Full Schedule

8:00 AM – 4:30 PM

LEAD Program (Invitation Only)

9:30 AM – 10:00 AM

Breakfast

10:00 AM – 11:00 AM

Love, Loyalty and the Language of Leaders During Chaos and Change!

Location: 101 GH

Presenter: Christopher Ridenhour

EDLI

11:15 AM – 12:30 PM

Achieving a High Impact Sales Culture

Location: 101 GH

Presenter: Lacy Jungman – OneDay

EDLI

12:30 PM – 1:30 PM

Lunch

10:30 AM – 11:30 AM

Using Data to Increase Conversion

Location: 101 AB

Information Session

11:00 AM – 11:55 AM

Careers Driven of Impact: Making a Difference Together 2022
Location: 200 HI

Moderator: Collette Gray – Integral Senior Living and Solstice Senior Living

Speaker: Angela Brandt, FACHE – Promedica

Speaker: Sarah Hoit – BioVie Inc.

Speaker: Amber Ju – Kithward

Speaker: Myra Norton – Arena

12:00 PM – 12:50 PM

Leading through Adversity: A Proving Ground
Location: 200 HI

Moderator: Sarah Hoit – BioVie Inc.

Speaker: Lucinda Baier – Brookdale

Speaker: Tana Gall – Merrill Gardens

Speaker: Collette Gray – Integral Senior Living and Solstice Senior Living

Speaker: Zeta Smith – Sodexo

Presenter: Lynne Katzmann – Juniper Communities

12:50 PM – 1:00 PM

Heroes Work Here: An Extraordinary Story of Courage
Location: 200 HI

Moderator: Collette Gray – Integral Senior Living and Solstice Senior Living

Speaker: Lucinda Baier – Brookdale

1:00 PM – 2:00 PM

Leadership Luncheon (Invitation Only)

2:00 PM – 3:00 PM

Love, Loyalty and the Language of Leaders During Chaos and Change! PART 2

Location: 101 GH

Presenter: Christopher Ridenhour

EDLI

3:00 PM – 4:15 PM

Covering Your Assets: Practical Risk Management Strategies Part 1

Location: 101 GH

Presenter: Joel S. Goldman – Hanson Bridgett LLP

Presenter: JoAnne Carlin, MSN, RN, CDAL, CPHRM – Marsh

EDLI

2:00 PM – 4:30 PM

Board Meeting (Invitation Only)

2:00 PM – 4:30 PM

Executive Roundtables (Invitation Only)

4:30 PM – 5:30 PM

State of the Industry Address and Hero Awards
Location: Auditorium

Featured Session

6:00 PM – 6:30 PM

Culinary Showcase (New Perspective)

Culinary Showcase

6:00 PM – 6:30 PM

Innovation Showcase - Optimizing Your Workforce with Mobile Solutions

Presenter: Patrick Tierney

Innovation Showcase

6:00 PM – 6:30 PM

The Hive - Reducing Nursing Director & Exec Director Turnover

Moderator: Chirag Patel, MD – Hansa Medical Groupe

The Hive

6:45 PM – 7:15 PM

Culinary Showcase (The Waters Senior Living)

Culinary Showcase

6:45 PM – 7:15 PM

The Hive - Competitive Benefits: Happy Employees Make Happy Residents

Presenter: Sandy Parker – Willis Towers Watson

Moderator: Rhonda DeMeno – Willis Towers Watson

The Hive

7:30 PM – 9:30 PM

CEO Dinner (Invitation Only)

6:00 AM – 7:00 AM

Rise & Shine Activity
Location: 203 AB

7:30 AM – 8:00 AM

Breakfast

Location: Auditorium Foyer

8:00 AM – 9:00 AM

Keynote - How to Lead the Future with Non-Obvious Thinking
Location: Auditorium

Presenter: Rohit Bhargava

Keynote

9:10 AM – 10:10 AM

Connecting the Head and Heart: How Technology Strengthens Process and Builds Community in Senior Living
Location: 200 BC

Presenter: Mandy Curtis, MSN, RN – Oakmont Management Group

Presenter: Donald Husi – Ziegler Investment Banking

Presenter: Paul Branin – Columbia Pacific Advisors

Quality Improvement & Risk Management

9:10 AM – 10:10 AM

Effective Leadership Through Culture
Location: 101 AB

Presenter: Amy M. Robinson, Executive Chef, Executive Pastry Chef – Integral Senior Living & Solstice Senior Living

Dining & Hospitality

9:10 AM – 10:10 AM

Increase Engagement & Retention Through Scheduling
Location: 200 FG

Presenter: Beth Baerman – WorkSync

Workforce

9:10 AM – 10:10 AM

Solving the Occupancy Puzzle – You’ve Got the Leads, Now What?
Location: 101 CD

Presenter: Christy Van Der Westhuizen – MBK Senior Living

Presenter: Julie Podewitz – Grow Your Occupancy

Presenter: Marti DiTaranto-Milligan – The Ridge Senior Living

Sales & Marketing

9:10 AM – 10:10 AM

The Warm Handoff: Ethical Considerations in Transfer of Care
Location: 101 IJ

Presenter: Neely Sullivan, PT, CLT-LANA, CDP – Select Rehabilitation

Operations

10:20 AM – 11:20 AM

ALERT: Need Someone (Anyone) To Fill Shift ASAP
Location: 200 FG

Speaker: Peter Corless – OnShift

Workforce

10:20 AM – 11:20 AM

Financing Strategies and Options for Seniors Housing Providers
Location: 200 DE

Presenter: Quintin Harris – Lument

Finance & Development

10:20 AM – 11:20 AM

Improving Clinical Care in Senior Living. Why its Unique, Helps Reduce ER & Hospital Use and Increasing Seniors' Length of Stay 12-36 Months Longer
Location: 200 BC

Presenter: Chirag Patel, MD – Hansa Medical Groupe

Presenter: Laurie Geschrey – Pathway Waterton

Presenter: Travis King, PT, DPT, GCS-Emeritus – FOX Rehabilitation

Quality Improvement & Risk Management

10:20 AM – 11:20 AM

Re-setting and Re-sizing Your Operations for a New Reality
Location: 101 IJ

Presenter: Sharon Thole, LNHA, LALD – HDG

Presenter: Darrin Hull – Health Dimensions Group

Operations

10:20 AM – 11:20 AM

Resident Satisfaction Does Not Equal Brand Loyalty
Location: 101 CD

Presenter: Melinda Gisbert, M.S. – Big Buzz, Inc.

Sales & Marketing

10:20 AM – 11:20 AM

Therapeutic Hospitality: Nutrition and the Dining Experience in Dementia Care
Location: 101 AB

Presenter: Mindi Manuel, MS, RD, CSG, LDN, CDP – Sodexo

Presenter: Lori Stevic-Rust, PhD ABPP – Stevic-Rust & Assoc. LLC

Presenter: Zeta Smith – Sodexo

Dining & Hospitality

9:10 AM – 10:10 AM

Balancing Mission & Margin

Location: 101 GH

Presenter: Tana Gall – Merrill Gardens

EDLI

10:30 AM – 11:20 AM

Innovative Recruiting Tools and Strategies in a Tough Labor Market

Location: 101 GH

Presenter: Jake Nolte – Jobalign an Efficient Hire Company

EDLI

9:15 AM – 12:30 PM

CEO Council (Invitation Only)
Location: 102C

11:50 AM – 12:20 PM

Innovation Showcase - Automated Hiring Made Simple with Conversational AI

Presenter: Jeffrey Lackey

Innovation Showcase

11:50 AM – 12:20 PM

The Hive - Insurance Claims, Costs, and Risks, Oh My!

Presenter: Randy Stimmell – Willis Towers Watson

Moderator: Rhonda DeMeno – Willis Towers Watson

The Hive

12:20 PM – 12:50 PM

Culinary Showcase (Vi)

Culinary Showcase

12:20 PM – 12:50 PM

The Hive - Recruiting, Retention, Upskilling

Moderator: Pam Engle – New Perspective

The Hive

3:15 PM – 3:45 PM

Culinary Showcase (Spectrum)

Culinary Showcase

3:15 PM – 3:45 PM

Innovation Showcase - A Case Study: How Senior Living Establishment used their purchasing data to manage new acquisitions & increase profitability

Presenter: Rich Hand – Prime Services, Inc.

Innovation Showcase

3:15 PM – 3:45 PM

The Hive - A Chat about Sales & Marketing in 2022 and Beyond!

Moderator: Christy Van Der Westhuizen – MBK Senior Living

The Hive

1:00 PM – 2:00 PM

The Core Components of a Best Performing Sales Culture
Location: 101 CD

Presenter: Aaron Catoe – 12 Oaks Senior Living

Presenter: Rebecca Townsend – Sherpa

Sales & Marketing

1:00 PM – 2:00 PM

The Future of Food Service in Senior Living Communities
Location: 101 AB

Presenter: Greg Gorgone, CMD, CFPP, FMP – Pineapple Academy

Dining & Hospitality

1:00 PM – 2:00 PM

The New Age of Aging in Place – Design Strategies to Optimize the ‘living’ at Senior Living Communities
Location: 101 IJ

Presenter: Cynthia Shonaiya, AIA, LEED AP – Hord Coplan Macht

Presenter: Chris Campbell, PE – Campbell Code Consulting

Presenter: Alan Siegfried – Brightview Senior Living Development

Operations

1:00 PM – 2:00 PM

Workforce Shortage Crisis: Strategies for Employers to Ebb the Flow
Location: 200 FG

Presenter: Laurel Cornell – Fisher Phillips

Presenter: Jason Geller – Fisher Phillips

Workforce

1:00 PM – 2:00 PM

Your Falls Spending Reset: Identifying Costs, Assessing Risks, Improving Clinical Outcomes
Location: 200 BC

Presenter: JoAnne Carlin, MSN, RN, CDAL, CPHRM – Marsh

Presenter: Liz Jensen, MSN, RN, RN-BC – Direct Supply Innovation & Technology Center @MSOE

Presenter: Shirley Nickels – SafelyYou

Presenter: Shar Gephart – Bellmont Village Senior Living

Quality Improvement & Risk Management

2:10 PM – 3:10 PM

How Talent Acquisition Can Lift Your Bottom Line
Location: 101 IJ

Presenter: Karen Antrim – Arena Analytics

Operations

2:10 PM – 3:10 PM

Reduce Your Risk – Best Practices for Identity and Password Management for Senior Living Operators
Location: 200 BC

Presenter: Chad Hudson, CISSP – SeniorVu

Presenter: Teresa Leahey Carmody – Willis Towers Watson

Quality Improvement & Risk Management

2:10 PM – 3:10 PM

Storytelling Strategies That Increase Brand Affinity and Drive Occupancy
Location: 101 CD

Presenter: Lacy Jungman – OneDay

Presenter: Dani Vance, Masters in Health Care Administration – Jaybird Senior Living

Sales & Marketing

2:10 PM – 3:10 PM

The Future of Employee Engagement
Location: 200 FG

Presenter: Greg Gorgone, CMD, CFPP, FMP – Pineapple Academy

Workforce

2:10 PM – 3:10 PM

The Long and Short of Your Dining Program Long-term Solutions to Workforce Shortages
Location: 101 AB

Presenter: Linda Crandall, RD, LD – Crandall Corporate Dietitians

Presenter: Jon Williams, RD, LD – Crandall Corporate Dietitians

Dining & Hospitality

2:30 PM – 3:30 PM

Covering Your Assets: Practical Risk Management Strategies Part 2

Location: 101 GH

Presenter: Joel S. Goldman – Hanson Bridgett LLP

Presenter: JoAnne Carlin, MSN, RN, CDAL, CPHRM – Marsh

EDLI

3:30 PM – 3:40 PM

EDLI Q&A
Location: 101 G/H

EDLI

3:00 PM – 3:45 PM

Public Policy Address - Getting Your Voice Heard: Argentum’s Advocacy Leadership
Location: 200 H/I

Presenter: Maggie Elehwany

Presenter: Paul Williams

Presenter: Dan Samson – Argentum

Presenter: Kyle Loeber – Argentum

4:00 PM – 5:30 PM

Insights from the C-Suite: People, Trust, Choice
Location: Auditorium

Panelist: Joe Eby – Bickford Senior Living

Moderator: Joel Nelson – LCS

Panelist: Tana Gall – Merrill Gardens

Panelist: Chris Hyatt – New Perspective Senior Living

Featured Session

4:00 PM – 5:30 PM

State Partner Meeting
Location: 102 A

5:30 PM – 7:00 PM

Special Interest Reception: Sales & Marketing
Location: Adjacent Dessert Station

5:45 PM – 6:15 PM

Culinary Showcase (Unidine)

Culinary Showcase

5:45 PM – 6:15 PM

The Hive - Policy Priorities in Senior Living

Moderator: Paul Williams

6:00 AM – 7:00 AM

Rise & Shine Activity
Location: 203 AB

7:00 AM – 7:30 AM

Breakfast

Location: Auditorium Foyer

7:40 AM – 8:40 AM

Hospitality and Culinary Trends and Innovation in the Senior Living Industry
Location: 101 AB

Moderator: John Csukor, he Culinary Institute of America and the United States Marine Corps School of Food Service. – Entegra

Presenter: Kari Stolz – The Waters Senior Living

Presenter: Tamralynn Self, BBM, CDM, CFPP, CFPM, MNT – Ebenezer EMS

Presenter: Karen Horsley – Sysco Corporation

Dining & Hospitality

7:40 AM – 8:40 AM

Take Control of Your Digital Marketing Lead Flow to Drive Higher Occupancy While Reducing Third Party Referral Fees
Location: 101 CD

Presenter: Glenn V. Lombardi, n/a – Goldn

Sales & Marketing

7:40 AM – 8:40 AM

The Middle Market Seniors Housing Opportunity
Location: 101 IJ

Presenter: Pilar Carvajal – Innovation Senior Living

Presenter: Ryan Brooks, MBA – National Investment Center for Seniors Housing & Care (NIC)

Operations

7:40 AM – 8:40 AM

Top Risk Issues and Solutions in Senior Living
Location: 200 BC

Presenter: Arlene Luu, RN, JD, BSN, CPHRM, CHC – MedPro Group

Presenter: Tara Clayton, J.D. – Marsh

Presenter: Melissa Solomon, JD – Silverado

Quality Improvement & Risk Management

7:40 AM – 8:40 AM

Value of Chaplain Care to the Health and Well-being of Caregiving Professionals
Location: 200 FG

Presenter: John Mileson, MBA, MDIV – Senior Living Chaplains

Presenter: Justin Stein – Bickford Senior Living

Workforce

8:50 AM – 9:50 AM

Attacking the Supply Chain and Group Purchasing
Location: 101 AB

Presenter: Rod C. Healea, Hospitality Business/Finance Management – Sinceri Senior Living

Presenter: Vince Limburg – Integral Senior Living

Moderator: Amy M. Robinson, Executive Chef, Executive Pastry Chef – Integral Senior Living & Solstice Senior Living

Presenter: Greg McCulloch – Procurement Partners

Dining & Hospitality

8:50 AM – 9:50 AM

Best Practices for Implementing Telemedicine Programs in Senior Living
Location: 101 IJ

Presenter: Anurag Gupta, MD, MBA, MMSc – Tembo Health

Operations

8:50 AM – 9:50 AM

Crack the Code: Unlock the Power of Google Business Profile in the Complex Senior Living Customer Journey
Location: 101 CD

Presenter: Hollie Walker – Arrow Senior Living

Presenter: Mark Ham – G5+LL, A RealPage Company

Sales & Marketing

8:50 AM – 9:50 AM

Empathy as a Design Technique: Benefits for Residents, Staff and Operating Costs
Location: 200 DE

Presenter: Gary Prager, AIA, LEED AP, CDT – Hord Coplan Macht

Presenter: Lorraine G. Hiatt, PhD – Sole Proprietor, Woman Owned Business

Finance & Development

8:50 AM – 9:50 AM

Using Technology to Create Meaningful Engagement and Connection for Residents
Location: 200 BC

Presenter: Lydia T. Nguyen, PhD – iN2L

Presenter: Jack York, BS - Journalism - Cal State Long Beach – iN2L

Presenter: Kim Mead, ADC, CDP, CAP – Gardant Management Solutions

Quality Improvement & Risk Management

7:40 AM – 8:40 AM

Beyond The Status Quo: Workforce Innovations That Drive Success

Location: 101 GH

Speaker: Peter Corless – OnShift

EDLI

8:50 AM – 9:50 AM

EDLI Executive Panel

Location: 101 GH

Presenter: Tana Gall – Merrill Gardens

Presenter: Chris Guay – Vitality Living

Presenter: Chris Bird – LCS

Presenter: Lori Alford – Avanti Senior Living

EDLI

10:00 AM – 11:00 AM

Keynote - Developing the Expeditionary Mindset
Location: Auditorium

Presenter: Jeff Evans

Keynote

11:00 AM – 11:30 AM

Lunch

Location: Auditorium Foyer