Increase Working Capital Without a Bank: Effective Account Collection Strategies
Digital Pass
Handling account collection challenges while also promoting student success is vital to building long-term relationships with families. Drawing on success stories and proven results, this session will review tips, techniques and strategies to help you collect outstanding student balances without sacrificing goodwill throughout the student lifecycle. Focusing on proactive billing, payment plan setup, early intervention, recognizing when legitimate financial challenges arise and offering creative solutions may prevent “avoidance” behavior — making one of the toughest jobs in the business office easier.
Learning Objectives:
Participants will learn about the basic structure of in-house collections, setting up a billing and collections strategy, effective communications, the importance of parent partnership with the business office and when to send accounts to a third party collection agency without sacrificing goodwill.
