Research & Prof. Develop. 2 - Growing Your Mental Health System: How to Build an IOP/PHP Level of Care
Friday, November 18, 2022
1:30 PM – 3:30 PM EST
Location: Winter Garden/Palace, 6th Floor
Keywords: Treatment/ Program Design, Service Delivery, Suicide Level of Familiarity: Advanced Recommended Readings: Kennard et al., 2019 The development and feasibility outcomes of a youth suicide prevention intensive outpatient program Zulman et al., 2017 Effect of an intensive outpatient program to augment primary care for high-need Veterans Affairs patients: A randomized clinical trial Leffler, Junghans-Rutelonis, & McTate 2020 Feasibility, acceptability, and considerations for sustainability of implementing an integrated family-based partial hospitalization program for children and adolescents with mood disorders
Program Supervisor Children's Health Orange County Orange, Colorado
Since 2020, life as we know it has been turned upside-down by the COVID-19 pandemic. In late 2021, the US Surgeon General acknowledged the presence of a second "pandemic:" youth mental health crisis. Although no formal announcement was made for adult mental health, recent studies reveal skyrocketing rates of mental health conditions in adults. Mental health systems of care across the nation are being taxed in unprecedented ways as people desperately seek support and services. As part of emergency preparedness, we must consider the deleterious lingering needs.
To address what is likely to be a years-long second “pandemic,” many organizations are looking to build new programs to serve the explosive demand for mental health care. Intensive outpatient and partial hospitalization programs (IOP/PHPs) are levels of care that fall in between the traditional outpatient and inpatient settings. IOP/PHPs are often able to divert from higher levels of care, provide substantial support for people with more severe pathologies, and stand out in psychology as programs that are typically revenue-generating. The development of IOP/PHPs requires individuals who are versed in a broad range of domains: evidence-based clinical care, billing, managed care contracting, EMR design, HR law and practice, hiring, training, marketing, legal/ethical considerations, and customer service. Psychologists are often not trained in many of these elements. Despite the knowledge gaps, psychologists are well-poised to successfully design and operate IOP/PHPs given skills in understanding mechanisms of action of intervention and maintenance factors of pathology, "translating" difficult concepts to common language, skillfully navigating challenging conversations, and interacting fluently in interpersonal situations. Thus, the biggest barrier of missing information is one readily addressed.
To successfully expand a professional career beyond service delivery and research, psychologists must become proficient in new domains. This workshop empowers attendees with several ways to do so: understanding business, billing and managed care needs, adapting EBTs, developing efficient workflows, and indicated steps to building the interdisciplinary team needed for IOP/PHP services.
This session does not offer continuing education credit.
Learning Objectives:
At the end of the session, the learner will be able to:
Identify the steps needed to adapt relevant EBTs to IOP/PHP service delivery model.
Describe billing codes and identify the essential ingredients needed to bill for IOP & PHP levels of care.
Outline a workflow to respond to and care for patients from the information-seeking phase through the discharge phase of care.
Identify three or more practices to put in place to build and maintain a cohesive interdisciplinary team.