Participants should be aware of the following financial/non-financial relationships:
John Dailey, SHRM-SCP, SPHR, CHC, NHA: I do not have any relevant financial / non-financial relationships with any proprietary interests.
What is one of the top reasons people often give for leaving their job? They don't like their supervisor. This session will focus on one of the most needed skills in nursing facilities and assisted living facilities today: how to supervise others. Employees in the post-acute care world are often promoted to a supervisory level position without any supervisory training. The assumption is that if they are a good employee, they will make a good supervisor. For many, effective supervisory skills are not innate; they must be taught. This session will give practical tips for all supervisors--from the CEO to department heads and nurse supervisors--about understanding themselves, understanding their employees, and what supervision really means. In this highly competitive labor market, good supervisory skills are vital in retaining good employees. Facilities who embrace, teach, and expect good supervisory skills from all managers will have increased staff satisfaction, retention, and quality of care. This session will give new perspective to the increasingly important issue of how to supervise in today's workplace. You will walk away with fresh insights about yourself and your employees, and a basic plan you can implement.
Learning Objectives:
Demonstrate self-awareness of current management style and opportunities for improvement.
Define generational differences that impact supervision in the post-acute care environment.
Customize a basic supervisory training plan to improve staff retention, satisfaction, and quality.