Cognitive Interviewing is all about maximizing a person's recall and obtaining as much information as possible from them, regardless of whether they are a witness, suspect, or a victim. Interviewing is an art, and as more people rely on technology, interviewing has become both more difficult and important as well, specifically in obtaining passwords. This presentation will discuss how utilizing tactical empathy and rapport-based influenced techniques will assist you in having people open up and provide you with more evidence for your investigations, obtaining passwords, and finding more victims.
Develop tactical empathy and rapport-based influenced techniques for interviewing.
Assess and understand who you are interviewing to employ the best techniques.
Develop an ability to connect with people to obtain more information from your interviews.