DIRECTOR OF PEDIATRIC SURGICAL SERVICES UCSF Harbor City, California, United States
Description: FIRST CASE ON START TIMES (FCOTS) WERE BELOW CHA (CHILDREN'S HOSPITAL ASSOCIATION) BENCHMARKS. THE PEDS PERIOPERATIVE UNIT FCOTS WERE BETWEEN 20-50% ON START. NATIONAL CHA BENCHMARKED 67.7%. LOW FCOTS CONTRIBUTED TO LOW PATIENT SATISFACTION SCORES WITCH ALSO WAS BELOW NATIONAL CHA BENCHMARKED. MULTIPLE UNIT INITIATIVES WERE CREATED TO PROMOTE HIGHER FCOTS THROUGHOUT FISCAL YEAR 202. ACHIEVED OVER 80% FCOTS IN MARCH 2021 AND HAVE SUSTAINED FCOTS UP TO AUGUST 2021.