- Wednesday, August 18, 2021
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
Location:Grand Hyatt, Lonestar AB
7:30 AM – 9:30 AM
Radio Club of America Breakfast
7:30 AM – 9:30 AM
Radio Club of America Member Focus Group
Location:Grand Hyatt, Travis CD
7:30 AM – 11:30 AM
Institute Adjunct Breakfast
7:30 AM – 11:30 AM
Institute Adjunct Breakfast
Location:Grand Hyatt, Lonestar C
8:00 AM – 9:30 AM
Registration
8:00 AM – 9:30 AM
RegistrationLocation:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 12:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 12:00 PM
AFC Lab (Local Advisors Only)Location:Henry B. Gonzalez Convention Center, 225CD
8:15 AM – 8:45 AM
Think Tank: APCO Scholarship Program
8:15 AM – 8:45 AM
Think Tank: APCO Scholarship ProgramLocation:Henry B. Gonzalez Convention Center, Across from room 214CMain Presenter: – Salt Lake Valley Emergency Communications Center
Holly N. Downs, APCO EMD & PST Instructor, APCO CTOI certified, FBI Certified Instructor and Utah POST Certified Instructor. – Salt Lake Valley Emergency Communications Center ### 1306719###Main Presenter###911 Training Coordinator###Salt Lake Valley Emergency Communications Center###Main Presenter: – Salt Lake Valley Emergency Communications Center
8:30 AM – 9:30 AM
Building & Strengthening Your Team
8:30 AM – 9:30 AM
Building & Strengthening Your TeamLocation:Henry B. Gonzalez Convention Center, 217Main Presenter: – Shawnee Police Department
Leadership Development
Christina Brown, RPL – Shawnee Police Department ### 1306636###Main Presenter###911 Manager###Shawnee Police Department###Main Presenter: – Shawnee Police Department
8:30 AM – 9:30 AM
El Paso Intelligence Center Capabilities: All Threats, All Crimes - 24/7/365 Support to all Law Enforcement
8:30 AM – 9:30 AM
El Paso Intelligence Center Capabilities: All Threats, All Crimes - 24/7/365 Support to all Law EnforcementLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Scott Giovannelli ### 1401587###Main Presenter###Unit Chief El Paso Intelligence Center (EPIC)######Main Presenter:
8:30 AM – 9:30 AM
From the Console to the Cabana; Retirement Planning 101
8:30 AM – 9:30 AM
From the Console to the Cabana; Retirement Planning 101Location:Henry B. Gonzalez Convention Center, 301Main Presenter: – Brockport Village Court
Frontline Telecommunicator
Christopher R. Martin, RPL – Brockport Village Court ### 1306661###Main Presenter###Village Justice###Brockport Village Court###Main Presenter: – Brockport Village Court
8:30 AM – 9:30 AM
Get the Best–Leave the Rest: Techniques for Selecting Public Safety Technology
8:30 AM – 9:30 AM
Get the Best–Leave the Rest: Techniques for Selecting Public Safety TechnologyLocation:Henry B. Gonzalez Convention Center, 304ABCMain Presenter: – Gwinnett County Government
NG9-1-1 and Emerging Technologies
Laurie A. Rodriguez – Gwinnett County Government ### 1306699###Main Presenter###IT Manager - Business Strategic Services###Gwinnett County Government###Main Presenter: – Gwinnett County Government
8:30 AM – 9:30 AM
How Converged LMR/LTE Will Shape the Future of Mission Critical Users
8:30 AM – 9:30 AM
How Converged LMR/LTE Will Shape the Future of Mission Critical UsersLocation:Henry B. Gonzalez Convention Center, 214BCMain Presenter: – L3Harris
Radio and Wireless Communications Technologies
Jacqueline Horsley – Harris Corporation ### 1306678###Submitter Only###Sr. Tradeshows & Events Manager###Harris Corporation###Submitter Only: – Harris Corporation
@@@ Don Griffis – L3Harris ### 1306679###Main Presenter###Principal Product Manager###L3Harris###Main Presenter: – L3Harris
8:30 AM – 9:30 AM
How they’re getting in; a hacker’s view of PSAPs and IT systems, and what we can do to make it harder for them to get in.
8:30 AM – 9:30 AM
How They’re Getting In; A Hacker’s View of PSAPs, IT Systems, and What We Can Do To Make It Harder for Them to Get InLocation:Henry B. Gonzalez Convention Center, 214AMain Presenter: – Motorola Solutions
Cybersecurity for Public Safety Communications
Dan Zeiler, CISSP, CGEIT, CISA, CISM, CRISC, CCFP, CHFI, CEH – Motorola Solutions ### 1306666###Main Presenter###Director of 9-1-1 Cybersecurity###Motorola Solutions###Main Presenter: – Motorola Solutions
8:30 AM – 9:30 AM
Implicit Bias: What You Don’t Know Can Hurt You
8:30 AM – 9:30 AM
Implicit Bias: What You Don’t Know Can Hurt YouLocation:Henry B. Gonzalez Convention Center, 221DMain Presenter: – Kimberly A. Miller & Associates, LLC
Leadership Development - Repeat Session
Kimberly A. Miller – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Psychologist & Organizational Consultant###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
8:30 AM – 9:30 AM
Public Safety Next Generation 9-1-1 Coalition Roundtable
8:30 AM – 9:30 AM
Public Safety Next Generation 9-1-1 Coalition RoundtableLocation:214DMain Presenter: – Association of Public-Safety Communications Officials (APCO) International
Co-Presenter:
Co-Presenter:
Co-Presenter:
Cutting Edge Developments
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Chris Moore ### 1394229###Co-Presenter###Principal, Brooks Bawden Moore LLC######Co-Presenter:
@@@ Laura Cooper ### 1394230###Co-Presenter###Executive Director, Major Cities Chiefs Association######Co-Presenter:
@@@ Jonathan Thompson ### 1394231###Co-Presenter###Executive Director and CEO, National Sheriffs' Association######Co-Presenter:
8:30 AM – 9:30 AM
The Seven Deadly Sins - Critical Threats for Communication Centers
8:30 AM – 9:30 AM
The Seven Deadly Sins - Critical Threats for Communication CentersLocation:Henry B. Gonzalez Convention Center, 302Main Presenter: – Maine E9-1-1 Advisory Council
Communications Center Management
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
8:30 AM – 9:30 AM
Voice of the Future
8:30 AM – 9:30 AM
Voice of the Future Location:Henry B. Gonzalez Convention Center, 225ABCo-Presenter: – First Responder Network Authority
Co-Presenter:
Co-Presenter:
Main Presenter: – First Responder Network Authority
Co-Presenter: – Integrated Public Safety Commission
FirstNet: Transforming the Future of Emergency Communications
Kim Coleman – First Responder Network Authority ### 1306704###Co-Presenter###Sr. Public Safety Advisor###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Brian Nelson ### 1389423###Co-Presenter#########Co-Presenter:
@@@ Karla Jurrens ### 1389424###Co-Presenter#########Co-Presenter:
@@@ Amy Haukeness – First Responder Network Authority ### 1306691###Main Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Jon Allen – Integrated Public Safety Commission ### 1398692###Co-Presenter######Integrated Public Safety Commission###Co-Presenter: – Integrated Public Safety Commission
8:30 AM – 9:30 AM
Why is it so hard? Perspective on Tough Topics in Your Center
8:30 AM – 9:30 AM
Why Is It So Hard? Perspective on Tough Topics in Your CenterLocation:Henry B. Gonzalez Convention Center, 221ABCMain Presenter: – 911der Women
Co-Presenter: – Saunders County 911
Wellness in the Emergency Communication Center
Sara Weston, PMP, ENP – 911der Women ### 1306640###Main Presenter###Founder###911der Women###Main Presenter: – 911der Women
@@@ Halcyon Frank – Saunders County 911 ### 1306708###Co-Presenter###Communications Specialist###Saunders County 911###Co-Presenter: – Saunders County 911
9:00 AM – 2:00 PM
APCO IntelliComm Workshop
9:00 AM – 2:00 PM
APCO IntelliComm Workshop
Location:Henry B. Gonzalez Convention Center, 213B
9:30 AM – 11:00 AM
Chapter Officer Workshop
9:30 AM – 11:00 AM
Chapter Officer Workshop
Location:Grand Hyatt, Lonestar DE
9:30 AM – 3:30 PM
CAC Meeting and Lunch
9:30 AM – 3:30 PM
CAC Meeting and Lunch
Location:Grand Hyatt, Travis AB
10:00 AM – 11:00 AM
Answer The Call To Be Your Best Self Each and Every Day
10:00 AM – 11:00 AM
Answer The Call To Be Your Best Self Each and Every DayLocation:Henry B. Gonzalez Convention Center, 221DMain Presenter: – Kyle Plush Answer The Call Foundation
Frontline Telecommunicator - Repeat Session
Jill Plush – Kyle Plush Answer The Call Foundation ### 1306638###Main Presenter######Kyle Plush Answer The Call Foundation###Main Presenter: – Kyle Plush Answer The Call Foundation
10:00 AM – 11:00 AM
Building a Better Fish Tank: Building Better Public Safety Organizations in this Crazy, Crazy Time
10:00 AM – 11:00 AM
Building a Better Fish Tank: Building Better Public Safety Organizations in this Crazy, Crazy TimeLocation:Henry B. Gonzalez Convention Center, 302Main Presenter: – Hexagon
Co-Presenter: – RED Center (Regional Emergency Dispatch)
Communications Center Management
Chris Carver, MPA, ENP, CPSL – Hexagon ### 1306688###Main Presenter###Director of Public Safety Sales###Hexagon###Main Presenter: – Hexagon
@@@ Cody Post – RED Center (Regional Emergency Dispatch) ### 1307079###Co-Presenter######RED Center (Regional Emergency Dispatch)###Co-Presenter: – RED Center (Regional Emergency Dispatch)
10:00 AM – 11:00 AM
Closing the Data Gap: Reinventing OHCA Emergency Response
10:00 AM – 11:00 AM
Closing the Data Gap: Reinventing OHCA Emergency ResponseLocation:Henry B. Gonzalez Convention Center, 304ABCMain Presenter: – Avive Solutions
Co-Presenter: – RapidSOS
NG9-1-1 and Emerging Technologies
Grace Yan – RapidSOS ### 1306618###Submitter Only###Marketing Associate###RapidSOS###Submitter Only: – RapidSOS
@@@ Sameer Jafri – Avive Solutions ### 1306723###Main Presenter###Co-Founder & President###Avive Solutions###Main Presenter: – Avive Solutions
@@@ Jamison Peevyhouse, ENP – RapidSOS ### 1306647###Co-Presenter###Director of Customer Success###RapidSOS###Co-Presenter: – RapidSOS
10:00 AM – 11:00 AM
How the Coronavirus Pandemic Forever Changed the Future of 9-1-1
10:00 AM – 11:00 AM
How the Coronavirus Pandemic Forever Changed the Future of 9-1-1Location:Henry B. Gonzalez Convention Center, 303Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Emergency Preparedness, Response & Situational Awareness
Corliss McCain, n/a – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306611###Submitter Only###External Affairs Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Submitter Only: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Dusty Rhoads – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306649###Main Presenter###Nationwide Governance Associate Director###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
10:00 AM – 11:00 AM
Leading into the Future
10:00 AM – 11:00 AM
Leading into the FutureLocation:Henry B. Gonzalez Convention Center, 217Submitter and Main Presenter: – SHOWALTER & COMPANY, INC
Leadership Development
DOUG E. SHOWALTER, 30 years with California Highway Patrol / 15 years National Trainer – SHOWALTER & COMPANY, INC ### 1376019###Submitter and Main Presenter###CEO / National Instructor###SHOWALTER & COMPANY, INC###Submitter and Main Presenter: – SHOWALTER & COMPANY, INC
10:00 AM – 11:00 AM
Prepare Your Backpack: Emotional Survival for the 9-1-1 Professional
10:00 AM – 11:00 AM
Prepare Your Backpack: Emotional Survival for the 9-1-1 ProfessionalLocation:Henry B. Gonzalez Convention Center, 221ABCMain Presenter: – Stratford Public Safety Communications
Wellness in the Emergency Communication Center
Stephen J. Johnson, M.A., EMT, EMS-I – Stratford Public Safety Communications ### 1306709###Main Presenter###Public Safety Dispatch Supervisor###Stratford Public Safety Communications###Main Presenter: – Stratford Public Safety Communications
10:00 AM – 11:00 AM
Ransomware and Technical Assistance
10:00 AM – 11:00 AM
Ransomware and Technical AssistanceLocation:Henry B. Gonzalez Convention Center, 214AMain Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Co-Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
Co-Presenter:
Cybersecurity for Public Safety Communications
Richard Tenney – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306655###Main Presenter###Deputy Associate Director (Acting)###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ David Stern – Cybersecurity and Infrastructure Security Agency (CISA) ### 1307037###Co-Presenter######Cybersecurity and Infrastructure Security Agency (CISA)###Co-Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Daniel Hankins ### 1310898###Co-Presenter###State Cybersecurity Coordinator######Co-Presenter:
10:00 AM – 11:00 AM
Taking Interoperability Beyond Voice Communications
10:00 AM – 11:00 AM
Taking Interoperability Beyond Voice CommunicationsLocation:Henry B. Gonzalez Convention Center, 214BCCo-Presenter: – Motorola Solutions
Main Presenter: – Motorola Solutions Inc.
Radio and Wireless Communications Technologies
Mariano Aguirre – Motorola Solutions ### 1306673###Co-Presenter###Sr Product Management Consultant###Motorola Solutions###Co-Presenter: – Motorola Solutions
@@@ Jackson Neff – Motorola Solutions Inc. ### 1306662###Main Presenter###Sr Regional Marketing Manager###Motorola Solutions Inc.###Main Presenter: – Motorola Solutions Inc.
10:00 AM – 11:00 AM
The 911 Grant Program, Advancing NG 911
10:00 AM – 11:00 AM
The 9-1-1 Grant Program: Advancing NG9-1-1Location:Henry B. Gonzalez Convention Center, 214DMain Presenter: – NTIA, Office of Public Safety Communications
Co-Presenter: – Texas Commission on State Emergency Communications
Cutting Edge Developments
Yuki Miyamoto – NTIA, Office of Public Safety Communications ### 1327904###Main Presenter###Federal Program Officer###NTIA, Office of Public Safety Communications###Main Presenter: – NTIA, Office of Public Safety Communications
@@@ Kelli Merriweather – Texas Commission on State Emergency Communications ### 1385303###Co-Presenter###Executive Director###Texas Commission on State Emergency Communications###Co-Presenter: – Texas Commission on State Emergency Communications
10:00 AM – 11:00 AM
Training and QA together - How to make it fun, educational, and make your organization better!
10:00 AM – 11:00 AM
Training and QA together - How To Make It Fun, Educational, and Make Your Organization Better!Location:Henry B. Gonzalez Convention Center, 301Main Presenter: – Jeffcom 911
Co-Presenter: – Jeffcom 911
Frontline Telecommunicator
Bess Joyce, RPL – Jeffcom 911 ### 1306623###Main Presenter###Training Manager###Jeffcom 911###Main Presenter: – Jeffcom 911
@@@ Mark Nava – Jeffcom 911 ### 1306645###Co-Presenter###Emergency Communications Specialist III###Jeffcom 911###Co-Presenter: – Jeffcom 911
11:30 AM – 1:30 PM
Food For Thought Luncheon (ticket required)
11:30 AM – 1:30 PM
Food For Thought Luncheon (ticket required)Location:Stars at Night Ballroom
Mike Robbins ### 1317996###Main Presenter#########Main Presenter:
1:45 PM – 2:15 PM
Think Tank: Young Professional Mentorship Program
1:45 PM – 2:15 PM
Think Tank: Young Professional Mentorship ProgramLocation:Henry B. Gonzalez Convention Center, Across from room 214C
Tim Stencel ### 1341792###Main Presenter#########Main Presenter:
2:00 PM – 3:00 PM
Call Taking and EMD During a Crisis Situation
2:00 PM – 3:00 PM
Call Taking and EMD During a Crisis SituationLocation:Henry B. Gonzalez Convention Center, 303Main Presenter: – APCO International
Co-Presenter: – Lancaster County-Wide Communications
Emergency Preparedness, Response & Situational Awareness
Dorothy Cave, RPL, BA, MA – APCO International ### 1306650###Main Presenter###EMD Program Manager###APCO International###Main Presenter: – APCO International
@@@ Matthew Shenk – Lancaster County-Wide Communications ### 1306651###Co-Presenter###Communications Supervisor###Lancaster County-Wide Communications###Co-Presenter: – Lancaster County-Wide Communications
2:00 PM – 3:00 PM
Call Taking to Intelligence Gathering
2:00 PM – 3:00 PM
Call Taking to Intelligence GatheringLocation:Henry B. Gonzalez Convention Center, 221DMain Presenter: – Joplin Emergency Communication Center
Frontline Telecommunicator - Repeat Session
Cheryl L. Konarski, CPE, RPL, CMCP – Joplin Emergency Communication Center ### 1306633###Main Presenter###Public Safety Communications Manager###Joplin Emergency Communication Center###Main Presenter: – Joplin Emergency Communication Center
2:00 PM – 3:00 PM
Dispatchers Role in Firefighter Safety & Survival
2:00 PM – 3:00 PM
Dispatchers Role in Firefighter Safety & SurvivalLocation:Henry B. Gonzalez Convention Center, 301Main Presenter: – Maine E9-1-1 Advisory Council
Frontline Telecommunicator
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
2:00 PM – 3:00 PM
FirstNet Roadmap: Building America’s Public Safety Network through Consultation, Feedback and Network Investment
2:00 PM – 3:00 PM
FirstNet Roadmap: How Responders Are Informing Investment in America's Public Safety Network Location:Henry B. Gonzalez Convention Center, 225ABMain Presenter:
Co-Presenter: – FirstNet Authority
Co-Presenter: – First Responder Network Authority
Co-Presenter: – First Responder Network Authority
FirstNet: Transforming the Future of Emergency Communications
Jennifer Harder ### 1306707###Main Presenter#########Main Presenter:
@@@ Travis Hull – FirstNet Authority ### 1307089###Co-Presenter######FirstNet Authority###Co-Presenter: – FirstNet Authority
@@@ Amy Haukeness – First Responder Network Authority ### 1306691###Co-Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Randy Kerr – First Responder Network Authority ### 1379425###Co-Presenter###Situational Awareness Domain Lead###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
2:00 PM – 3:00 PM
How Can Standards Help You and Your ECC
2:00 PM – 3:00 PM
How Can Standards Help You and Your ECCLocation:Henry B. Gonzalez Convention Center, 304ABCCo-Presenter: – King County Sheriff's Office Communications Center
Main Presenter: – Tucson Airport Authority (Retired)
Co-Presenter: – City of Richmond
Co-Presenter: – Tarrant County 911 District
NG9-1-1 and Emerging Technologies
Kathryn Pompeo – King County Sheriff's Office Communications Center ### 1307080###Co-Presenter######King County Sheriff's Office Communications Center###Co-Presenter: – King County Sheriff's Office Communications Center
@@@ Dan Morelos, ACE – Tucson Airport Authority (Retired) ### 1346307###Main Presenter######Tucson Airport Authority (Retired)###Main Presenter: – Tucson Airport Authority (Retired)
@@@ Bill Hobgood – City of Richmond ### 1344671###Co-Presenter###Technology Lead, Public Safety Team###City of Richmond###Co-Presenter: – City of Richmond
@@@ Robbie F. McCormick, BAS, MSE, CPE – Tarrant County 911 District ### 1306626###Co-Presenter###Training and Development Coordinator###Tarrant County 911 District###Co-Presenter: – Tarrant County 911 District
2:00 PM – 3:00 PM
Legal Updates on Kari's Law, Drones/UAS, and Public Safety Spectrum
2:00 PM – 3:00 PM
Legal Updates on Kari's Law, Drones/UAS, and Public Safety Spectrum Location:214DMain Presenter: – Association of Public-Safety Communications Officials (APCO) International
Co-Presenter:
Co-Presenter:
Cutting Edge Developments
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Michele Farquhar ### 1394232###Co-Presenter###Office Managing Partner, Hogan Lovells LLC######Co-Presenter:
@@@ Arpan Sura ### 1394233###Co-Presenter###Counsel, Hogan Lovells LLC######Co-Presenter:
2:00 PM – 3:00 PM
Managing the Multigenerational Communications Center: Boomer to Zoomer
2:00 PM – 3:00 PM
Managing the Multigenerational Communications Center: Boomer to ZoomerLocation:Henry B. Gonzalez Convention Center, 302Main Presenter: – Stratford Public Safety Communications
Communications Center Management
Stephen J. Johnson, M.A., EMT, EMS-I – Stratford Public Safety Communications ### 1306709###Main Presenter###Public Safety Dispatch Supervisor###Stratford Public Safety Communications###Main Presenter: – Stratford Public Safety Communications
2:00 PM – 3:00 PM
NG9-1-1 Cyber Security Threats: What You Can Do to Defend Yourself and Mitigate Risk
2:00 PM – 3:00 PM
NG9-1-1 Cybersecurity Threats: What You Can Do to Defend Yourself and Mitigate RiskLocation:Henry B. Gonzalez Convention Center, 214AMain Presenter: – Motorola Solutions
Cybersecurity for Public Safety Communications
Dan Zeiler, CISSP, CGEIT, CISA, CISM, CRISC, CCFP, CHFI, CEH – Motorola Solutions ### 1306666###Main Presenter###Director of 9-1-1 Cybersecurity###Motorola Solutions###Main Presenter: – Motorola Solutions
@@@ Jackson Neff – Motorola Solutions Inc. ### 1306662###Submitter Only###Sr Regional Marketing Manager###Motorola Solutions Inc.###Submitter Only: – Motorola Solutions Inc.
2:00 PM – 3:00 PM
Testing What Matters: Project 25 Compliance Assessment Program (P25CAP)
2:00 PM – 3:00 PM
Testing What Matters: Project 25 Compliance Assessment Program (P25CAP)Location:Henry B. Gonzalez Convention Center, 214BCMain Presenter:
Co-Presenter: – APCO
Co-Presenter:
Co-Presenter: – Motorola Solutions
Radio and Wireless Communications Technologies
Sridhar Kowdley ### 1306712###Main Presenter#########Main Presenter:
@@@ Cynthia Cole – APCO ### 1307095###Co-Presenter######APCO###Co-Presenter: – APCO
@@@ Doug Chapman ### 1398029###Co-Presenter###VP Business Development/GM America's Etherstack Inc.######Co-Presenter:
@@@ Andy Davis – Motorola Solutions ### 1307043###Co-Presenter###Senior Resource Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
2:00 PM – 3:00 PM
THE BULLETPROOF COMMUNICATOR. Powerful. Resilient. Confident.
2:00 PM – 3:00 PM
THE BULLETPROOF COMMUNICATOR. Powerful. Resilient. Confident.Location:Henry B. Gonzalez Convention Center, 221ABCMain Presenter: – Tools Of Hope
Wellness in the Emergency Communication Center
Ana-Christina Hicks – Tools Of Hope ### 1306668###Main Presenter###Founder, Tools of Hope###Tools Of Hope###Main Presenter: – Tools Of Hope
3:30 PM – 4:30 PM
Dispatcher Down! PTSD, One Dispatcher's Story
3:30 PM – 4:30 PM
Dispatcher Down! PTSD, One Dispatcher's StoryLocation:Henry B. Gonzalez Convention Center, 301Main Presenter: – Longmont Public Safety Department
Frontline Telecommunicator
Beth A. Kemper, EMD CPR – Longmont Public Safety Department ### 1306617###Main Presenter###Dispatcher###Longmont Public Safety Department###Main Presenter: – Longmont Public Safety Department
3:30 PM – 4:30 PM
Dispatchers Role in Firefighter Safety & Survival
3:30 PM – 4:30 PM
Dispatchers Role in Firefighter Safety & SurvivalLocation:Henry B. Gonzalez Convention Center, 221DMain Presenter: – Maine E9-1-1 Advisory Council
Frontline Telecommunicator - Repeat Session
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
3:30 PM – 4:30 PM
Gatlinburg Wildfires what we learned and how we evolved.
3:30 PM – 4:30 PM
Gatlinburg Wildfires: What We Learned and How We EvolvedLocation:Henry B. Gonzalez Convention Center, 303Main Presenter: – Sevier County E911 Central Dispatch
Emergency Preparedness, Response & Situational Awareness
D. Todd Spence – Sevier County E911 Central Dispatch ### 1306620###Main Presenter###Director/Paramedic###Sevier County E911 Central Dispatch###Main Presenter: – Sevier County E911 Central Dispatch
3:30 PM – 4:30 PM
Help! My Workplace is Toxic
3:30 PM – 4:30 PM
Help! My Workplace is ToxicLocation:221ABCSubmitter and Main Presenter: – Missouri State Highway Patrol
Wellness in the Emergency Communication Center
Roger D. Martin – Missouri State Highway Patrol ### 1306615###Submitter and Main Presenter###Chief Training Operator###Missouri State Highway Patrol###Submitter and Main Presenter: – Missouri State Highway Patrol
3:30 PM – 4:30 PM
Identifying and Resolving the Hidden Costs and Liabilities Behind Ineffective Scheduling Practices
3:30 PM – 4:30 PM
Identifying and Resolving the Hidden Costs and Liabilities Behind Ineffective Scheduling PracticesLocation:Henry B. Gonzalez Convention Center, 302Main Presenter: – Schedule Express by SafeCities
Communications Center Management
Jon Lunsford – Schedule Express by SafeCities ### 1407794###Main Presenter###Product Manager###Schedule Express by SafeCities###Main Presenter: – Schedule Express by SafeCities
3:30 PM – 4:30 PM
Project 25 for the Future: What’s New Today and What’s Coming Next.
3:30 PM – 4:30 PM
Project 25 for the Future: What’s New Today and What’s Coming Next.Location:Henry B. Gonzalez Convention Center, 214BCMain Presenter: – Project 25 Technology Interest Group (PTIG)
Co-Presenter: – Motorola Solutions
Co-Presenter: – DHS CISA
Co-Presenter: – L3Harris
Co-Presenter: – Montgomery County Hospital District
Radio and Wireless Communications Technologies
Stephen A. Nichols – Project 25 Technology Interest Group (PTIG) ### 1306628###Main Presenter###Executive Director###Project 25 Technology Interest Group (PTIG)###Main Presenter: – Project 25 Technology Interest Group (PTIG)
@@@ Andy Davis – Motorola Solutions ### 1307043###Co-Presenter###Senior Resource Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
@@@ Jim Downes – DHS CISA ### 1307044###Co-Presenter######DHS CISA###Co-Presenter: – DHS CISA
@@@ Jeremy Elder – L3Harris ### 1307046###Co-Presenter######L3Harris###Co-Presenter: – L3Harris
@@@ Justin Evans – Montgomery County Hospital District ### 1417693###Co-Presenter###Radio Systems Manager###Montgomery County Hospital District###Co-Presenter: – Montgomery County Hospital District
3:30 PM – 4:30 PM
Stronger, Faster, Better, Built to Last
3:30 PM – 4:30 PM
Stronger, Faster, Better, Built to LastLocation:Henry B. Gonzalez Convention Center, 217Main Presenter: – Salt Lake Valley Emergency Communications Center
Co-Presenter: – SLVECC
Leadership Development
Holly N. Downs, APCO EMD & PST Instructor, APCO CTOI certified, FBI Certified Instructor and Utah POST Certified Instructor. – Salt Lake Valley Emergency Communications Center ### 1306719###Main Presenter###911 Training Coordinator###Salt Lake Valley Emergency Communications Center###Main Presenter: – Salt Lake Valley Emergency Communications Center
@@@ Leslie Devey, APCO EMD Manager, APCO EMD & PST Instructor – SLVECC ### 1341984###Co-Presenter###Training / QA Coordinator###SLVECC###Co-Presenter: – SLVECC
3:30 PM – 4:30 PM
Telehealth Implementation; Alternative Care for 9-1-1 Centers and the Results
3:30 PM – 4:30 PM
Telehealth Implementation; Alternative Care for 9-1-1 Centers and the ResultsLocation:Henry B. Gonzalez Convention Center, 214DMain Presenter: – Alexandria Department of Emergency Communications
Co-Presenter: – Global Medical Response
Co-Presenter: – Alexandria Medical Examiner
Cutting Edge Developments
Jeffrey Wobbleton – Alexandria Department of Emergency Communications ### 1306639###Main Presenter###Assistant Director of Administration###Alexandria Department of Emergency Communications###Main Presenter: – Alexandria Department of Emergency Communications
@@@ Sean Burton – Global Medical Response ### 1307056###Co-Presenter######Global Medical Response###Co-Presenter: – Global Medical Response
@@@ Joseph Marfori – Alexandria Medical Examiner ### 1307057###Co-Presenter######Alexandria Medical Examiner###Co-Presenter: – Alexandria Medical Examiner
3:30 PM – 4:30 PM
Test, Test, Test, This is Only a Test: Integrating ECCs and Broadband Into Training and Exercise Scenarios.
3:30 PM – 4:30 PM
Test, Test, Test, This is Only a Test: Integrating ECCs and Broadband Into Training and Exercise Scenarios.Location:Henry B. Gonzalez Convention Center, 225ABMain Presenter:
Co-Presenter:
Co-Presenter:
FirstNet: Transforming the Future of Emergency Communications
Kristi Wilde ### 1306700###Main Presenter#########Main Presenter:
@@@ Jennifer Harder ### 1306707###Co-Presenter#########Co-Presenter:
@@@ Tami Atkinson ### 1390209###Co-Presenter###Telecommunications Training Program Coordinator######Co-Presenter:
3:30 PM – 4:30 PM
The South Dakota Story – Success Through Collaboration
3:30 PM – 4:30 PM
The South Dakota Story – Success Through CollaborationLocation:Henry B. Gonzalez Convention Center, 304ABCMain Presenter: – Lumen
Co-Presenter: – State of South Dakota - Department of Public Safety
Co-Presenter: – Lumen
NG9-1-1 and Emerging Technologies
Jim Carlson – Lumen ### 1306664###Main Presenter###Public Safety Business Development Director###Lumen###Main Presenter: – Lumen
@@@ Maria King – State of South Dakota - Department of Public Safety ### 1306665###Co-Presenter###State 9-1-1 Coordinator###State of South Dakota - Department of Public Safety###Co-Presenter: – State of South Dakota - Department of Public Safety
@@@ Monica Smith – Lumen ### 1307070###Co-Presenter######Lumen###Co-Presenter: – Lumen
3:30 PM – 4:30 PM
Unifying Cybersecurity and Physical Security For Your Emergency Communication Centers
3:30 PM – 4:30 PM
Unifying Cybersecurity and Physical Security For Your Emergency Communication CentersLocation:Henry B. Gonzalez Convention Center, 214AMain Presenter: – CTA Consultants LLC
Co-Presenter:
Cybersecurity for Public Safety Communications
Curtis Johnson – CTA Consultants LLC ### 1306632###Main Presenter###Senior Consultant###CTA Consultants LLC###Main Presenter: – CTA Consultants LLC
@@@ Mark Cady ### 1399575###Co-Presenter#########Co-Presenter:
6:00 PM – 6:45 PM
Connect & Celebrate Reception (ticket required)
6:00 PM – 6:45 PM
Connect & Celebrate Reception (ticket required)
Location:Henry B. Gonzalez Convention Center, Stars of Night Ballroom Foyer
6:45 PM – 9:00 PM
Connect & Celebrate Dinner (ticket required)
6:45 PM – 9:00 PM
Connect & Celebrate Dinner (ticket required)
Location:Henry B. Gonzalez Convention Center, Stars at Night Ballroom
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