Training Coordinator
Colorado State Patrol
Lakewood, Colorado
With experience as a CTO, Supervisor, and Training/QA Coordinator, as well as a SWAT Crisis Negotiator, Kylie Slayton brings an understanding of issues surrounding training and leadership within an ECC. She is well-versed in adult training methods, the struggles of maintaining and constantly improving a high-performing QA/QI program, the everyday trials and tribulations of a frontline telecommunicator and supervisor, and crisis intervention techniques. Having worked in centers where she assisted in the successful completion, attainment, and maintenance of CALEA, APCO Training Program, and dual ACE certifications, she possesses in-depth knowledge of industry best practices and methods to increase employee engagement and performance to turn a struggling center into a distinguished PSAP.
Kylie Slayton served in various roles throughout her six years at Roswell, GA 911 and is currently serving as the Training Coordinator for the Colorado State Patrol Communications Division, where she works with five regional centers throughout the state of Colorado to create on-boarding, training, and career development programs for over 100 telecommunicators.
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Sunday, August 7, 2022
2:30 PM – 3:30 PM