Digital health technology is growing at a rapid rate and has been shown to improve access to health care, timeliness and quality of care. It has been shown to reduce healthcare costs, improve population health and is highly satisfying to health care consumers. The COVID-19 pandemic exposed our profession’s lack of readiness to provide high quality telehealth interventions. Telehealth physical therapy brings unique treatment considerations. This session will discuss regulatory, legislative and technological considerations for implementing professionalism in a digital physical therapy practice. Differences to be highlighted between in-person and digital physical therapy with emphasis on safety and determining appropriateness for remote care. Techniques will be described for performing a remote evaluation including “webside” manner, improving patient engagement, demonstrating professionalism and providing excellent customer service. Methods will be discussed regarding execution of the care plan including the use of synchronous and asynchronous technology to optimize the patient outcomes and communication.
Compare and contrast the differences between practicing in a telehealth PT setting compared to in-person PT setting including the benefits and unique challenges of each.
Analyze the regulatory, legislative and technological issues surrounding a telehealth PT practice
Develop methods for determining patient appropriateness for utilizing telehealth and employ special considerations for performing a remote evaluation, collecting outcome measures, and the execution of a care plan including the use of synchronous and asynchronous technology.
Employ principles to demonstrate professionalism, provide excellent customer service and to improve patient engagement and outcomes in a telehealth PT practice.