Participants should be aware of the following financial/non-financial relationships:
Shelly Maffia, MSN, MBA, RN, LNHA, QCP, CHC, CLNC, CPC: I do not have any relevant financial / non-financial relationships with any proprietary interests.
This session will review best practices for investigating and responding to adverse events related to elopements and abuse with an emphasis on the root cause and QAPI process. Example scenarios will be presented. The session will also cover considerations for best practices related to implementing internal investigations and documentation practices related to adverse events.
Learning Objectives:
Discuss pertinent actions to take in response to adverse events.
Describe best practices for implementing and/or improving internal investigation and documentation practices related to adverse events.
Articulate how to apply root cause analysis and the QAPI process when responding to adverse events.