- Sunday, October 23, 2022
8:00 AM – 5:00 PM
Accenture Meeting Room #1
8:00 AM – 5:00 PM
Accenture Meeting Room #1
Location: Azalea 1
8:00 AM – 5:00 PM
Accenture Meeting Room #2
8:00 AM – 5:00 PM
Accenture Meeting Room #2
Location: Azalea 2
8:00 AM – 5:00 PM
Accenture Meeting Room #3
8:00 AM – 5:00 PM
Accenture Meeting Room #3
Location: Azalea 3
8:00 AM – 5:00 PM
BerryDunn Meeting Room
8:00 AM – 5:00 PM
BerryDunn Meeting Room
Location: Chesapeake 3
8:00 AM – 5:00 PM
CGI Meeting Room
8:00 AM – 5:00 PM
CGI Meeting Room
Location: MR5
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
Location: MR1
8:00 AM – 5:00 PM
CITI Meeting Room
8:00 AM – 5:00 PM
CITI Meeting Room
Location: Chesapeake 15
8:00 AM – 5:00 PM
Conduent Meeting Room
8:00 AM – 5:00 PM
Conduent Meeting Room
Location: MR7
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
Location: Chesapeake 10-12
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
Location: Camellia 1
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
Location: Chesapeake 4
8:00 AM – 5:00 PM
Google Cloud Meeting Room
8:00 AM – 5:00 PM
Google Cloud Meeting Room
Location: MR4
8:00 AM – 5:00 PM
KPMG Meeting Room
8:00 AM – 5:00 PM
KPMG Meeting Room
Location: Camellia 2
8:00 AM – 5:00 PM
MarkLogic Meeting Room
8:00 AM – 5:00 PM
MarkLogic Meeting Room
Location: MR8
8:00 AM – 5:00 PM
Merative Meeting Room #1
8:00 AM – 5:00 PM
Merative Meeting Room #1
Location: MR2
8:00 AM – 5:00 PM
Merative Meeting Room #2
8:00 AM – 5:00 PM
Merative Meeting Room #2
Location: Mezzanine 5
8:00 AM – 5:00 PM
Merative Meeting Room #2
Location: Mezzanine 5
8:00 AM – 5:00 PM
Microsoft Meeting Room
8:00 AM – 5:00 PM
Microsoft Meeting Room
Location: MR6
8:00 AM – 5:00 PM
Optum Meeting Room
8:00 AM – 5:00 PM
Optum Meeting Room
Location: Presidential Boardroom
8:00 AM – 5:00 PM
Oracle Meeting Room
8:00 AM – 5:00 PM
Oracle Meeting Room
Location: Camellia 3
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
Location: Camellia 4
8:00 AM – 5:00 PM
Salesforce Meeting Room
8:00 AM – 5:00 PM
Salesforce Meeting Room
Location: MR3
12:00 PM – 6:30 PM
Registration and Information Desk
12:00 PM – 6:30 PM
Registration and Information Desk
Location: Foyer, Expo Hall BC
2:45 PM – 3:15 PM
First Time Attendees - Open to All
2:45 PM – 3:15 PM
First Time Attendees - Open to AllLocation: Chesapeake 789Co-Presenter: – American Public Human Services Association
Donna Jarvis-Miller, CMP, CEM – American Public Human Services Association ### 1660483###Co-Presenter###Director, Membership and Events###American Public Human Services Association###Co-Presenter: – American Public Human Services Association
### 3:30 PM – 5:00 PM
State and Local Forum (Open to All State and Local Government Agency Attendees) ISM Business Meeting
3:30 PM – 5:00 PM
State and Local Forum (Open to All State and Local Government Agency Attendees) ISM Business Meeting
Location: Chesapeake DEF
5:00 PM – 6:15 PM
Emerging Leaders Meet Up and Reception (by invite only)
5:00 PM – 6:15 PM
Emerging Leaders Meet Up and Reception (by invite only)
Location: Eastern Shore 2, Atrium Level
5:00 PM – 6:15 PM
VIP Reception (invite only)
5:00 PM – 6:15 PM
VIP Reception (invite only)
Location: Cherry Blossom Lobby, 2nd Floor
6:30 PM – 8:30 PM
Opening Reception | Technology for a Cause Activities
6:30 PM – 8:30 PM
Opening Reception | Technology for a Cause Activities
Location: Expo Hall BC
- Monday, October 24, 2022
6:15 AM – 7:30 AM
Yoga Well-Being Session
6:15 AM – 7:30 AM
Yoga Well-Being Session
Location: Exhibit Hall A
7:00 AM – 4:30 PM
Registration and Information Desk
7:00 AM – 4:30 PM
Registration and Information Desk
Location: Foyer, Expo Hall BC
7:30 AM – 8:15 AM
Continential Breakfast
7:30 AM – 8:15 AM
Continential Breakfast
Location: Expo Hall BC
8:00 AM – 5:00 PM
Accenture Meeting Room #1
8:00 AM – 5:00 PM
Accenture Meeting Room #1
Location: Azalea 1
8:00 AM – 5:00 PM
Accenture Meeting Room #2
8:00 AM – 5:00 PM
Accenture Meeting Room #2
Location: Azalea 2
8:00 AM – 5:00 PM
Accenture Meeting Room #3
8:00 AM – 5:00 PM
Accenture Meeting Room #3
Location: Azalea 3
8:00 AM – 5:00 PM
BerryDunn Meeting Room
8:00 AM – 5:00 PM
BerryDunn Meeting Room
Location: Chesapeake 3
8:00 AM – 5:00 PM
CGI Meeting Room
8:00 AM – 5:00 PM
CGI Meeting Room
Location: MR5
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
Location: MR1
8:00 AM – 5:00 PM
CITI Meeting Room
8:00 AM – 5:00 PM
CITI Meeting Room
Location: Chesapeake 15
8:00 AM – 5:00 PM
Conduent Meeting Room
8:00 AM – 5:00 PM
Conduent Meeting Room
Location: MR7
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
Location: Chesapeake 10-12
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
Location: Camellia 1
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Google Cloud Meeting Room
8:00 AM – 5:00 PM
Google Cloud Meeting Room
Location: MR4
8:00 AM – 5:00 PM
KPMG Meeting Room
8:00 AM – 5:00 PM
KPMG Meeting Room
Location: Camellia 2
8:00 AM – 5:00 PM
MarkLogic Meeting Room
8:00 AM – 5:00 PM
MarkLogic Meeting Room
Location: MR8
8:00 AM – 5:00 PM
Merative Meeting Room #1
8:00 AM – 5:00 PM
Merative Meeting Room #1
Location: MR2
8:00 AM – 5:00 PM
Merative Meeting Room #2
8:00 AM – 5:00 PM
Merative Meeting Room #2
Location: Mezzanine 5
8:00 AM – 5:00 PM
Microsoft Meeting Room
8:00 AM – 5:00 PM
Microsoft Meeting Room
Location: MR6
8:00 AM – 5:00 PM
Optum Meeting Room
8:00 AM – 5:00 PM
Optum Meeting Room
Location: Presidential Boardroom
8:00 AM – 5:00 PM
Oracle Meeting Room
8:00 AM – 5:00 PM
Oracle Meeting Room
Location: Camellia 3
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
Location: Camellia 4
8:00 AM – 5:00 PM
Salesforce Meeting Room
8:00 AM – 5:00 PM
Salesforce Meeting Room
Location: MR3
8:30 AM – 10:30 AM
Opening General Session
8:30 AM – 10:30 AM
Opening General Session
Location: Maryland Ballroom
8:30 AM – 8:40 AM
Opening General SessionLocation: Maryland Ballroom
Tricia Cox ### 1794829###Presenter#########Presenter:
###
8:40 AM – 8:50 AM
Opening General SessionLocation: Maryland BallroomPresenter: – American Public Human Services Association
Tracy Wareing Evans – American Public Human Services Association ### 1660484###Presenter###President and CEO###American Public Human Services Association###Presenter: – American Public Human Services Association
### 8:50 AM – 9:00 AM
Opening General Session
Location: Maryland Ballroom
9:00 AM – 10:30 AM
Keynote: A Seat at the TableLocation: Maryland Ballroom
Ginger Johnson ### 1794833###Presenter#########Presenter:
### 10:15 AM – 4:30 PM
Exhibit Hall Open
10:15 AM – 4:30 PM
Exhibit Hall Open
Location: Expo Hall BC
10:30 AM – 10:50 AM
Demo Theatre - The Great Unwinding: Data and Risk-based Prioritization Following the End of the COVID-19 PHE Following the End of the COVID-19 PHE, Presentation by Experian
10:30 AM – 10:50 AM
Demo Theatre - The Great Unwinding: Data and Risk-based Prioritization Following the End of the COVID-19 PHE Following the End of the COVID-19 PHE, Presentation by ExperianPresenter: – Experian | Government Solutions
Chris Meehan – Experian | Government Solutions ### 1817395###Presenter###Senior Director###Experian | Government Solutions###Presenter: – Experian | Government Solutions
### 10:30 AM – 11:15 AM
Networking Break and Demo Theatre
10:30 AM – 11:15 AM
Networking Break and Demo Theatre
Location: Expo Hall BC
11:15 AM – 12:15 PM
Addressing Bias in Machine Learning
11:15 AM – 12:15 PM
Addressing Bias in Machine LearningLocation: Chesapeake 789Presenter: – Oregon Department of Human Services, State of Oregon
Presenter: – Oregon Department of Human Services, State of Oregon
Facilitator:
Facilitator: – Merative
Artificial Intelligence (AI)
Brian D. Glass, PhD – Oregon Department of Human Services, State of Oregon ### 1724360###Presenter###Research Analyst###Oregon Department of Human Services, State of Oregon###Presenter: – Oregon Department of Human Services, State of Oregon
### @@@ Jordan E. Purdy, PhD (he/him/his) – Oregon Department of Human Services, State of Oregon ### 1724361###Presenter###Research Analyst###Oregon Department of Human Services, State of Oregon###Presenter: – Oregon Department of Human Services, State of Oregon
### he/him/his @@@ Darlene Bragg ### 1724384###Facilitator#########Facilitator:
### @@@ Paula Hildebrand – Merative ### 1755636###Facilitator######Merative###Facilitator: – Merative
###
11:15 AM – 12:15 PM
Combating Substance Use Disorder Through Coordinated Care and System Interoperability
11:15 AM – 12:15 PM
Combating Substance Use Disorder Through Coordinated Care and System InteroperabilityLocation: Chesapeake ABCPresenter: – NJ Medicaid
Facilitator:
Presenter: – New Jersey Innovation Institute
Integration and Interoperability
Herminio Navia, Jr., RN (he/him/his) – NJ Medicaid ### 1724338###Presenter###Program Director - Medicaid Enterprise Systems###NJ Medicaid###Presenter: – NJ Medicaid
### he/him/his @@@ Gary Davis ### 1724385###Facilitator#########Facilitator:
### @@@ Jennifer D'Angelo – New Jersey Innovation Institute ### 1804159###Presenter###Senior Vice President and General Manager, ISO###New Jersey Innovation Institute###Presenter: – New Jersey Innovation Institute
###
11:15 AM – 12:15 PM
Getting People the Help They Need, When They Need It
11:15 AM – 12:15 PM
Getting People the Help They Need, When They Need ItLocation: Chesapeake DEFPresenter: – Accenture Applied Intelligence
Presenter: – Accenture
Presenter: – Accenture
Presenter: – Washington State - Health Care Authority
Presenter: – Ohio Department of Mental Health and Addiction Services
Presenter: – Ohio Department of Mental Health and Addiction Services
Presenter: – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration
Presenter: – Accenture Song
Cloud Services
Pawel Walczuk, MS – Accenture Applied Intelligence ### 1724339###Presenter###Senior Manager###Accenture Applied Intelligence###Presenter: – Accenture Applied Intelligence
### @@@ Teri Lewis (she/her/hers) – Accenture ### 1755639###Presenter###Managing Director ###Accenture###Presenter: – Accenture
### she/her/hers @@@ Neeru Kullar, PMP (she/her/hers) – Accenture ### 1805485###Presenter###Senior Management Consultant###Accenture###Presenter: – Accenture
### she/her/hers @@@ Kelly McPherson – Washington State - Health Care Authority ### 1805487###Presenter###State HIT Coordinator Office of Health Information Technology Clinical Quality and Care Transformation###Washington State - Health Care Authority###Presenter: – Washington State - Health Care Authority
### @@@ Kraig Knudsen – Ohio Department of Mental Health and Addiction Services ### 1805489###Presenter###Chief, Bureau of Quality, Planning and Research###Ohio Department of Mental Health and Addiction Services###Presenter: – Ohio Department of Mental Health and Addiction Services
### @@@ Grace Kolliesuah, LSW (she/her/hers) – Ohio Department of Mental Health and Addiction Services ### 1805488###Presenter###Chief, Bureau of Children, Youth and Families###Ohio Department of Mental Health and Addiction Services###Presenter: – Ohio Department of Mental Health and Addiction Services
### she/her/hers @@@ Karen Everett (she/her/hers) – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration ### 1805490###Presenter###Departmental Specialist###State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration###Presenter: – State of Michigan - Crisis and Stabilization Services Section, Bureau of Specialty Behavioral Health Services, Behavioral and Physical Health and Aging Services Administration
### she/her/hers @@@ Chloe Troia – Accenture Song ### 1806544###Presenter###Strategy Director###Accenture Song###Presenter: – Accenture Song
###
11:15 AM – 12:15 PM
Incident or Accident, Do Tell!
11:15 AM – 12:15 PM
Incident or Accident, Do Tell!Location: Chesapeake JKLPresenter: – State of Utah
Presenter: – New Jersey Department of Health
Facilitator:
Presenter: – USDA, Food and Nutrition Service (FNS)
Facilitator: – Captuva
Security
Christopher D. Bramwell – State of Utah ### 1724357###Presenter###Government Operations Privacy Officer###State of Utah###Presenter: – State of Utah
### @@@ Allison Davis, Masters Degree – New Jersey Department of Health ### 1724358###Presenter###Senior Executive, Chief Information Security Officer###New Jersey Department of Health###Presenter: – New Jersey Department of Health
### @@@ Rachael Stewart ### 1724386###Facilitator#########Facilitator:
### @@@ Mark Barner, MS, PMP – USDA, Food and Nutrition Service (FNS) ### 1743140###Presenter###Lead Management Analyst###USDA, Food and Nutrition Service (FNS)###Presenter: – USDA, Food and Nutrition Service (FNS)
### @@@ Jacque Gombach – Captuva ### 1755649###Facilitator######Captuva###Facilitator: – Captuva
###
11:15 AM – 12:15 PM
Leveraging Data to Build Prevention Strategies
11:15 AM – 12:15 PM
Leveraging Data to Build Prevention StrategiesLocation: Chesapeake GHIPresenter: – EY
Presenter: – Centers for Medicare and Medicaid Services
Presenter: – DHHS – Division of Health Benefits
Social Determinants of Health and Well-Being
Andrea Danes – EY ### 1640234###Presenter###Global Human Services Leader###EY###Presenter: – EY
### @@@ Ed Dolly – Centers for Medicare and Medicaid Services ### 1640235###Presenter###Director for the Division of State Systems###Centers for Medicare and Medicaid Services###Presenter: – Centers for Medicare and Medicaid Services
### @@@ Jay Ludlam – DHHS – Division of Health Benefits ### 1817394###Presenter###Assistant Secretary for Medicaid###DHHS – Division of Health Benefits###Presenter: – DHHS – Division of Health Benefits
###
12:30 PM – 1:45 PM
ISM Recognition Awards - Lunch Provided
12:30 PM – 1:45 PM
ISM Recognition Awards - Lunch ProvidedLocation: Maryland BallroomSpeaker: – VA Department of Behavioral Health and Developmental Services
Robert Hobbelman – VA Department of Behavioral Health and Developmental Services ### 1794831###Speaker###Chief Information Officer###VA Department of Behavioral Health and Developmental Services ###Speaker: – VA Department of Behavioral Health and Developmental Services
### 1:45 PM – 2:45 PM
Achieving Data Security & Analytics with AI
1:45 PM – 2:45 PM
Achieving Data Security & Analytics with AILocation: Chesapeake 789Presenter: – Virginia Department of Behavioral Health and Developmental Services
Facilitator: – Virginia Department of Behavioral Health and Developmental Services
Facilitator: – KPMG LLP
Artificial Intelligence (AI)
Glendon Schmitz, CISSP – Virginia Department of Behavioral Health and Developmental Services ### 1724337###Presenter###CISO###Virginia Department of Behavioral Health and Developmental Services###Presenter: – Virginia Department of Behavioral Health and Developmental Services
### @@@ Erin Loar – Virginia Department of Behavioral Health and Developmental Services ### 1724391###Facilitator###Deputy Chief Information Officer###Virginia Department of Behavioral Health and Developmental Services###Facilitator: – Virginia Department of Behavioral Health and Developmental Services
### @@@ Harvey Levin, N/A (he/him/his) – KPMG LLP ### 1755648###Facilitator###US Health & Human Services Lead###KPMG LLP###Facilitator: – KPMG LLP
### he/him/his
1:45 PM – 2:45 PM
Beyond Role Play: Modernizing Workforce Development Practices
1:45 PM – 2:45 PM
Beyond Role Play: Modernizing Workforce Development PracticesLocation: Chesapeake DEFPresenter: – Creative Information Technology Inc.
Presenter: – University of Illinois, Springfield
Presenter: – University of Illinois, Springfield
Workforce
Rachael R. Kerrick-Brucker, MSW – Creative Information Technology Inc. ### 1640196###Presenter###Director-HHS/Child Welfare Practice###Creative Information Technology Inc.###Presenter: – Creative Information Technology Inc.
### @@@ Amy Wheeler, LCSW (she/her/hers) – University of Illinois, Springfield ### 1640198###Presenter###Director, Experiential Learning###University of Illinois, Springfield###Presenter: – University of Illinois, Springfield
### she/her/hers @@@ Betsy Goulet, PHD. – University of Illinois, Springfield ### 1640197###Presenter###Clinical Assistant Professor and Coordinator of the UIS Child Advocacy Studies Program (CAST) in the###University of Illinois, Springfield###Presenter: – University of Illinois, Springfield
###
1:45 PM – 2:45 PM
CXM Workshop: Humanizing Digital Experiences
1:45 PM – 2:45 PM
CXM Workshop: Humanizing Digital ExperiencesLocation: Chesapeake ABCPresenter: – Adobe
Presenter: – Accenture
Human Centered Design
Nikhil Jain – Adobe ### 1807849###Presenter###Digital Strategy Consultant###Adobe###Presenter: – Adobe
### @@@ Ray Han – Accenture ### 1646332###Presenter###Managing Director###Accenture###Presenter: – Accenture
###
1:45 PM – 2:45 PM
Data Automation to Support Child Care
1:45 PM – 2:45 PM
Data Automation to Support Child CareLocation: Chesapeake JKLPresenter: – North Carolina Department of Health and Human Services
Presenter: – NCDHHS
Facilitator: – PCG
Pandemic Response
Hayley Young, MPH – North Carolina Department of Health and Human Services ### 1724371###Presenter###Data Office Director###North Carolina Department of Health and Human Services###Presenter: – North Carolina Department of Health and Human Services
### @@@ Babita Savitsky, MCS – NCDHHS ### 1724372###Presenter###Enterprise Data Architect/ Cloud Architect###NCDHHS###Presenter: – NCDHHS
### @@@ Rupam Chokshi – PCG ### 1724393###Facilitator######PCG###Facilitator: – PCG
###
1:45 PM – 2:45 PM
Data Driven: The New Face of Health & Human Services
1:45 PM – 2:45 PM
Data Driven: The New Face of Health & Human ServicesLocation: Chesapeake GHIPresenter: – Oracle
Presenter: – Oracle
Cloud Services
Jim Donlon, MS, JD – Oracle ### 1724364###Presenter###Director, Government & Education Solution Engineering###Oracle###Presenter: – Oracle
### @@@ Sarjoo Shah, Bachelor of Engineering (he/him/his) – Oracle ### 1792838###Presenter###Industry Executive Director###Oracle###Presenter: – Oracle
### he/him/his
1:45 PM – 3:00 PM
Emerging Leaders: The Power of Connection (closed session)
1:45 PM – 3:00 PM
Emerging Leaders: The Power of Connection (closed session)Location: Chesapeake 1-2
Ginger Johnson ### 1794833###Presenter#########Presenter:
### 2:45 PM – 3:30 PM
Networking Break and Demo Theatre
2:45 PM – 3:30 PM
Networking Break and Demo Theatre
Location: Expo Hall BC
2:50 PM – 3:20 PM
Empowerment Session - Five Ways to Squash Imposter Syndrome
2:50 PM – 3:20 PM
Empowerment Session - Five Ways to Squash Imposter Syndrome Location: I3 Area - Expo HallI3 Area - Innovation, Ideation & Inspiration
Tess Vismale ### 1807463###Presenter#########Presenter:
### @@@ Paula Beck ### 1807464###Presenter#########Presenter:
### 3:30 PM – 4:30 PM
A Platform Approach to Improve Access, Service, and Speed to Value
3:30 PM – 4:30 PM
A Platform Approach to Improve Access, Service, and Speed to ValueLocation: Chesapeake ABCPresenter: – New Mexico Human Services Department
Presenter: – Ohio Department of Job and Family Services
Presenter: – One More Child
Facilitator: – Salesforce Public Sector Digital Transformation
Low Code/No Code
Sean Pearson, MBA, PMP (he/him/his) – New Mexico Human Services Department ### 1805695###Presenter###Chief Information Officer###New Mexico Human Services Department###Presenter: – New Mexico Human Services Department
### he/him/his @@@ Mark Smith – Ohio Department of Job and Family Services ### 1805696###Presenter###Chief Information Officer###Ohio Department of Job and Family Services###Presenter: – Ohio Department of Job and Family Services
### @@@ Jodi Domangue (she/her/hers) – One More Child ### 1805697###Presenter###Executive Director###One More Child###Presenter: – One More Child
### she/her/hers @@@ Courtney Hawkins – Salesforce Public Sector Digital Transformation ### 1805699###Facilitator###Industry Executive###Salesforce Public Sector Digital Transformation###Facilitator: – Salesforce Public Sector Digital Transformation
### 3:30 PM – 4:30 PM
Data Driven Policy & Outcome : How MD Think Platform is Enabling Agencies to Drive Informed Decision Making
3:30 PM – 4:30 PM
Data Driven Policy & Outcome : How MD Think Platform is Enabling Agencies to Drive Informed Decision Making Location: Chesapeake DEFPresenter: – Cardinality.ai
Presenter: – State of Maryland
Moderator:
Artificial Intelligence (AI)
Kevin Jones – Cardinality.ai ### 1724343###Presenter###COO###Cardinality.ai###Presenter: – Cardinality.ai
### @@@ Chris Shank – State of Maryland ### 1805700###Presenter###Senior Advisor to Governor Hogan###State of Maryland###Presenter: – State of Maryland
### @@@ Carole Hussey ### 1724390###Moderator#########Moderator:
###
3:30 PM – 4:30 PM
Now We're Talking - Enhancing the Call Center Experience Through Technology
3:30 PM – 4:30 PM
Now We're Talking - Enhancing the Call Center Experience Through TechnologyLocation: Chesapeake JKLFacilitator: – Texas Health and Human Services
Facilitator: – Deloitte
Presenter: – San Bernardino County
Presenter: – Accenture
Presenter: – WA Department of Social & Health Services
Presenter: – DSHS / ESA / CSD
Innovation
Wayne Salter – Texas Health and Human Services ### 1724389###Facilitator###Deputy Executive Commissioner###Texas Health and Human Services ###Facilitator: – Texas Health and Human Services
### @@@ Lou Polzella – Deloitte ### 1755645###Facilitator######Deloitte###Facilitator: – Deloitte
### @@@ Nathaniel Rodriguez – San Bernardino County ### 1794317###Presenter###Deputy Director###San Bernardino County###Presenter: – San Bernardino County
### @@@ Jared Kuester (he/him/his) – Accenture ### 1794321###Presenter###CalSAWS Contact Center Team Lead###Accenture###Presenter: – Accenture
### he/him/his @@@ Gary Hartline, Certified Project Manager, Certified Data Resource Manager (he/him/his) – WA Department of Social & Health Services ### 1794532###Presenter###Network & Telecommunications Manager CPM / CDRM###WA Department of Social & Health Services###Presenter: – WA Department of Social & Health Services
### he/him/his @@@ Shawn Hartline (he/him/his) – DSHS / ESA / CSD ### 1794533###Presenter###Deputy Director###DSHS / ESA / CSD###Presenter: – DSHS / ESA / CSD
### he/him/his
3:30 PM – 4:30 PM
Stop, Collaborate, and Listen – Connect Clients to Your Mission
3:30 PM – 4:30 PM
Stop, Collaborate, and Listen – Connect Clients to Your MissionLocation: Chesapeake GHIPresenter: – Northwoods
Presenter: – Carver County HHS (MN)
Presenter: – Scott County DHS (MN)
Presenter: – Cabarrus County DSS
Human Centered Design
Laura Haffield, MSW – Northwoods ### 1640236###Presenter###Director of Advocacy###Northwoods###Presenter: – Northwoods
### @@@ Ann Fuller – Carver County HHS (MN) ### 1810337###Presenter###Supervisort###Carver County HHS (MN)###Presenter: – Carver County HHS (MN)
### @@@ Brittani Lane – Scott County DHS (MN) ### 1810338###Presenter###Adult Protection and Waiver Case Management Supervisor###Scott County DHS (MN)###Presenter: – Scott County DHS (MN)
### @@@ Todd Shanley – Cabarrus County DSS ### 1640238###Presenter###Chief Information Officer###Cabarrus County DSS###Presenter: – Cabarrus County DSS
###
3:30 PM – 5:45 PM
Championing Women Leaders: Conversations with Trailblazers
3:30 PM – 5:45 PM
Championing Women Leaders: Conversations with TrailblazersLocation: National Harbor 6-7Presenter: – Maryland Department of Human Services
Presenter: – Maryland Department of Human Services
Presenter: – Alabama Department of Human Resources
Speaker:
Workforce
Kenyatta Powers-Rucker, n/a – Maryland Department of Human Services ### 1724368###Presenter###Chief Information Officer###Maryland Department of Human Services###Presenter: – Maryland Department of Human Services
### @@@ Shernelle Crawford (she/her/hers) – Maryland Department of Human Services ### 1724373###Presenter###Deputy Chief Information Officer###Maryland Department of Human Services###Presenter: – Maryland Department of Human Services
### she/her/hers @@@ Lisa Townsend – Alabama Department of Human Resources ### 1724374###Presenter###Information Services Division, Director###Alabama Department of Human Resources###Presenter: – Alabama Department of Human Resources
### @@@ Ginger Johnson ### 1794833###Speaker#########Speaker:
### 4:45 PM – 5:45 PM
Vendor/Federal Session (by invite)
4:45 PM – 5:45 PM
Vendor/Federal Session (by invite)
Location: Demo Theatre
5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
Location: Chesapeake 789
- Tuesday, October 25, 2022
6:15 AM – 7:30 AM
Yoga Well-Being Session
6:15 AM – 7:30 AM
Yoga Well-Being Session
Location: Exhibit Hall A
7:00 AM – 4:30 PM
Registration and Information Desk
7:00 AM – 4:30 PM
Registration and Information Desk
Location: Foyer, Expo Hall BC
7:30 AM – 8:30 AM
Accenture Breakfast (by invite only)
7:30 AM – 8:30 AM
Accenture Breakfast (by invite only)
7:30 AM – 8:30 AM
Continential Breakfast
7:30 AM – 8:30 AM
Continential Breakfast
Location: Expo Hall BC
7:30 AM – 8:30 AM
Deloitte Breakfast (invite only)
7:30 AM – 8:30 AM
Deloitte Breakfast (invite only)
8:00 AM – 5:00 PM
Accenture Meeting Room #1
8:00 AM – 5:00 PM
Accenture Meeting Room #1
Location: Azalea 1
8:00 AM – 5:00 PM
Accenture Meeting Room #2
8:00 AM – 5:00 PM
Accenture Meeting Room #2
Location: Azalea 2
8:00 AM – 5:00 PM
Accenture Meeting Room #3
8:00 AM – 5:00 PM
Accenture Meeting Room #3
Location: Azalea 3
8:00 AM – 5:00 PM
BerryDunn Meeting Room
8:00 AM – 5:00 PM
BerryDunn Meeting Room
Location: Chesapeake 3
8:00 AM – 5:00 PM
CGI Meeting Room
8:00 AM – 5:00 PM
CGI Meeting Room
Location: MR5
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
Location: MR1
8:00 AM – 5:00 PM
CITI Meeting Room
8:00 AM – 5:00 PM
CITI Meeting Room
Location: Chesapeake 15
8:00 AM – 5:00 PM
Conduent Meeting Room
8:00 AM – 5:00 PM
Conduent Meeting Room
Location: MR7
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
Location: Chesapeake 10-12
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
Location: Camellia 1
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
Location: Chesapeake 4
8:00 AM – 5:00 PM
Google Cloud Meeting Room
8:00 AM – 5:00 PM
Google Cloud Meeting Room
Location: MR4
8:00 AM – 5:00 PM
KPMG Meeting Room
8:00 AM – 5:00 PM
KPMG Meeting Room
Location: Camellia 2
8:00 AM – 5:00 PM
MarkLogic Meeting Room
8:00 AM – 5:00 PM
MarkLogic Meeting Room
Location: MR8
8:00 AM – 5:00 PM
Merative Meeting Room #1
8:00 AM – 5:00 PM
Merative Meeting Room #1
Location: MR2
8:00 AM – 5:00 PM
Microsoft Meeting Room
8:00 AM – 5:00 PM
Microsoft Meeting Room
Location: MR6
8:00 AM – 5:00 PM
Optum Meeting Room
8:00 AM – 5:00 PM
Optum Meeting Room
Location: Presidential Boardroom
8:00 AM – 5:00 PM
Oracle Meeting Room
8:00 AM – 5:00 PM
Oracle Meeting Room
Location: Camellia 3
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
8:00 AM – 5:00 PM
RedMane Technology Meeting Room
Location: Camellia 4
8:00 AM – 5:00 PM
Salesforce Meeting Room
8:00 AM – 5:00 PM
Salesforce Meeting Room
Location: MR3
8:45 AM – 9:45 AM
Embrace the Benefit Delivery System of Today & the Future
8:45 AM – 9:45 AM
Embrace the Benefit Delivery System of Today & the FutureLocation: Chesapeake GHIModerator: – Google Cloud
Presenter: – Hawaii Department of Human Services
Presenter: – eWorld Enterprise Solutions, Inc.
Presenter: – Oklahoma Department of Human Services
Cloud Services
Denise Winkler – Google Cloud ### 1724381###Moderator###Strategic Business Executive Public Sector###Google Cloud###Moderator: – Google Cloud
### @@@ Mark Choi – Hawaii Department of Human Services ### 1724341###Presenter###Enterprise Technology Officer###Hawaii Department of Human Services###Presenter: – Hawaii Department of Human Services
### @@@ Joel Bongco (he/him/his) – eWorld Enterprise Solutions, Inc. ### 1777848###Presenter###Vice President, Chief Security and Experience Officer###eWorld Enterprise Solutions, Inc.###Presenter: – eWorld Enterprise Solutions, Inc.
### he/him/his @@@ Justin Brown – Oklahoma Department of Human Services ### 1640203###Presenter###Secretary of Human Services###Oklahoma Department of Human Services###Presenter: – Oklahoma Department of Human Services
###
8:45 AM – 9:45 AM
Equity and Research - The Role They Play in Technology Development
8:45 AM – 9:45 AM
Equity and Research - The Role They Play in Technology DevelopmentLocation: Chesapeake ABCPresenter: – CGI
Presenter: – CGI Technologies and Solutions Inc.
Presenter: – CGI
Presenter:
Presenter: – Wisconsin Department of Children and Families
Presenter:
Innovation
Laura Roth (she/her/hers) – CGI ### 1640210###Presenter###Director###CGI###Presenter: – CGI
### she/her/hers @@@ Ryan Parker – CGI Technologies and Solutions Inc. ### 1660759###Presenter###Vice President of Diversity, Equity and Inclusion###CGI Technologies and Solutions Inc.###Presenter: – CGI Technologies and Solutions Inc.
### @@@ Steven J. Golightly, PhD – CGI ### 1803182###Presenter###Consultant###CGI###Presenter: – CGI
### @@@ Dr. Yiyu Chen ### 1803183###Presenter#########Presenter:
### @@@ Andrew Tyler (he/him/his) – Wisconsin Department of Children and Families ### 1803185###Presenter###SACWIS-CCWIS Product Manager###Wisconsin Department of Children and Families###Presenter: – Wisconsin Department of Children and Families
### he/him/his @@@ Stacy Wilkes ### 1803186###Presenter#########Presenter:
###
8:45 AM – 9:45 AM
My Outsourced Operations Partner is Meeting SLAs, So Why are My Customers Not Satisfied
8:45 AM – 9:45 AM
My Outsourced Operations Partner is Meeting SLAs, So Why are My Customers Not SatisfiedLocation: Chesapeake DEFPresenter: – Maximus
Presenter: – Maryland Department for Human Services
Presenter: – Arizona Department of Economic Security
Presenter: – Maximus
Presenter: – Maximus
Procurement and Contract Management
Dan Blitz – Maximus ### 1724365###Presenter###Vice President, U.S. Services###Maximus###Presenter: – Maximus
### @@@ Greg James – Maryland Department for Human Services ### 1724366###Presenter###Deputy Secretary###Maryland Department for Human Services###Presenter: – Maryland Department for Human Services
### @@@ Michael Wisehart – Arizona Department of Economic Security ### 1810498###Presenter###Director###Arizona Department of Economic Security###Presenter: – Arizona Department of Economic Security
### @@@ Peter Kelly – Maximus ### 1810499###Presenter###Vice President, U.S. Services###Maximus###Presenter: – Maximus
### @@@ Melissa Royal – Maximus ### 1810500###Presenter###Senior Director, U.S. Services###Maximus###Presenter: – Maximus
###
8:45 AM – 9:45 AM
Partly Cloudy, Warming up Though
8:45 AM – 9:45 AM
Partly Cloudy, Warming up ThoughLocation: Chesapeake JKLPresenter: – OIS
Presenter:
Presenter: – Oregon Dept. of Human Services & Health Authority
Presenter: – Department of Economic Security
Presenter: – Virginia IT Agency (VITA)
Presenter: – Utah Dept. of Health and Human Services
Facilitator: – Oracle
Cloud Services
Sophia E. Grant, n/a – OIS ### 1724355###Presenter###Director###OIS###Presenter: – OIS
### @@@ Debbie Estabrook ### 1724392###Presenter#########Presenter:
### @@@ Mike Isaac, MBA (he/him/his) – Oregon Dept. of Human Services & Health Authority ### 1743493###Presenter###IT Director###Oregon Dept. of Human Services & Health Authority###Presenter: – Oregon Dept. of Human Services & Health Authority
### he/him/his @@@ Clayton L. Sikes – Department of Economic Security ### 1743495###Presenter###Chief of IT Operations###Department of Economic Security###Presenter: – Department of Economic Security
### @@@ Robert (Rob) Osmond – Virginia IT Agency (VITA) ### 1743496###Presenter###Chief Information Officer###Virginia IT Agency (VITA)###Presenter: – Virginia IT Agency (VITA)
### @@@ Joe Tripp, MS (he/him/his) – Utah Dept. of Health and Human Services ### 1743844###Presenter###DevOps Manager###Utah Dept. of Health and Human Services###Presenter: – Utah Dept. of Health and Human Services
### he/him/his @@@ Bob Nevins (he/him/his) – Oracle ### 1724363###Facilitator###Industry Executive Director - Health and Human Services###Oracle###Facilitator: – Oracle
### he/him/his
8:45 AM – 9:45 AM
The Future Is Now - Virtual Reality Solutions to Solve Big Problems
8:45 AM – 9:45 AM
The Future Is Now - Virtual Reality Solutions to Solve Big ProblemsLocation: Chesapeake 789Presenter: – RIVERSIDE COUNTY DEPT. OF PUBLIC SOCIAL SERVICES
Presenter: – Riverside County Public Authority
Presenter: – Riverside County DPSS
Facilitator:
Presenter:
Presenter:
Presenter:
Human Centered Design
Jennifer Claar – RIVERSIDE COUNTY DEPT. OF PUBLIC SOCIAL SERVICES ### 1724377###Presenter###MANAGING DIRECTOR###RIVERSIDE COUNTY DEPT. OF PUBLIC SOCIAL SERVICES###Presenter: – RIVERSIDE COUNTY DEPT. OF PUBLIC SOCIAL SERVICES
### @@@ Eva Krottmayer, MPA (she/her/hers) – Riverside County Public Authority ### 1724378###Presenter###Executive Director###Riverside County Public Authority###Presenter: – Riverside County Public Authority
### she/her/hers @@@ Chante Brooks, MSW (she/her/hers) – Riverside County DPSS ### 1724379###Presenter###Staff Development Officer###Riverside County DPSS###Presenter: – Riverside County DPSS
### she/her/hers @@@ Carole Hussey ### 1724390###Facilitator#########Facilitator:
### @@@ Kellee Hicks ### 1759744###Presenter#########Presenter:
### @@@ Lisette Woods ### 1761491###Presenter#########Presenter:
### @@@ Laurence Nelson ### 1761492###Presenter#########Presenter:
###
9:30 AM – 6:00 PM
Exhibit Hall Open
9:30 AM – 6:00 PM
Exhibit Hall Open
Location: Expo Hall BC
9:45 AM – 10:05 AM
Demo Theatre - How Integrated Care and Design-Thinking Optimizes Outcomes, Presentation by Merative
9:45 AM – 10:05 AM
Demo Theatre - How Integrated Care and Design-Thinking Optimizes Outcomes, Presentation by MerativeLocation: Demo TheatrePresenter: – Merative
Presenter: – Merative
Demo Theatre
Liz Schnitter – Merative ### 1807075###Presenter###Product Manager, Social Programs###Merative###Presenter: – Merative
### @@@ Graham McCrindle – Merative ### 1807076###Presenter###Product Manager###Merative###Presenter: – Merative
### 9:45 AM – 10:15 AM
Empowerment Session - Effective Communication Tactics That Work
9:45 AM – 10:15 AM
Empowerment Session - Effective Communication Tactics That Work Location: I3 Area - Expo Hall
Tess Vismale ### 1807463###Presenter#########Presenter:
### @@@ Paula Beck ### 1807464###Presenter#########Presenter:
### 10:10 AM – 10:30 AM
Demo Theatre - M&O Done Right, Presentation by Infosys Public Services
10:10 AM – 10:30 AM
Demo Theatre - M&O Done Right, Presentation by Infosys Public ServicesLocation: Demo TheatrePresenter: – Infosys Public Services
Presenter: – Infosys Public Services
Demo Theatre
Vijay Ravichandran – Infosys Public Services ### 1807077###Presenter###Associate Director and Head of Medicaid###Infosys Public Services###Presenter: – Infosys Public Services
### @@@ Bryan Murrillo – Infosys Public Services ### 1807078###Presenter###Principal Consultant, Health and Human Services###Infosys Public Services###Presenter: – Infosys Public Services
### 10:45 AM – 12:00 PM
General Session: The Face of Human Trafficking 2022
10:45 AM – 12:00 PM
General Session: The Face of Human Trafficking 2022Location: Maryland BallroomModerator: – Race Matters for Juvenile Justice
Panelist: – DeliverFund
Panelist: – National Center for Missing & Exploited Children
Panelist: – Federal Bureau of Investigation (FBI) Headquarters, the Crimes Against Children and Human Trafficking Unit
Panelist: – Salvation Army
Derrik Anderson – Race Matters for Juvenile Justice ### 1794830###Moderator###Executive Director###Race Matters for Juvenile Justice###Moderator: – Race Matters for Juvenile Justice
### @@@ Nic McKinley – DeliverFund ### 1794832###Panelist###President & CEO###DeliverFund###Panelist: – DeliverFund
### @@@ Staca Shenhan – National Center for Missing & Exploited Children ### 1794834###Panelist###Vice President, Analytical Services Division###National Center for Missing & Exploited Children###Panelist: – National Center for Missing & Exploited Children
### @@@ Leslie Adamcyzk – Federal Bureau of Investigation (FBI) Headquarters, the Crimes Against Children and Human Trafficking Unit ### 1794860###Panelist###Supervisory Special Agent###Federal Bureau of Investigation (FBI) Headquarters, the Crimes Against Children and Human Trafficking Unit###Panelist: – Federal Bureau of Investigation (FBI) Headquarters, the Crimes Against Children and Human Trafficking Unit
### @@@ Keisha Head – Salvation Army ### 1795604###Panelist###Social Activist Lead Case Manager###Salvation Army###Panelist: – Salvation Army
### 10:45 AM – 12:00 PM
General Session: The Face of Human Trafficking
Location: Maryland Ballroom
Mark Allen – Mississippi Department of Human Services ### 1794828###Presenter###Chief Information Officer###Mississippi Department of Human Services###Presenter: – Mississippi Department of Human Services
### 12:00 PM – 1:30 PM
Emerging Leaders Lunch (by invite only)
12:00 PM – 1:30 PM
Emerging Leaders Lunch (by invite only)
Location: National Harbor 5
12:00 PM – 1:30 PM
HSITAG Luncheon (invite only, reservation required)
12:00 PM – 1:30 PM
HSITAG Luncheon (invite only, reservation required)
Location: National Harbor 6-7
12:00 PM – 1:30 PM
Lunch On Your Own
12:00 PM – 1:30 PM
Lunch On Your Own
12:00 PM – 1:30 PM
State and Local Forum with Federal Partners Lunch (invite only, reservations required)
12:00 PM – 1:30 PM
State and Local Forum with Federal Partners Lunch (invite only, reservations required)Location: Maryland BallroomPresenter: – USDA, Food and Nutrition Service (FNS)
Presenter: – ACF Division of Data and Improvement
Presenter: – USDA Food and Nutrition Service
Presenter: – Centers for Medicare and Medicaid Services
Presenter: – ACF Children's Bureau
Presenter: – USDA Food and Nutrition Service
Mark Barner, MS, PMP – USDA, Food and Nutrition Service (FNS) ### 1743140###Presenter###Lead Management Analyst###USDA, Food and Nutrition Service (FNS)###Presenter: – USDA, Food and Nutrition Service (FNS)
### @@@ Nick Mozer – ACF Division of Data and Improvement ### 1810259###Presenter###State Systems Coordinator for HHS###ACF Division of Data and Improvement###Presenter: – ACF Division of Data and Improvement
### @@@ Jessica Luna – USDA Food and Nutrition Service ### 1665944###Presenter###Branch Chief, SNAP Program Design Branch###USDA Food and Nutrition Service###Presenter: – USDA Food and Nutrition Service
### @@@ Ed Dolly – Centers for Medicare and Medicaid Services ### 1640235###Presenter###Director for the Division of State Systems###Centers for Medicare and Medicaid Services###Presenter: – Centers for Medicare and Medicaid Services
### @@@ Tresa Young – ACF Children's Bureau ### 1724348###Presenter###Director Division of State Systems###ACF Children's Bureau###Presenter: – ACF Children's Bureau
### @@@ Sasha Gersten-Paal – USDA Food and Nutrition Service ### 1665942###Presenter###Program Analyst###USDA Food and Nutrition Service###Presenter: – USDA Food and Nutrition Service
### 1:30 PM – 2:00 PM
Empowerment Session - It's Time to Work on Your Rest Ethic
1:30 PM – 2:00 PM
Empowerment Session - It's Time to Work on Your Rest Ethic Location: I3 Area - Expo HallI3 Area - Innovation, Ideation & Inspiration
Tess Vismale ### 1807463###Presenter#########Presenter:
### @@@ Paula Beck ### 1807464###Presenter#########Presenter:
### 1:30 PM – 2:30 PM
COVID and Beyond: Improving the Beneficiary Experience to Address the New Normal
1:30 PM – 2:30 PM
COVID and Beyond: Improving the Beneficiary Experience to Address the New NormalLocation: Chesapeake GHIPresenter: – Equifax
Presenter: – Health and Human Services - State of IA
Presenter: – MO Department of Social Services
Presenter: – LA Department of Children and Family Services
Pandemic Response
Lynn Blackmoore – Equifax ### 1808547###Presenter###Solutions Consultant###Equifax###Presenter: – Equifax
### @@@ Amela Alibasic – Health and Human Services - State of IA ### 1808548###Presenter###Bureau Chief, Medicaid Eligibility Policy & HIPP Program###Health and Human Services - State of IA###Presenter: – Health and Human Services - State of IA
### @@@ Melissa D. Wolfe – MO Department of Social Services ### 1808549###Presenter###Deputy Division Director###MO Department of Social Services###Presenter: – MO Department of Social Services
### @@@ Timothy Jenkins – LA Department of Children and Family Services ### 1808550###Presenter###Economic Stability Director###LA Department of Children and Family Services###Presenter: – LA Department of Children and Family Services
### 1:30 PM – 2:30 PM
Low-tech Is Not No-Tech: Secrets of Effective Outreach and Engagement to Older Adults
1:30 PM – 2:30 PM
Low-Tech Is Not No-Tech: Secrets of Effective Outreach and Engagement to Older AdultsLocation: Chesapeake 789Presenter: – Riverside County Office of Aging (AAA)
Facilitator:
Facilitator:
Presenter: – Riverside County Office on Aging (AAA)
Presenter: – Riverside County Office on Aging (AAA)
Gary Robbins, DMFT (he/him/his) – Riverside County Office of Aging (AAA) ### 1741339###Presenter###Deputy Director for Administration###Riverside County Office of Aging (AAA)###Presenter: – Riverside County Office of Aging (AAA)
### he/him/his @@@ Peter Austin ### 1743138###Facilitator#########Facilitator:
### @@@ Heather Abbott ### 1724388###Facilitator#########Facilitator:
### @@@ Maile Haynes – Riverside County Office on Aging (AAA) ### 1778018###Presenter###Deputy Director of Programs and Operations###Riverside County Office on Aging (AAA)###Presenter: – Riverside County Office on Aging (AAA)
### @@@ Juana Gonzalez, LCSW – Riverside County Office on Aging (AAA) ### 1778019###Presenter###Regional Manager###Riverside County Office on Aging (AAA)###Presenter: – Riverside County Office on Aging (AAA)
###
1:30 PM – 2:30 PM
The Staff Turnover Crisis – The Role of Process and Technology to Sustain Operations
1:30 PM – 2:30 PM
The Staff Turnover Crisis – The Role of Process and Technology to Sustain OperationsLocation: Chesapeake JKLPresenter: – Missouri Children's Division - Missouri Department of Social Services
Presenter: – Louisiana Department of Children and Family Services
Presenter: – Oklahoma Department of Human Services
Facilitator:
Facilitator: – C!A
Joanie Rogers, Master of Arts, Forensic Psychology – Missouri Children's Division - Missouri Department of Social Services ### 1640283###Presenter###Deputy Director###Missouri Children's Division - Missouri Department of Social Services###Presenter: – Missouri Children's Division - Missouri Department of Social Services
### @@@ Rhenda Hodnett, PhD, LCSW – Louisiana Department of Children and Family Services ### 1744818###Presenter###Assistant Secretary of Child Welfare###Louisiana Department of Children and Family Services###Presenter: – Louisiana Department of Children and Family Services
### @@@ Deborah Shropshire, PhD – Oklahoma Department of Human Services ### 1744820###Presenter###Director of Child Welfare Services###Oklahoma Department of Human Services###Presenter: – Oklahoma Department of Human Services
### @@@ Gary Davis ### 1724385###Facilitator#########Facilitator:
### @@@ Sean Toole – C!A ### 1744821###Facilitator######C!A###Facilitator: – C!A
###
1:30 PM – 2:45 PM
Child Support System Modernization Using a Low Code Approach
1:30 PM – 2:45 PM
Child Support System Modernization Using a Low Code ApproachLocation: Chesapeake ABCPresenter: – IBM Consulting
Presenter: – IBM
Presenter: – Microsoft
System Modernization
Kevin Edwards, MSW (he/him/his) – IBM Consulting ### 1724362###Presenter###Associate Partner, Service Offering Leader - Child Support Modernization###IBM Consulting###Presenter: – IBM Consulting
### he/him/his @@@ Jamil Spain – IBM ### 1805720###Presenter###Principle Automation Technical Specialist###IBM###Presenter: – IBM
### @@@ Anna Corley – Microsoft ### 1724346###Presenter###Business Development Director###Microsoft###Presenter: – Microsoft
###
1:30 PM – 2:45 PM
Emerging Leaders: Leadership: Strengthening Your Leadership Muscle (Closed Session)
1:30 PM – 2:45 PM
Emerging Leaders: Leadership: Strengthening Your Leadership Muscle (Closed Session)Location: Chesapeake 1-2Panelist:
Panelist: – Administration for Children and Families
Panelist: – Diona
Panelist: – Texas Health and Human Services
Steve Corsi ### 1809519###Panelist#########Panelist:
### @@@ Tanguler Gray – Administration for Children and Families ### 1711510###Panelist###Commissioner, Office of Child Support Enforcement###Administration for Children and Families###Panelist: – Administration for Children and Families
### @@@ Patty Donaldson – Diona ### 1755638###Panelist###Executive Vice President, Global Sales###Diona###Panelist: – Diona
### @@@ Wayne Salter – Texas Health and Human Services ### 1724389###Panelist###Deputy Executive Commissioner###Texas Health and Human Services ###Panelist: – Texas Health and Human Services
### 1:30 PM – 2:45 PM
Putting People First: Breaking Paradigms in Health & Human Services
1:30 PM – 2:45 PM
Putting People First: Breaking Paradigms in Health & Human ServicesLocation: Chesapeake DEFPresenter: – Deloitte Consulting LLP
Presenter: – Deloitte Consulting LLP
Presenter: – Deloitte Consulting LLP
Human Centered Design
Pooya Pourak – Deloitte Consulting LLP ### 1724370###Presenter###Consultant###Deloitte Consulting LLP###Presenter: – Deloitte Consulting LLP
### @@@ Jamia McDonald – Deloitte Consulting LLP ### 1804465###Presenter###Principal###Deloitte Consulting LLP###Presenter: – Deloitte Consulting LLP
### @@@ Kate Holman – Deloitte Consulting LLP ### 1804466###Presenter###Senior Manager###Deloitte Consulting LLP###Presenter: – Deloitte Consulting LLP
### 2:45 PM – 3:45 PM
Are We Succeeding? Intentional System Development
2:45 PM – 3:45 PM
Are We Succeeding? Intentional System DevelopmentLocation: Chesapeake ABCPresenter: – ACF Children's Bureau
Presenter: – Centers for Medicare and Medicaid Services
Presenter: – Division of Performance Measurement & Improvement, ACF
Facilitator:
Facilitator: – RedMane
Data
Tresa Young – ACF Children's Bureau ### 1724348###Presenter###Director Division of State Systems###ACF Children's Bureau###Presenter: – ACF Children's Bureau
### @@@ Ed Dolly – Centers for Medicare and Medicaid Services ### 1640235###Presenter###Director for the Division of State Systems###Centers for Medicare and Medicaid Services###Presenter: – Centers for Medicare and Medicaid Services
### @@@ Jennifer M. Haight, MA – Division of Performance Measurement & Improvement, ACF ### 1724349###Presenter###Director###Division of Performance Measurement & Improvement, ACF###Presenter: – Division of Performance Measurement & Improvement, ACF
### @@@ Heather Abbott ### 1724388###Facilitator#########Facilitator:
### @@@ Bill McCully – RedMane ### 1755642###Facilitator######RedMane###Facilitator: – RedMane
###
2:45 PM – 3:45 PM
NEICE: User Feedback Drives Improved ICPC Processes and IT Modernization
2:45 PM – 3:45 PM
NEICE: User Feedback Drives Improved ICPC Processes and IT ModernizationLocation: Chesapeake JKLFacilitator: – Salesforce
Presenter: – American Public Human Services Association
Presenter: – Tetrus Corp.
Presenter: – Kansas Department for Children and Families
Presenter: – Idaho Department of Health & Welfare | Division of Family and Community Services
Presenter: – APHSA
Presenter: – Office of Child & Family Well-Being Florida Department of Children and Families
System Modernization
Christi Oakley – Salesforce ### 1724359###Facilitator###HHS Industry Exec###Salesforce###Facilitator: – Salesforce
### @@@ Marci McCoy-Roth, BA (Econ), MPA (Policy), MA (Comm) (she/her/hers) – American Public Human Services Association ### 1795623###Presenter###Director, Interoperability and System Strategies/NEICE###American Public Human Services Association###Presenter: – American Public Human Services Association
### she/her/hers @@@ Raghu Govindaraj – Tetrus Corp. ### 1795624###Presenter###Vice President of Engineering###Tetrus Corp.###Presenter: – Tetrus Corp.
### @@@ Jessica Guthery, LBSW – Kansas Department for Children and Families ### 1795625###Presenter###ICPC/ICAMA Program Manager, ICPC/ICAMA Compact Administrator###Kansas Department for Children and Families###Presenter: – Kansas Department for Children and Families
### @@@ Carissa Decker, Licensed Master Social Worker – Idaho Department of Health & Welfare | Division of Family and Community Services ### 1795626###Presenter###Idaho ICPC and ICAMA Compact Administrator, Program Manager: Interstate Compact, Title IV-E Eligibility, Foster Medicaid and Trusts###Idaho Department of Health & Welfare | Division of Family and Community Services###Presenter: – Idaho Department of Health & Welfare | Division of Family and Community Services
### @@@ Lynnea Kaufman, Licensed Bachelors Social Worker (she/her/hers) – APHSA ### 1774300###Presenter###NEICE Associate Director###APHSA###Presenter: – APHSA
### she/her/hers @@@ Scott Boland – Office of Child & Family Well-Being Florida Department of Children and Families ### 1795627###Presenter###ICPC & ICAMA Compact Administrator###Office of Child & Family Well-Being Florida Department of Children and Families###Presenter: – Office of Child & Family Well-Being Florida Department of Children and Families
###
2:45 PM – 3:45 PM
Responding to Critical Need at Unprecedented Speed
2:45 PM – 3:45 PM
Responding to Critical Need at Unprecedented SpeedLocation: Chesapeake DEFPresenter: – Microsoft
Presenter: – California Health Medical Reserve Corps
Presenter: – Microsoft
Social Determinants of Health and Well-Being
Anna Corley – Microsoft ### 1724346###Presenter###Business Development Director###Microsoft###Presenter: – Microsoft
### @@@ Dan Desmond – California Health Medical Reserve Corps ### 1724347###Presenter###Executive Director###California Health Medical Reserve Corps###Presenter: – California Health Medical Reserve Corps
### @@@ David Rhew, MD (he/him/his) – Microsoft ### 1807070###Presenter###Global Chief Medical Officer & VP Healthcare###Microsoft###Presenter: – Microsoft
### he/him/his
2:45 PM – 3:45 PM
The Power of Connection: Integrating Your Enterprise
2:45 PM – 3:45 PM
The Power of Connection: Integrating Your EnterpriseLocation: Chesapeake GHIPresenter: – KPMG
Presenter:
Presenter: – NYS Integrated Eligibility System (IES)
Presenter: – New Mexico Human Services Department
Presenter: – Tennessee Department of Human Services
Integration and Interoperability
Mark Calem – KPMG ### 1724342###Presenter###Managing Director, HHS Innovation Lead###KPMG###Presenter: – KPMG
### @@@ Annemarie Senior ### 1810520###Presenter#########Presenter:
### @@@ Dana Rosenstreich – NYS Integrated Eligibility System (IES) ### 1810521###Presenter###Director###NYS Integrated Eligibility System (IES)###Presenter: – NYS Integrated Eligibility System (IES)
### @@@ Sean Pearson, MBA, PMP (he/him/his) – New Mexico Human Services Department ### 1805695###Presenter###Chief Information Officer###New Mexico Human Services Department###Presenter: – New Mexico Human Services Department
### he/him/his @@@ Anthony Burwell – Tennessee Department of Human Services ### 1810522###Presenter###Chief Information Officer###Tennessee Department of Human Services###Presenter: – Tennessee Department of Human Services
###
4:00 PM – 6:00 PM
Engagement Event in Expo Hall | Innovation Café
4:00 PM – 6:00 PM
Engagement Event in Expo Hall | Innovation Café
Location: Expo Hall BC
4:15 PM – 4:35 PM
Demo Theatre - The Future of Child Welfare
4:15 PM – 4:35 PM
Demo Theatre - The Future of Child Welfare Location: Demo Theatre
Felicia Curcuru – Binti, Inc. ### 1817392###Presenter###CEO & Founder###Binti, Inc.###Presenter: – Binti, Inc.
### 4:45 PM – 5:15 PM
Demo Theatre - Integrated Data & Technology Infrastructure for Child Care, Presentation by BridgeCare
4:45 PM – 5:15 PM
Demo Theatre - Integrated Data & Technology Infrastructure for Child Care, Presentation by BridgeCare
Jamee Hebert ### 1810258###Presenter#########Presenter:
### 5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
5:30 PM – 6:30 PM
Emerging Leaders Meet Up (by invite only)
Location: Chesapeake 789
- Wednesday, October 26, 2022
6:15 AM – 7:30 AM
Yoga Well-Being Session
6:15 AM – 7:30 AM
Yoga Well-Being Session
Location: Exhibit Hall A
7:15 AM – 7:45 AM
Exhibitor Meeting (Exhibitors and Sponsors Only)
7:15 AM – 7:45 AM
Exhibitor Meeting (Exhibitors and Sponsors Only)
Location: Demo Theatre
7:45 AM – 8:00 AM
Continential Breakfast
7:45 AM – 8:00 AM
Continential Breakfast
Location: Expo Hall BC
7:45 AM – 10:30 AM
Expo Hall Open
7:45 AM – 10:30 AM
Expo Hall Open
Location: Expo Hall BC
8:00 AM – 10:00 AM
Registration and Information Desk
8:00 AM – 10:00 AM
Registration and Information Desk
Location: Foyer, Expo Hall BC
8:00 AM – 2:00 PM
Luggage Room
8:00 AM – 2:00 PM
Luggage Room
Location: Maryland 3
8:00 AM – 5:00 PM
Accenture Meeting Room #1
8:00 AM – 5:00 PM
Accenture Meeting Room #1
Location: Azalea 1
8:00 AM – 5:00 PM
Accenture Meeting Room #2
8:00 AM – 5:00 PM
Accenture Meeting Room #2
Location: Azalea 2
8:00 AM – 5:00 PM
Accenture Meeting Room #3
8:00 AM – 5:00 PM
Accenture Meeting Room #3
Location: Azalea 3
8:00 AM – 5:00 PM
CGI Meeting Room
8:00 AM – 5:00 PM
CGI Meeting Room
Location: MR5
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
8:00 AM – 5:00 PM
Change & Innovation Agency Meeting Room
Location: MR1
8:00 AM – 5:00 PM
CITI Meeting Room
8:00 AM – 5:00 PM
CITI Meeting Room
Location: Chesapeake 15
8:00 AM – 5:00 PM
Conduent Meeting Room
8:00 AM – 5:00 PM
Conduent Meeting Room
Location: MR7
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
8:00 AM – 5:00 PM
Deloitte Meeting Room #1
Location: Chesapeake 10-12
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
8:00 AM – 5:00 PM
Deloitte Meeting Room #2
Location: Camellia 1
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Deloitte Meeting Room #3
8:00 AM – 5:00 PM
Google Cloud Meeting Room
8:00 AM – 5:00 PM
Google Cloud Meeting Room
Location: MR4
8:00 AM – 5:00 PM
KPMG Meeting Room
8:00 AM – 5:00 PM
KPMG Meeting Room
Location: Camellia 2
8:00 AM – 5:00 PM
MarkLogic Meeting Room
8:00 AM – 5:00 PM
MarkLogic Meeting Room
Location: MR8
8:00 AM – 5:00 PM
Merative Meeting Room #1
8:00 AM – 5:00 PM
Merative Meeting Room #1
Location: MR2
8:00 AM – 5:00 PM
Merative Meeting Room #2
8:00 AM – 5:00 PM
Merative Meeting Room #2
Location: Mezzanine 5
8:00 AM – 5:00 PM
Microsoft Meeting Room
8:00 AM – 5:00 PM
Microsoft Meeting Room
Location: MR6
8:00 AM – 5:00 PM
Optum Meeting Room
8:00 AM – 5:00 PM
Optum Meeting Room
Location: Presidential Boardroom
8:00 AM – 5:00 PM
Oracle Meeting Room
8:00 AM – 5:00 PM
Oracle Meeting Room
Location: Camellia 3
8:00 AM – 5:00 PM
Salesforce Meeting Room
8:00 AM – 5:00 PM
Salesforce Meeting Room
Location: MR3
8:30 AM – 9:30 AM
Emerge and Re-Engage: 3 Strategies to Embrace Your Communities Post-Pandemic
8:30 AM – 9:30 AM
Emerge and Re-Engage: 3 Strategies to Embrace Your Communities Post-PandemicLocation: Chesapeake DEFPresenter: – Human Services at Clark County, Nevada
Presenter: – New York City Dept. of Social Services
Presenter:
System Modernization
Tim Burch – Human Services at Clark County, Nevada ### 1810479###Presenter###Administrator###Human Services at Clark County, Nevada###Presenter: – Human Services at Clark County, Nevada
### @@@ Rebecca Kirchheimer – New York City Dept. of Social Services ### 1810481###Presenter###Deputy Commissioner###New York City Dept. of Social Services###Presenter: – New York City Dept. of Social Services
### @@@ Aaron Jaffery ### 1810482###Presenter#########Presenter:
###
8:30 AM – 9:30 AM
Emerging Leaders: Creating Your Leadership Plan (closed session)
8:30 AM – 9:30 AM
Emerging Leaders: Creating Your Leadership Plan (closed session)Location: Chesapeake 1-2Co-Presenter: – APHSA -American Public Human Services Association - Arlington, VA
Co-Presenter: – APHSA -American Public Human Services Association - Arlington, VA
Trinka Bourne, MSLM and DPA pending Defense (she/her/hers) – APHSA -American Public Human Services Association - Arlington, VA ### 1660770###Co-Presenter###Organizational Effectiveness Consultant###APHSA -American Public Human Services Association - Arlington, VA###Co-Presenter: – APHSA -American Public Human Services Association - Arlington, VA
### she/her/hers @@@ Tina Wright-Ervin, MSW – APHSA -American Public Human Services Association - Arlington, VA ### 1660742###Co-Presenter###Organizational Effectiveness Consultant###APHSA -American Public Human Services Association - Arlington, VA###Co-Presenter: – APHSA -American Public Human Services Association - Arlington, VA
### 8:30 AM – 9:30 AM
Equity in Governance: Creating Accountability and Collaboration
8:30 AM – 9:30 AM
Equity in Governance: Creating Accountability and CollaborationLocation: Chesapeake JKLPresenter: – MN Department of Human Services, Child and Family Services
Presenter: – Minnesota Department of Human Services, Child and Family Services
Facilitator: – STATE OF MINNESOTA DEPARTMENT OF HUMAN SERVICES
Facilitator: – CGI
Integration and Interoperability
Shaneen D. Moore, MBA, ABD (she/her/hers) – MN Department of Human Services, Child and Family Services ### 1724353###Presenter###Deputy Assistant Commissioner and MN Director of Child Support###MN Department of Human Services, Child and Family Services###Presenter: – MN Department of Human Services, Child and Family Services
### she/her/hers @@@ Rachel Grimes – Minnesota Department of Human Services, Child and Family Services ### 1724354###Presenter###Business Integration Director###Minnesota Department of Human Services, Child and Family Services###Presenter: – Minnesota Department of Human Services, Child and Family Services
### @@@ Jeff Jorgenson, MPA (he/him/his) – STATE OF MINNESOTA DEPARTMENT OF HUMAN SERVICES ### 1729487###Facilitator###BUSINESS TRANSFORMATION OFFICER###STATE OF MINNESOTA DEPARTMENT OF HUMAN SERVICES###Facilitator: – STATE OF MINNESOTA DEPARTMENT OF HUMAN SERVICES
### he/him/his @@@ Laura Roth (she/her/hers) – CGI ### 1640210###Facilitator###Director###CGI###Facilitator: – CGI
### she/her/hers
8:30 AM – 9:30 AM
Hidden Insights, Uncovering the Story
8:30 AM – 9:30 AM
Hidden Insights, Uncovering the StoryLocation: Chesapeake ABCPresenter: – Hawaii Department of Human Services
Facilitator:
Presenter: – Allegheny County Department of Human Services
Facilitator: – Accenture
Artificial Intelligence (AI)
Mark Choi – Hawaii Department of Human Services ### 1724341###Presenter###Enterprise Technology Officer###Hawaii Department of Human Services###Presenter: – Hawaii Department of Human Services
### @@@ Ryan Shimamura ### 1724387###Facilitator#########Facilitator:
### @@@ Maryn Formley – Allegheny County Department of Human Services ### 1748335###Presenter###KIDS Supervisor, Operations Lead###Allegheny County Department of Human Services###Presenter: – Allegheny County Department of Human Services
### @@@ Teri Lewis (she/her/hers) – Accenture ### 1755639###Facilitator###Managing Director ###Accenture###Facilitator: – Accenture
### she/her/hers
8:30 AM – 9:30 AM
You are the Barrier to Impacting Lives by Not Sharing Enterprise Data: Find Out How Michigan Integrates for Real Impact
8:30 AM – 9:30 AM
You are the Barrier to Impacting Lives by Not Sharing Enterprise Data: Find Out How Michigan Integrates for Real ImpactLocation: Chesapeake GHIPresenter: – Michigan Department of Health & Human Services
Facilitator:
Facilitator: – Microsoft
Integration and Interoperability
Cynthia Green-Edwards, RN – Michigan Department of Health & Human Services ### 1724356###Presenter###Chief Compliance Officer###Michigan Department of Health & Human Services###Presenter: – Michigan Department of Health & Human Services
### @@@ Eboni Washington ### 1743142###Facilitator#########Facilitator:
### @@@ Ruthie Seale – Microsoft ### 1640272###Facilitator###Health and Human Services Specialist###Microsoft###Facilitator: – Microsoft
###
9:30 AM – 10:30 AM
Networking Break (last chance to visit with vendors) - Hall Closes at 10:30 AM
9:30 AM – 10:30 AM
Networking Break (last chance to visit with vendors) - Hall Closes at 10:30 AM
Location: Expo Hall BC
10:30 AM – 12:30 PM
Closing General Session - Fireside Chat with Federal Partners
10:30 AM – 12:30 PM
Closing General Session - Fireside Chat with Federal PartnersLocation: Maryland BallroomModerator: – Optum
Presenter: – Centers for Medicare and Medicaid Services
Presenter: – ACF Children's Bureau
Presenter: – USDA Food and Nutrition Service
Presenter: – USDA Food and Nutrition Service
Scott Dunn – Optum ### 1806542###Moderator###Senior Director, Health and Human Services###Optum###Moderator: – Optum
### @@@ Ed Dolly – Centers for Medicare and Medicaid Services ### 1640235###Presenter###Director for the Division of State Systems###Centers for Medicare and Medicaid Services###Presenter: – Centers for Medicare and Medicaid Services
### @@@ Tresa Young – ACF Children's Bureau ### 1724348###Presenter###Director Division of State Systems###ACF Children's Bureau###Presenter: – ACF Children's Bureau
### @@@ Karen Painter-Jaquess – USDA Food and Nutrition Service ### 1806543###Presenter###Director, State Systems Office###USDA Food and Nutrition Service###Presenter: – USDA Food and Nutrition Service
### @@@ Sasha Gersten-Paal – USDA Food and Nutrition Service ### 1665942###Presenter###Program Analyst###USDA Food and Nutrition Service###Presenter: – USDA Food and Nutrition Service
###
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