually share a selection of our presentations after the conference. To view some of our most popular past presentations, please visit the Client Forum Event Highlights page.
PLEASE NOTE: CLIENT FORUM IS OPEN TO MCG CLIENTS AND INVITED GUESTS ONLY
All attendees should register via the Registration page. Please register with your company email address, as you are given the option to cc your personal email address. After registering, you should receive a registration confirmation via email. If you do not receive your confirmation, you may not have completed all steps necessary to submit your registration.
IMPORTANT! Be sure to save your registration confirmation as this will make it easy for you to sign in should you need to modify your registration, access your account to retrieve your invoice, add a guest, etc.
Attendees are encouraged to register early to take advantage of discounted rates. The registration pricing schedule can be found on the Registration page.
Groups of three or more registrants are eligible for 25% off the registration fees. IF REGISTERING THE GROUP AT THE SAME TIME: no discount code is needed, the group discount will automatically apply. IF REGISTERING SEPARATELY: please enter the discount code DISC25.
ATTENTION! If registering and paying for all registrants together, total fees for all registrants in the group will be charged to the first person in the group (designated as the Primary Attendee).
If registrants are using separate forms of payment or paying individually for guest fees or other fees (e.g., with a personal credit card), you must create separate registrations for each individual. This will help ensure proper payment adjustments and/or reimbursement should any group registrants modify or cancel their registration.
Credit card is the preferred payment method for event registration and you will be prompted to complete payment at the end of the registration process.
If you cannot pay by credit card, please send an email to clientforum@mcg.com to request an exception and check payment instructions.
Sign into the registration website to modify your registration, retrieve your registration confirmation/invoice, and more.
All registration cancellations must be made online by logging into your registration profile or requested via email to clientforum@mcg.com for a full refund when received by 11:59 pm Pacific Time on Friday, April 21, 2023. No refunds will be issued after April 21, 2023. Substitutions will be considered. Contact clientforum@mcg.com with your request.
In addition, don’t forget to cancel your hotel reservation! See the Hotel and Travel page for details.
Substitutions will be considered. Email clientforum@mcg.com to request a substitution.
Sign into the registration website to download your invoice/receipt.
The conference officially begins with a Welcome Reception at 5:00pm on Sunday, May 7. We recommend arriving on Sunday afternoon, May 7.
The conference officially concludes with the Farewell Party (6:30-10:00 PM) on Tuesday, May 9. We recommend departing on Wednesday, May 10.
Yes, complimentary Wi-Fi will be provided at the conference. No, a computer is not required for any of the conference sessions.
Yes, guest passes for meals and evening events may be purchased per the guest pricing schedule on the Registration page. A guest is someone that is not attending the conference and would like to join you for meals and evening events. Guests must be 21 or older.
Please visit the Hotel and Travel page to learn more about the venue and how to make your hotel reservations.
Conference attendees who stay at the Omni Orlando Resort will receive the discounted room rate of $215 plus $10 resort fee plus tax per night. The discounted room rates are available for May 4-12, and the last day to book is Friday, April 14, 2023.
Cancellations must be made at least three days prior to arrival. Cancellations made within three days of arrival will be charged one night room and tax.
The Exhibitor Prospectus is now available. To request a copy and ensure you are included in our exhibitor communications, please contact us at clientforum@mcg.com.
Yes, attendees of qualifying sessions will be eligible for 11-12 hours of continuing education credits/contact hours. For more information, please visit the Continuing Education page.
Your attendee registration fee includes the option to obtain MCG Certification through participation in the online MCG Care Guidelines Certification course and Certification Exam. The regular price for the course is $150 per person and $75 to retake the exam if the initial attempt is failed.
Certification demonstrates competence in accurate application of Inpatient & Surgical Care and General Recovery Care guidelines by utilization and case management staff.
NEW FOR 2023: In early May, all Client Forum registrants will receive a discount code and instructions to register for MCG Certification. The discount code is valid from the first day of Client Forum (May 7, 2023) through the remainder of the calendar year (December 31, 2023).
For any additional questions you may have, please contact the Event team at clientforum@mcg.com.
