We've all experienced those conflicts where two people disagree and somehow, we're supposed to get to a comprise. Conflict like this can be stressful and get in the way of patient care. In this session, we'll talk about how to use a conflict resolution model to create effective comprise solutions. You don't have to use all the steps every time, but knowing how to apply some of these techniques will help you and your teams get unstuck.
The steps in a formal conflict resolution process, which can be used to navigate teams through complex conflicts
How/when to apply those different conflict resolution steps in their practice to reach healthy compromise.