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Full Schedule

Full Schedule

  • Wednesday, August 18, 2021
  • 7:30 AM – 9:30 AM
    Chapter Officers and CCAM Breakfast
  • 7:30 AM – 9:30 AM
    Radio Club of America Breakfast
  • 7:30 AM – 11:30 AM
    Institute Adjunct Breakfast
  • 8:00 AM – 9:30 AM
    Registration
  • 8:00 AM – 12:00 PM
    AFC Lab (Local Advisors Only)
  • 8:15 AM – 8:45 AM
    Think Tank: APCO Scholarship Program
  • 8:30 AM – 9:30 AM
    Building & Strengthening Your Team
  • 8:30 AM – 9:30 AM
    El Paso Intelligence Center Capabilities: All Threats, All Crimes - 24/7/365 Support to all Law Enforcement
  • 8:30 AM – 9:30 AM
    From the Console to the Cabana; Retirement Planning 101
  • 8:30 AM – 9:30 AM
    Get the Best–Leave the Rest: Techniques for Selecting Public Safety Technology
  • 8:30 AM – 9:30 AM
    How Converged LMR/LTE Will Shape the Future of Mission Critical Users
  • 8:30 AM – 9:30 AM
    How they’re getting in; a hacker’s view of PSAPs and IT systems, and what we can do to make it harder for them to get in.
  • 8:30 AM – 9:30 AM
    Implicit Bias: What You Don’t Know Can Hurt You
  • 8:30 AM – 9:30 AM
    Public Safety Next Generation 9-1-1 Coalition Roundtable
  • 8:30 AM – 9:30 AM
    The Seven Deadly Sins - Critical Threats for Communication Centers
  • 8:30 AM – 9:30 AM
    Voice of the Future
  • 8:30 AM – 9:30 AM
    Why is it so hard? Perspective on Tough Topics in Your Center
  • 9:00 AM – 2:00 PM
    APCO IntelliComm Workshop
  • 9:30 AM – 11:00 AM
    Chapter Officer Workshop
  • 9:30 AM – 3:30 PM
    CAC Meeting and Lunch
  • 10:00 AM – 11:00 AM
    Answer The Call To Be Your Best Self Each and Every Day
  • 10:00 AM – 11:00 AM
    Building a Better Fish Tank: Building Better Public Safety Organizations in this Crazy, Crazy Time
  • 10:00 AM – 11:00 AM
    Closing the Data Gap: Reinventing OHCA Emergency Response
  • 10:00 AM – 11:00 AM
    How the Coronavirus Pandemic Forever Changed the Future of 9-1-1
  • 10:00 AM – 11:00 AM
    Leading into the Future
  • 10:00 AM – 11:00 AM
    Prepare Your Backpack: Emotional Survival for the 9-1-1 Professional
  • 10:00 AM – 11:00 AM
    Ransomware and Technical Assistance
  • 10:00 AM – 11:00 AM
    Taking Interoperability Beyond Voice Communications
  • 10:00 AM – 11:00 AM
    The 911 Grant Program, Advancing NG 911
  • 10:00 AM – 11:00 AM
    Training and QA together - How to make it fun, educational, and make your organization better!
  • 11:30 AM – 1:30 PM
    Food For Thought Luncheon (ticket required)
  • 1:45 PM – 2:15 PM
    Think Tank: Young Professional Mentorship Program
  • 2:00 PM – 3:00 PM
    Call Taking and EMD During a Crisis Situation
  • 2:00 PM – 3:00 PM
    Call Taking to Intelligence Gathering
  • 2:00 PM – 3:00 PM
    Dispatchers Role in Firefighter Safety & Survival
  • 2:00 PM – 3:00 PM
    FirstNet Roadmap: Building America’s Public Safety Network through Consultation, Feedback and Network Investment
  • 2:00 PM – 3:00 PM
    How Can Standards Help You and Your ECC
  • 2:00 PM – 3:00 PM
    Legal Updates on Kari's Law, Drones/UAS, and Public Safety Spectrum
  • 2:00 PM – 3:00 PM
    Managing the Multigenerational Communications Center: Boomer to Zoomer
  • 2:00 PM – 3:00 PM
    NG9-1-1 Cyber Security Threats: What You Can Do to Defend Yourself and Mitigate Risk
  • 2:00 PM – 3:00 PM
    Testing What Matters: Project 25 Compliance Assessment Program (P25CAP)
  • 2:00 PM – 3:00 PM
    THE BULLETPROOF COMMUNICATOR. Powerful. Resilient. Confident.
  • 3:30 PM – 4:30 PM
    Dispatcher Down! PTSD, One Dispatcher's Story
  • 3:30 PM – 4:30 PM
    Dispatchers Role in Firefighter Safety & Survival
  • 3:30 PM – 4:30 PM
    Gatlinburg Wildfires what we learned and how we evolved.
  • 3:30 PM – 4:30 PM
    Help! My Workplace is Toxic
  • 3:30 PM – 4:30 PM
    Identifying and Resolving the Hidden Costs and Liabilities Behind Ineffective Scheduling Practices
  • 3:30 PM – 4:30 PM
    Project 25 for the Future: What’s New Today and What’s Coming Next.
  • 3:30 PM – 4:30 PM
    Stronger, Faster, Better, Built to Last
  • 3:30 PM – 4:30 PM
    Telehealth Implementation; Alternative Care for 9-1-1 Centers and the Results
  • 3:30 PM – 4:30 PM
    Test, Test, Test, This is Only a Test: Integrating ECCs and Broadband Into Training and Exercise Scenarios.
  • 3:30 PM – 4:30 PM
    The South Dakota Story – Success Through Collaboration
  • 3:30 PM – 4:30 PM
    Unifying Cybersecurity and Physical Security For Your Emergency Communication Centers
  • 6:00 PM – 6:45 PM
    Connect & Celebrate Reception (ticket required)
  • 6:45 PM – 9:00 PM
    Connect & Celebrate Dinner (ticket required)