- Monday, October 24, 2022
6:15 AM – 7:30 AM
Yoga Well-Being Session
6:15 AM – 7:30 AM
Yoga Well-Being Session
Location: Exhibit Hall A
7:00 AM – 4:30 PM
Registration and Information Desk
7:00 AM – 4:30 PM
Registration and Information Desk
Location: Foyer, Expo Hall BC
7:30 AM – 8:15 AM
Continential Breakfast
7:30 AM – 8:15 AM
Continential Breakfast
Location: Expo Hall BC
8:00 AM – 5:00 PM
Accenture Meeting Room #1
8:00 AM – 5:00 PM
Accenture Meeting Room #1
Location: Azalea 1
8:00 AM – 5:00 PM
Accenture Meeting Room #2
8:00 AM – 5:00 PM
Accenture Meeting Room #2
Location: Azalea 2
8:00 AM – 5:00 PM
Accenture Meeting Room #3
8:00 AM – 5:00 PM
Accenture Meeting Room #3
Location: Azalea 3
8:00 AM – 5:00 PM
BerryDunn Meeting Room
8:00 AM – 5:00 PM
BerryDunn Meeting Room
Location: Chesapeake 3
8:00 AM – 5:00 PM
CGI Meeting Room
8:00 AM – 5:00 PM
CGI Meeting Room
Location: MR5
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
Location: MR1
8:00 AM – 5:00 PM
CITI Meeting Room
8:00 AM – 5:00 PM
CITI Meeting Room
Location: Chesapeake 15
8:00 AM – 5:00 PM
Conduent Meeting Room
8:00 AM – 5:00 PM
Conduent Meeting Room
Location: MR7
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
Location: Chesapeake 10-12
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
Location: Camellia 1
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Google Cloud Meeting Room
8:00 AM – 5:00 PM
Google Cloud Meeting Room
Location: MR4
8:00 AM – 5:00 PM
KPMG Meeting Room
8:00 AM – 5:00 PM
KPMG Meeting Room
Location: Camellia 2
8:00 AM – 5:00 PM
MarkLogic Meeting Room
8:00 AM – 5:00 PM
MarkLogic Meeting Room
Location: MR8
8:00 AM – 5:00 PM
Merative Meeting Room #1
8:00 AM – 5:00 PM
Merative Meeting Room #1
Location: MR2
8:00 AM – 5:00 PM
Merative Meeting Room #2
8:00 AM – 5:00 PM
Merative Meeting Room #2
Location: Mezzanine 5
8:00 AM – 5:00 PM
Microsoft Meeting Room
8:00 AM – 5:00 PM
Microsoft Meeting Room
Location: MR6
8:00 AM – 5:00 PM
Optum Meeting Room
8:00 AM – 5:00 PM
Optum Meeting Room
Location: Presidential Boardroom
8:00 AM – 5:00 PM
Oracle Meeting Room
8:00 AM – 5:00 PM
Oracle Meeting Room
Location: Camellia 3
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
Location: Camellia 4
8:00 AM – 5:00 PM
Salesforce Meeting Room
8:00 AM – 5:00 PM
Salesforce Meeting Room
Location: MR3
8:30 AM – 10:30 AM
Opening General Session
8:30 AM – 10:30 AM
Opening General Session
Location: Maryland Ballroom
8:30 AM – 8:40 AM
Opening General SessionLocation: Maryland Ballroom
Tricia Cox ### 1794829###Presenter#########Presenter:
###
8:40 AM – 8:50 AM
Opening General SessionLocation: Maryland BallroomPresenter: – American Public Human Services Association
Tracy Wareing Evans – American Public Human Services Association ### 1660484###Presenter###President and CEO###American Public Human Services Association###Presenter: – American Public Human Services Association
### 8:50 AM – 9:00 AM
Opening General Session
Location: Maryland Ballroom
9:00 AM – 10:30 AM
Keynote: A Seat at the TableLocation: Maryland Ballroom
Ginger Johnson ### 1794833###Presenter#########Presenter:
### 10:15 AM – 4:30 PM
Exhibit Hall Open
10:15 AM – 4:30 PM
Exhibit Hall Open
Location: Expo Hall BC
10:30 AM – 10:50 AM
Demo Theatre - The Great Unwinding: Data and Risk-based Prioritization Following the End of the COVID-19 PHE Following the End of the COVID-19 PHE, Presentation by Experian
10:30 AM – 10:50 AM
Demo Theatre - The Great Unwinding: Data and Risk-based Prioritization Following the End of the COVID-19 PHE Following the End of the COVID-19 PHE, Presentation by ExperianPresenter: – Experian | Government Solutions
Chris Meehan – Experian | Government Solutions ### 1817395###Presenter###Senior Director###Experian | Government Solutions###Presenter: – Experian | Government Solutions
### 10:30 AM – 11:15 AM
Networking Break and Demo Theatre
10:30 AM – 11:15 AM
Networking Break and Demo Theatre
Location: Expo Hall BC
11:15 AM – 12:15 PM
Addressing Bias in Machine Learning
11:15 AM – 12:15 PM
Addressing Bias in Machine LearningLocation: Chesapeake 789Presenter: – Oregon Department of Human Services, State of Oregon
Presenter: – Oregon Department of Human Services, State of Oregon
Facilitator:
Facilitator: – Merative
Artificial Intelligence (AI)
Brian D. Glass, PhD – Oregon Department of Human Services, State of Oregon ### 1724360###Presenter###Research Analyst###Oregon Department of Human Services, State of Oregon###Presenter: – Oregon Department of Human Services, State of Oregon
### @@@ Jordan E. Purdy, PhD (he/him/his) – Oregon Department of Human Services, State of Oregon ### 1724361###Presenter###Research Analyst###Oregon Department of Human Services, State of Oregon###Presenter: – Oregon Department of Human Services, State of Oregon
### he/him/his @@@ Darlene Bragg ### 1724384###Facilitator#########Facilitator:
### @@@ Paula Hildebrand – Merative ### 1755636###Facilitator######Merative###Facilitator: – Merative
###
11:15 AM – 12:15 PM
Combating Substance Use Disorder Through Coordinated Care and System Interoperability
11:15 AM – 12:15 PM
Combating Substance Use Disorder Through Coordinated Care and System InteroperabilityLocation: Chesapeake ABCPresenter: – NJ Medicaid
Facilitator:
Presenter: – New Jersey Innovation Institute
Integration and Interoperability
Herminio Navia, Jr., RN (he/him/his) – NJ Medicaid ### 1724338###Presenter###Program Director - Medicaid Enterprise Systems###NJ Medicaid###Presenter: – NJ Medicaid
### he/him/his @@@ Gary Davis ### 1724385###Facilitator#########Facilitator:
### @@@ Jennifer D'Angelo – New Jersey Innovation Institute ### 1804159###Presenter###Senior Vice President and General Manager, ISO###New Jersey Innovation Institute###Presenter: – New Jersey Innovation Institute
###
11:15 AM – 12:15 PM
Getting People the Help They Need, When They Need It
11:15 AM – 12:15 PM
Getting People the Help They Need, When They Need ItLocation: Chesapeake DEFPresenter: – Accenture Applied Intelligence
Presenter: – Accenture
Presenter: – Accenture
Presenter: – Washington State - Health Care Authority
Presenter: – Ohio Department of Mental Health and Addiction Services
Presenter: – Ohio Department of Mental Health and Addiction Services
Presenter: – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration
Presenter: – Accenture Song
Cloud Services
Pawel Walczuk, MS – Accenture Applied Intelligence ### 1724339###Presenter###Senior Manager###Accenture Applied Intelligence###Presenter: – Accenture Applied Intelligence
### @@@ Teri Lewis (she/her/hers) – Accenture ### 1755639###Presenter###Managing Director ###Accenture###Presenter: – Accenture
### she/her/hers @@@ Neeru Kullar, PMP (she/her/hers) – Accenture ### 1805485###Presenter###Senior Management Consultant###Accenture###Presenter: – Accenture
### she/her/hers @@@ Kelly McPherson – Washington State - Health Care Authority ### 1805487###Presenter###State HIT Coordinator Office of Health Information Technology Clinical Quality and Care Transformation###Washington State - Health Care Authority###Presenter: – Washington State - Health Care Authority
### @@@ Kraig Knudsen – Ohio Department of Mental Health and Addiction Services ### 1805489###Presenter###Chief, Bureau of Quality, Planning and Research###Ohio Department of Mental Health and Addiction Services###Presenter: – Ohio Department of Mental Health and Addiction Services
### @@@ Grace Kolliesuah, LSW (she/her/hers) – Ohio Department of Mental Health and Addiction Services ### 1805488###Presenter###Chief, Bureau of Children, Youth and Families###Ohio Department of Mental Health and Addiction Services###Presenter: – Ohio Department of Mental Health and Addiction Services
### she/her/hers @@@ Karen Everett (she/her/hers) – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration ### 1805490###Presenter###Departmental Specialist###State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration###Presenter: – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration
### she/her/hers @@@ Chloe Troia – Accenture Song ### 1806544###Presenter###Strategy Director###Accenture Song###Presenter: – Accenture Song
###
11:15 AM – 12:15 PM
Incident or Accident, Do Tell!
11:15 AM – 12:15 PM
Incident or Accident, Do Tell!Location: Chesapeake JKLPresenter: – State of Utah
Presenter: – New Jersey Department of Health
Facilitator:
Presenter: – USDA, Food and Nutrition Service (FNS)
Facilitator: – Captuva
Security
Christopher D. Bramwell – State of Utah ### 1724357###Presenter###Government Operations Privacy Officer###State of Utah###Presenter: – State of Utah
### @@@ Allison Davis, Masters Degree – New Jersey Department of Health ### 1724358###Presenter###Senior Executive, Chief Information Security Officer###New Jersey Department of Health###Presenter: – New Jersey Department of Health
### @@@ Rachael Stewart ### 1724386###Facilitator#########Facilitator:
### @@@ Mark Barner, MS, PMP – USDA, Food and Nutrition Service (FNS) ### 1743140###Presenter###Lead Management Analyst###USDA, Food and Nutrition Service (FNS)###Presenter: – USDA, Food and Nutrition Service (FNS)
### @@@ Jacque Gombach – Captuva ### 1755649###Facilitator######Captuva###Facilitator: – Captuva
###
11:15 AM – 12:15 PM
Leveraging Data to Build Prevention Strategies
11:15 AM – 12:15 PM
Leveraging Data to Build Prevention StrategiesLocation: Chesapeake GHIPresenter: – EY
Presenter: – Centers for Medicare and Medicaid Services
Presenter: – DHHS – Division of Health Benefits
Social Determinants of Health and Well-Being
Andrea Danes – EY ### 1640234###Presenter###Global Human Services Leader###EY###Presenter: – EY
### @@@ Ed Dolly – Centers for Medicare and Medicaid Services ### 1640235###Presenter###Director for the Division of State Systems###Centers for Medicare and Medicaid Services###Presenter: – Centers for Medicare and Medicaid Services
### @@@ Jay Ludlam – DHHS – Division of Health Benefits ### 1817394###Presenter###Assistant Secretary for Medicaid###DHHS – Division of Health Benefits###Presenter: – DHHS – Division of Health Benefits
###
12:30 PM – 1:45 PM
ISM Recognition Awards - Lunch Provided
12:30 PM – 1:45 PM
ISM Recognition Awards - Lunch ProvidedLocation: Maryland BallroomSpeaker: – VA Department of Behavioral Health and Developmental Services
Robert Hobbelman – VA Department of Behavioral Health and Developmental Services ### 1794831###Speaker###Chief Information Officer###VA Department of Behavioral Health and Developmental Services ###Speaker: – VA Department of Behavioral Health and Developmental Services
### 1:45 PM – 2:45 PM
Achieving Data Security & Analytics with AI
1:45 PM – 2:45 PM
Achieving Data Security & Analytics with AILocation: Chesapeake 789Presenter: – Virginia Department of Behavioral Health and Developmental Services
Facilitator: – Virginia Department of Behavioral Health and Developmental Services
Facilitator: – KPMG LLP
Artificial Intelligence (AI)
Glendon Schmitz, CISSP – Virginia Department of Behavioral Health and Developmental Services ### 1724337###Presenter###CISO###Virginia Department of Behavioral Health and Developmental Services###Presenter: – Virginia Department of Behavioral Health and Developmental Services
### @@@ Erin Loar – Virginia Department of Behavioral Health and Developmental Services ### 1724391###Facilitator###Deputy Chief Information Officer###Virginia Department of Behavioral Health and Developmental Services###Facilitator: – Virginia Department of Behavioral Health and Developmental Services
### @@@ Harvey Levin, N/A (he/him/his) – KPMG LLP ### 1755648###Facilitator###US Health & Human Services Lead###KPMG LLP###Facilitator: – KPMG LLP
### he/him/his
1:45 PM – 2:45 PM
Beyond Role Play: Modernizing Workforce Development Practices
1:45 PM – 2:45 PM
Beyond Role Play: Modernizing Workforce Development PracticesLocation: Chesapeake DEFPresenter: – Creative Information Technology Inc.
Presenter: – University of Illinois, Springfield
Presenter: – University of Illinois, Springfield
Workforce
Rachael R. Kerrick-Brucker, MSW – Creative Information Technology Inc. ### 1640196###Presenter###Director-HHS/Child Welfare Practice###Creative Information Technology Inc.###Presenter: – Creative Information Technology Inc.
### @@@ Amy Wheeler, LCSW (she/her/hers) – University of Illinois, Springfield ### 1640198###Presenter###Director, Experiential Learning###University of Illinois, Springfield###Presenter: – University of Illinois, Springfield
### she/her/hers @@@ Betsy Goulet, PHD. – University of Illinois, Springfield ### 1640197###Presenter###Clinical Assistant Professor and Coordinator of the UIS Child Advocacy Studies Program (CAST) in the###University of Illinois, Springfield###Presenter: – University of Illinois, Springfield
###
1:45 PM – 2:45 PM
CXM Workshop: Humanizing Digital Experiences
1:45 PM – 2:45 PM
CXM Workshop: Humanizing Digital ExperiencesLocation: Chesapeake ABCPresenter: – Adobe
Presenter: – Accenture
Human Centered Design
Nikhil Jain – Adobe ### 1807849###Presenter###Digital Strategy Consultant###Adobe###Presenter: – Adobe
### @@@ Ray Han – Accenture ### 1646332###Presenter###Managing Director###Accenture###Presenter: – Accenture
###
1:45 PM – 2:45 PM
Data Automation to Support Child Care
1:45 PM – 2:45 PM
Data Automation to Support Child CareLocation: Chesapeake JKLPresenter: – North Carolina Department of Health and Human Services
Presenter: – NCDHHS
Facilitator: – PCG
Pandemic Response
Hayley Young, MPH – North Carolina Department of Health and Human Services ### 1724371###Presenter###Data Office Director###North Carolina Department of Health and Human Services###Presenter: – North Carolina Department of Health and Human Services
### @@@ Babita Savitsky, MCS – NCDHHS ### 1724372###Presenter###Enterprise Data Architect/ Cloud Architect###NCDHHS###Presenter: – NCDHHS
### @@@ Rupam Chokshi – PCG ### 1724393###Facilitator######PCG###Facilitator: – PCG
###
1:45 PM – 2:45 PM
Data Driven: The New Face of Health & Human Services
1:45 PM – 2:45 PM
Data Driven: The New Face of Health & Human ServicesLocation: Chesapeake GHIPresenter: – Oracle
Presenter: – Oracle
Cloud Services
Jim Donlon, MS, JD – Oracle ### 1724364###Presenter###Director, Government & Education Solution Engineering###Oracle###Presenter: – Oracle
### @@@ Sarjoo Shah, Bachelor of Engineering (he/him/his) – Oracle ### 1792838###Presenter###Industry Executive Director###Oracle###Presenter: – Oracle
### he/him/his
1:45 PM – 3:00 PM
Emerging Leaders: The Power of Connection (closed session)
1:45 PM – 3:00 PM
Emerging Leaders: The Power of Connection (closed session)Location: Chesapeake 1-2
Ginger Johnson ### 1794833###Presenter#########Presenter:
### 2:45 PM – 3:30 PM
Networking Break and Demo Theatre
2:45 PM – 3:30 PM
Networking Break and Demo Theatre
Location: Expo Hall BC
2:50 PM – 3:20 PM
Empowerment Session - Five Ways to Squash Imposter Syndrome
2:50 PM – 3:20 PM
Empowerment Session - Five Ways to Squash Imposter Syndrome Location: I3 Area - Expo HallI3 Area - Innovation, Ideation & Inspiration
Tess Vismale ### 1807463###Presenter#########Presenter:
### @@@ Paula Beck ### 1807464###Presenter#########Presenter:
### 3:30 PM – 4:30 PM
A Platform Approach to Improve Access, Service, and Speed to Value
3:30 PM – 4:30 PM
A Platform Approach to Improve Access, Service, and Speed to ValueLocation: Chesapeake ABCPresenter: – New Mexico Human Services Department
Presenter: – Ohio Department of Job and Family Services
Presenter: – One More Child
Facilitator: – Salesforce Public Sector Digital Transformation
Low Code/No Code
Sean Pearson, MBA, PMP (he/him/his) – New Mexico Human Services Department ### 1805695###Presenter###Chief Information Officer###New Mexico Human Services Department###Presenter: – New Mexico Human Services Department
### he/him/his @@@ Mark Smith – Ohio Department of Job and Family Services ### 1805696###Presenter###Chief Information Officer###Ohio Department of Job and Family Services###Presenter: – Ohio Department of Job and Family Services
### @@@ Jodi Domangue (she/her/hers) – One More Child ### 1805697###Presenter###Executive Director###One More Child###Presenter: – One More Child
### she/her/hers @@@ Courtney Hawkins – Salesforce Public Sector Digital Transformation ### 1805699###Facilitator###Industry Executive###Salesforce Public Sector Digital Transformation###Facilitator: – Salesforce Public Sector Digital Transformation
### 3:30 PM – 4:30 PM
Data Driven Policy & Outcome : How MD Think Platform is Enabling Agencies to Drive Informed Decision Making
3:30 PM – 4:30 PM
Data Driven Policy & Outcome : How MD Think Platform is Enabling Agencies to Drive Informed Decision Making Location: Chesapeake DEFPresenter: – Cardinality.ai
Presenter: – State of Maryland
Moderator:
Artificial Intelligence (AI)
Kevin Jones – Cardinality.ai ### 1724343###Presenter###COO###Cardinality.ai###Presenter: – Cardinality.ai
### @@@ Chris Shank – State of Maryland ### 1805700###Presenter###Senior Advisor to Governor Hogan###State of Maryland###Presenter: – State of Maryland
### @@@ Carole Hussey ### 1724390###Moderator#########Moderator:
###
3:30 PM – 4:30 PM
Now We're Talking - Enhancing the Call Center Experience Through Technology
3:30 PM – 4:30 PM
Now We're Talking - Enhancing the Call Center Experience Through TechnologyLocation: Chesapeake JKLFacilitator: – Texas Health and Human Services
Facilitator: – Deloitte
Presenter: – San Bernardino County
Presenter: – Accenture
Presenter: – WA Department of Social & Health Services
Presenter: – DSHS / ESA / CSD
Innovation
Wayne Salter – Texas Health and Human Services ### 1724389###Facilitator###Deputy Executive Commissioner###Texas Health and Human Services ###Facilitator: – Texas Health and Human Services
### @@@ Lou Polzella – Deloitte ### 1755645###Facilitator######Deloitte###Facilitator: – Deloitte
### @@@ Nathaniel Rodriguez – San Bernardino County ### 1794317###Presenter###Deputy Director###San Bernardino County###Presenter: – San Bernardino County
### @@@ Jared Kuester (he/him/his) – Accenture ### 1794321###Presenter###CalSAWS Contact Center Team Lead###Accenture###Presenter: – Accenture
### he/him/his @@@ Gary Hartline, Certified Project Manager, Certified Data Resource Manager (he/him/his) – WA Department of Social & Health Services ### 1794532###Presenter###Network & Telecommunications Manager CPM / CDRM###WA Department of Social & Health Services###Presenter: – WA Department of Social & Health Services
### he/him/his @@@ Shawn Hartline (he/him/his) – DSHS / ESA / CSD ### 1794533###Presenter###Deputy Director###DSHS / ESA / CSD###Presenter: – DSHS / ESA / CSD
### he/him/his
3:30 PM – 4:30 PM
Stop, Collaborate, and Listen – Connect Clients to Your Mission
3:30 PM – 4:30 PM
Stop, Collaborate, and Listen – Connect Clients to Your MissionLocation: Chesapeake GHIPresenter: – Northwoods
Presenter: – Carver County HHS (MN)
Presenter: – Scott County DHS (MN)
Presenter: – Cabarrus County DSS
Human Centered Design
Laura Haffield, MSW – Northwoods ### 1640236###Presenter###Director of Advocacy###Northwoods###Presenter: – Northwoods
### @@@ Ann Fuller – Carver County HHS (MN) ### 1810337###Presenter###Supervisort###Carver County HHS (MN)###Presenter: – Carver County HHS (MN)
### @@@ Brittani Lane – Scott County DHS (MN) ### 1810338###Presenter###Adult Protection and Waiver Case Management Supervisor###Scott County DHS (MN)###Presenter: – Scott County DHS (MN)
### @@@ Todd Shanley – Cabarrus County DSS ### 1640238###Presenter###Chief Information Officer###Cabarrus County DSS###Presenter: – Cabarrus County DSS
###
3:30 PM – 5:45 PM
Championing Women Leaders: Conversations with Trailblazers
3:30 PM – 5:45 PM
Championing Women Leaders: Conversations with TrailblazersLocation: National Harbor 6-7Presenter: – Maryland Department of Human Services
Presenter: – Maryland Department of Human Services
Presenter: – Alabama Department of Human Resources
Speaker:
Workforce
Kenyatta Powers-Rucker, n/a – Maryland Department of Human Services ### 1724368###Presenter###Chief Information Officer###Maryland Department of Human Services###Presenter: – Maryland Department of Human Services
### @@@ Shernelle Crawford (she/her/hers) – Maryland Department of Human Services ### 1724373###Presenter###Deputy Chief Information Officer###Maryland Department of Human Services###Presenter: – Maryland Department of Human Services
### she/her/hers @@@ Lisa Townsend – Alabama Department of Human Resources ### 1724374###Presenter###Information Services Division, Director###Alabama Department of Human Resources###Presenter: – Alabama Department of Human Resources
### @@@ Ginger Johnson ### 1794833###Speaker#########Speaker:
### 4:45 PM – 5:45 PM
Vendor/Federal Session (by invite)
4:45 PM – 5:45 PM
Vendor/Federal Session (by invite)
Location: Demo Theatre
5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
Location: Chesapeake 789
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