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Full Schedule

Full Schedule

  • Tuesday, August 17, 2021
  • 7:00 AM – 4:30 PM
    Registration & Member Voting (until 2:00 p.m. CT)
  • 8:00 AM – 10:00 AM
    Distinguished Achievers Breakfast (ticket required)
  • 8:00 AM – 12:00 PM
    APCO Store
  • 8:00 AM – 5:00 PM
    AFC Lab (Local Advisors Only)
  • 10:00 AM – 11:00 AM
    Oklahoma Chapter Meeting
  • 10:00 AM – 11:00 AM
    Photo Op with Keynote Robyn Benincasa
  • 10:00 AM – 4:00 PM
    Blood Drive
  • 10:00 AM – 4:00 PM
    Exhibit Hall Open
  • 10:15 AM – 3:30 PM
    Large PSAP Directors Roundtable (Invitation Only)
  • 10:30 AM – 11:00 AM
    TBA - Hexagon
  • 10:30 AM – 11:30 AM
    APCO IntelliComm Live Demo
  • 10:30 AM – 11:30 AM
    Professional Development: Why Do You Need It?
  • 10:45 AM – 11:30 AM
    Dog Demo Presentation "Emergency Services Facility Dogs"
  • 11:15 AM – 11:45 AM
    The Command Post, a New Way to Communicate at Emergency Scenes
  • 11:30 AM – 11:45 AM
    New Products Zone: Presentation "Resident Connection" Everbridge
  • 11:30 AM – 12:30 PM
    APCO IntelliComm Live Demo
  • 11:30 AM – 1:30 PM
    Lunch in the Exhibit Hall (lunch credits)
  • 11:45 AM – 12:45 PM
    Basic Principles for Successful Growth and Leadership
  • 12:00 PM – 12:10 PM
    Free APCO Institute Online Course Drawing
  • 12:00 PM – 12:30 PM
    Verizon Frontline Interoperability
  • 12:00 PM – 1:30 PM
    Past President and Life Member Luncheon (Invitation Only)
  • 12:30 PM – 12:45 PM
    New Products Zone: Presentation "HxGN Connect" Hexagon
  • 12:45 PM – 1:15 PM
    GIS Empowering the PSAP
  • 1:00 PM – 1:10 PM
    Free AFC Licensing Services Drawing
  • 1:00 PM – 2:00 PM
    APCO IntelliComm Live Demo
  • 1:00 PM – 2:00 PM
    Interview Skills: What to Say and Not to Say During an Interview
  • 1:30 PM – 1:45 PM
    New Products Zone: Presentation "Everbridge 911 Connect" Everbridge
  • 1:30 PM – 2:00 PM
    Additional Data: What, Why, and How?
  • 1:30 PM – 2:30 PM
    Back to the 9-1-1 Future: What Will the PSAP of 2030 Really Look Like
  • 1:30 PM – 2:30 PM
    Courtroom Testimony: An Introduction for 9-1-1 First Responders
  • 1:30 PM – 2:30 PM
    How should you define Public Safety Grade
  • 1:30 PM – 2:30 PM
    Implicit Bias: What You Don’t Know Can Hurt You
  • 1:30 PM – 2:30 PM
    Leveraging AI to Deliver Safer Outcomes
  • 1:30 PM – 2:30 PM
    Physical and Emotional Wellness in Dispatch
  • 1:30 PM – 2:30 PM
    QA/QI: Best Practices
  • 1:30 PM – 2:30 PM
    Security Vulnerabilities Within a PSAP
  • 1:30 PM – 2:30 PM
    The Internet of Things is Happening: How will it affect ECCs
  • 1:30 PM – 2:30 PM
    The Next Generation of Telematics Data in the 9-1-1 Workflow
  • 1:30 PM – 2:30 PM
    When The 9-1-1 Call Involves Someone You Know
  • 1:30 PM – 3:30 PM
    Washington State APCO/NENA Chapter Meeting
  • 2:00 PM – 2:10 PM
    Expo Quest Drawing
  • 2:00 PM – 2:30 PM
    Think Tank: What Does Your Resume Say About You?
  • 2:00 PM – 2:45 PM
    Dog Demo Presentation "Alamo Area Search and Rescue"
  • 2:15 PM – 2:45 PM
    TheAddresser for ArcGIS Enterprise: Collaborative GIS for NG 911
  • 3:00 PM – 3:10 PM
    Free APCO Institute Course/APCO Blanket Drawings
  • 3:00 PM – 3:30 PM
    The Future of Call Management
  • 3:00 PM – 4:00 PM
    Answer The Call To Be Your Best Self Each and Every Day
  • 3:00 PM – 4:00 PM
    APCO IntelliComm Live Demo
  • 3:00 PM – 4:00 PM
    BURNOUT'S KRYPTONITE. 3 Simple Tools to Beat Burnout (Before Burnout Beats You)
  • 3:00 PM – 4:00 PM
    FEMA’s IPAWS: Public Safety Alerts and Warnings
  • 3:00 PM – 4:00 PM
    Next Gen Evolutions: Non-Human Initialized Incidents
  • 3:00 PM – 4:00 PM
    Overcoming Leased Line Challenges: Integrating Analog Radios onto Modern Networks
  • 3:00 PM – 4:00 PM
    Public Safety Innovation: Connecting Responders in the Field Using ECC-Engaging Apps
  • 3:00 PM – 4:00 PM
    The Critical Role of Employee Satisfaction in Emergency Communications Center (ECC) Staffing
  • 3:00 PM – 4:00 PM
    The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
  • 3:00 PM – 4:00 PM
    The Road to Leadership Has Hills (and Bumps, Curves, and Road Blocks)
  • 3:00 PM – 4:00 PM
    What Does An Effective Cybersecurity Program Look Like?
  • 3:00 PM – 4:00 PM
    Zero Trust in Statewide P-25 LMR- Things to Consider
  • 4:15 PM – 5:15 PM
    Second General Business Session
  • 5:15 PM – 6:00 PM
    Second Vice President Reception
  • 7:00 PM – 10:00 PM
    APCO Block Party!