- Saturday, August 14, 2021
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting (Invitation Only)
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting (Invitation Only)
Location:Grand Hyatt, Lonestar C
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting Breakout Room
8:00 AM – 12:00 PM
APCO Chapter President to President Meeting Breakout Room (Invitation Only)
Location:Grand Hyatt, Bowie AB
12:00 PM – 2:00 PM
Committee Leadership Summit (Invitation Only)
12:00 PM – 2:00 PM
Committee Leadership Summit (Invitation Only)
Location:Grand Hyatt, Presidio ABC
1:00 PM – 5:00 PM
APCO Store
1:00 PM – 5:00 PM
APCO Store
Location:Henry B. Gonzalez Convention Center, Lobby
1:00 PM – 6:00 PM
Registration & Member Voting
1:00 PM – 6:00 PM
Registration & Member VotingLocation:Henry B. Gonzalez Convention Center, Lobby
2:00 PM – 3:00 PM
Committee Member & Chair Recognition: A Celebration of Your Service (Invitation Only)
2:00 PM – 3:00 PM
Committee Member & Chair Recognition: A Celebration of Your Service (Invitation Only)
Location:Grand Hyatt, Lonestar AB
3:00 PM – 4:00 PM
Cybersecurity Committee
3:00 PM – 4:00 PM
Cybersecurity Committee
Location:Grand Hyatt, Travis AB
3:00 PM – 4:00 PM
Member Chapter Services Committee
3:00 PM – 4:00 PM
Member Chapter Services Committee
Location:Grand Hyatt, Bowie AB
3:00 PM – 4:00 PM
Professional Development Events Committee
3:00 PM – 4:00 PM
Professional Development Events Committee
Location:Grand Hyatt, Travis CD
3:00 PM – 4:00 PM
Spectrum and Technology Committee
3:00 PM – 4:00 PM
Spectrum and Technology Committee
Location:Grand Hyatt, Crockett CD
3:00 PM – 5:00 PM
Agency Training Program Certification Committee Member Training
3:00 PM – 5:00 PM
Agency Training Program Certification Committee Member Training
Location:Grand Hyatt, Bonham D
3:00 PM – 5:00 PM
CEC Meeting & Host Committee Orientation
3:00 PM – 5:00 PM
CEC Meeting & Host Committee Orientation
Location:Grand Hyatt, Bonham B
4:00 PM – 5:00 PM
Awards Committee
4:00 PM – 5:00 PM
Awards Committee
Location:Grand Hyatt, Bowie AB
4:00 PM – 5:00 PM
Health and Wellness Committee
4:00 PM – 5:00 PM
Health and Wellness Committee
Location:Grand Hyatt, Travis AB
4:00 PM – 5:00 PM
Historical Committee
4:00 PM – 5:00 PM
Historical Committee
Location:Grand Hyatt, Crockett CD
5:00 PM – 6:00 PM
Florida Chapter Meeting
5:00 PM – 6:00 PM
Florida Chapter Meeting
Location:Grand Hyatt, Lonestar DE
5:30 PM – 7:30 PM
Young Professional Committee
5:30 PM – 7:30 PM
Young Professional Committee
Location:Grand Hyatt, Travis AB
- Sunday, August 15, 2021
7:30 AM – 5:00 PM
Registration & Member Voting
7:30 AM – 5:00 PM
Registration & Member VotingLocation:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 11:00 AM
Chapter Leaders Training
8:00 AM – 11:00 AM
Chapter Leaders Training
Location:Grand Hyatt, Lonestar DE
8:00 AM – 12:00 PM
AFC Adcom Meeting
8:00 AM – 12:00 PM
AFC Adcom Meeting
Location:Grand Hyatt, Travis CD
8:00 AM – 12:00 PM
APCO Editorial Committee Meeting
8:00 AM – 12:00 PM
APCO Editorial Committee Meeting
Location:Grand Hyatt, Bowie AB
8:00 AM – 1:00 PM
Institute Adcom Meeting
8:00 AM – 1:00 PM
Institute Adcom Meeting
Location:Grand Hyatt, Travis AB
8:00 AM – 4:00 PM
APCO Store
8:00 AM – 4:00 PM
APCO Store
Location:Henry B. Gonzalez Convention Center, Lobby
8:45 AM – 9:15 AM
Overcomer…Warriors wanted needed
8:45 AM – 9:15 AM
Think Tank: Overcomer…Warriors needed
Location:Henry B. Gonzalez Convention Center, Across from room 214C
Jeremy Hill ### 1341786###Main Presenter#########Main Presenter:
9:00 AM – 10:00 AM
22 Words
9:00 AM – 10:00 AM
22 WordsLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Matthew M. Grogan – Denise Amber Lee Foundation ### 1306717###Main Presenter###Public Safety Instructor###Denise Amber Lee Foundation###Main Presenter: – Denise Amber Lee Foundation
9:00 AM – 10:00 AM
Allowing Visual Content into the PSAP – The Challenge and Solution
9:00 AM – 10:00 AM
Allowing Visual Content into the PSAP – The Challenge and SolutionLocation:214DCutting Edge Developments
Jackson Neff – Motorola Solutions Inc. ### 1306662###Submitter Only###Sr Regional Marketing Manager###Motorola Solutions Inc.###Submitter Only: – Motorola Solutions Inc.
@@@ Roy Massie – Motorola Solutions ### 1395177###Presenter Only###Director Product Management###Motorola Solutions###Presenter Only: – Motorola Solutions
9:00 AM – 10:00 AM
Communications Morale Committee: Teamwork Makes the Dream Work
9:00 AM – 10:00 AM
Communications Morale Committee: Teamwork Makes the Dream WorkLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Erika Lakey – Osceola County Sheriff's Office ### 1306613###Main Presenter###Communications Training Coordinator###Osceola County Sheriff's Office###Main Presenter: – Osceola County Sheriff's Office
9:00 AM – 10:00 AM
Culture, Character & Accountability
9:00 AM – 10:00 AM
Culture, Character & AccountabilityLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Kimberly A. Miller – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Psychologist & Organizational Consultant###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
9:00 AM – 10:00 AM
FirstNet Central: Bringing Situational Awareness and Local Control into the ECC
9:00 AM – 10:00 AM
FirstNet Central: Bringing Situational Awareness and Local Control into the ECCLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Amy Haukeness – First Responder Network Authority ### 1306691###Main Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Randy Kerr – First Responder Network Authority ### 1379425###Co-Presenter###Situational Awareness Domain Lead###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Chris Kindelspire ### 1391750###Co-Presenter#########Co-Presenter:
@@@ Robert Turner ### 1394867###Co-Presenter###Director of Information Technology, Texas City, TX######Co-Presenter:
@@@ Adam Griffith ### 1394868###Co-Presenter#########Co-Presenter:
9:00 AM – 10:00 AM
Internet of Things and it's Effects on the Emergency Communication Center
9:00 AM – 10:00 AM
Internet of Things and it's Effects on the Emergency Communication CenterLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Charles M. Vitale, RPL, ENP, CPE – Rochester Emergency Communications Department ### 1306644###Main Presenter###Public Safety Dispatcher II###Rochester Emergency Communications Department###Main Presenter: – Rochester Emergency Communications Department
9:00 AM – 10:00 AM
LMR and LTE; Making Best Use of What FirstNet Provides Today and Preparing for What They Will Provide in the Future
9:00 AM – 10:00 AM
LMR and LTE; Making Best Use of What FirstNet Provides Today and Preparing for What They Will Provide in the FutureLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Neil J. Horden, BSEE, MBA – Horden Technology, LLC ### 1306672###Main Presenter###Chief Consultant###Horden Technology, LLC###Main Presenter: – Horden Technology, LLC
9:00 AM – 10:00 AM
When Policy Kills
9:00 AM – 10:00 AM
When Policy KillsLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Tony Harrison, ENP – PUBLIC SAFETY GROUP ### 1306614###Main Presenter###President###PUBLIC SAFETY GROUP###Main Presenter: – PUBLIC SAFETY GROUP
10:30 AM – 11:30 AM
ASAP to the ECC/PSAP: Technology that Bypasses the Call-taking Process for Alarms and Reduces 9-1-1 Processing Time
10:30 AM – 11:30 AM
ASAP to the ECC/PSAP: Technology that Bypasses the Call-taking Process for Alarms and Reduces 9-1-1 Processing TimeLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Bill Hobgood – City of Richmond ### 1344671###Submitter and Main Presenter###Technology Lead, Public Safety Team###City of Richmond###Submitter and Main Presenter: – City of Richmond
@@@ Adam Kaelin – Suffolk County NY ### 1378815###Co-Presenter######Suffolk County NY###Co-Presenter: – Suffolk County NY
@@@ Jay Hauhn – Hauhn & Associates LLC ### 1378816###Co-Presenter######Hauhn & Associates LLC###Co-Presenter: – Hauhn & Associates LLC
@@@ Robert Turner – CommSys, Inc. ### 1378817###Co-Presenter######CommSys, Inc.###Co-Presenter: – CommSys, Inc.
@@@ Chris Perry – Tempe Police Dept ### 1378818###Co-Presenter######Tempe Police Dept###Co-Presenter: – Tempe Police Dept
10:30 AM – 11:30 AM
Calming the Caller
10:30 AM – 11:30 AM
Calming the CallerLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Roger D. Martin – Missouri State Highway Patrol ### 1306615###Main Presenter###Chief Training Operator###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
10:30 AM – 11:30 AM
Communications Morale Committee: Teamwork Makes the Dream Work
10:30 AM – 11:30 AM
Communications Morale Committee: Teamwork Makes the Dream WorkLocation:Henry B. Gonzalez Convention Center, 221DWellness in the Emergency Communication Center - Repeat Session
Erika Lakey – Osceola County Sheriff's Office ### 1306613###Main Presenter###Communications Training Coordinator###Osceola County Sheriff's Office###Main Presenter: – Osceola County Sheriff's Office
10:30 AM – 11:30 AM
Elevate Your Response: Put Z-Axis to Work in Your Agency
10:30 AM – 11:30 AM
Elevate Your Response: Put Z-Axis to Work in Your AgencyLocation:214DCutting Edge Developments
Brooks Shannon ### 1433863###Main Presenter#########Main Presenter:
10:30 AM – 11:30 AM
Finding Calm in the Communications Center: Yoga and Mindfulness Tools for the Busy Telecommunicator
10:30 AM – 11:30 AM
Finding Calm in the Communications Center: Yoga and Mindfulness Tools for the Busy TelecommunicatorLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Kerry Lynch – New London Police Department ### 1306690###Main Presenter###Public Safety Dispatcher###New London Police Department###Main Presenter: – New London Police Department
10:30 AM – 11:30 AM
From the Cradle to the Save: Internet of Life-Saving Things
10:30 AM – 11:30 AM
From the Cradle to the Save: Internet of Life-Saving ThingsLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Jamison Peevyhouse, ENP – RapidSOS ### 1306647###Main Presenter###Director of Customer Success###RapidSOS###Main Presenter: – RapidSOS
@@@ Grace Yan – RapidSOS ### 1306618###Submitter Only###Marketing Associate###RapidSOS###Submitter Only: – RapidSOS
10:30 AM – 11:30 AM
Mentoring Tomorrows 9-1-1 Leaders
10:30 AM – 11:30 AM
Mentoring Tomorrows 9-1-1 LeadersLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Holly J. Williams, Communications Supervisor, RPL, CMCP – Orange County Emergency Communications ### 1306621###Main Presenter###Communications Supervisor, RPL, CMCP###Orange County Emergency Communications###Main Presenter: – Orange County Emergency Communications
@@@ Xiushka U. Gibson, CTO, CCS – Orange County E-911 Center ### 1306622###Presenter Only###Communications Training Officer###Orange County E-911 Center###Presenter Only: – Orange County E-911 Center
@@@ Jessica Lohr – Orange County Emergency Communications Center, Orange, VA ### 1327714###Co-Presenter###Communications Supervisor###Orange County Emergency Communications Center, Orange, VA###Co-Presenter: – Orange County Emergency Communications Center, Orange, VA
@@@ Peggy Helmick ### 1327715###Co-Presenter#########Co-Presenter:
10:30 AM – 11:30 AM
Nashville Christmas Bombing: Lessons Learned
10:30 AM – 11:30 AM
Nashville Christmas Bombing: Lessons LearnedLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Stephen P. Martini, ENP, RPL – Metro Nashville Department of Emergency Communications ### 1306569###Main Presenter###Director###Metro Nashville Department of Emergency Communications###Main Presenter: – Metro Nashville Department of Emergency Communications
10:30 AM – 11:30 AM
National Public Safety Telecommunications Council- The Impact of Public Safety Communications
10:30 AM – 11:30 AM
National Public Safety Telecommunications Council- The Impact of Public Safety CommunicationsLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Marilyn B. Ward – NPSTC ### 1306635###Main Presenter###Executive Director###NPSTC###Main Presenter: – NPSTC
@@@ Donald Root ### 1435773###Co-Presenter#########Co-Presenter:
@@@ Chris Kindelspire ### 1391750###Co-Presenter#########Co-Presenter:
@@@ Neil J. Horden, BSEE, MBA – Horden Technology, LLC ### 1306672###Co-Presenter###Chief Consultant###Horden Technology, LLC###Co-Presenter: – Horden Technology, LLC
10:30 AM – 11:30 AM
What Makes Public Safety Cybersecurity Unique?
10:30 AM – 11:30 AM
What Makes Public Safety Cybersecurity Unique?Location:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Corliss McCain, n/a – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306611###Submitter Only###External Affairs Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Submitter Only: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Dusty Rhoads – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306649###Main Presenter###Nationwide Governance Associate Director###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
11:30 AM – 12:30 PM
Nevada Chapter Meeting
11:30 AM – 12:30 PM
Nevada Chapter Meeting
Location:Grand Hyatt, Lonestar DE
12:00 PM – 2:30 PM
ECC Tour: Southwest Texas Regional Advisory Council
12:00 PM – 2:30 PM
ECC Tour: Southwest Texas Regional Advisory Council
Location:Henry B. Gonzalez Convention Center, Lobby
1:00 PM – 2:00 PM
Building a Stronger 9-1-1
1:00 PM – 2:00 PM
Building a Stronger 9-1-1Location:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Edie DeVilbiss – Shape Good Habits ### 1306657###Main Presenter###CEO###Shape Good Habits###Main Presenter: – Shape Good Habits
1:00 PM – 2:00 PM
Conquer Your Stress, Go From Worrier to Warrior
1:00 PM – 2:00 PM
Conquer Your Stress, Go From Worrier to WarriorLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Kathy L. Gruver ### 1306619###Main Presenter#########Main Presenter:
1:00 PM – 2:00 PM
Crisis in the Communication Center - Are YOU Prepared for the Impact?
1:00 PM – 2:00 PM
Crisis in the Communication Center - Are YOU Prepared for the Impact?Location:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Maureen A. Will, CPE – Newtown Emergency Communications Center ### 1306675###Main Presenter###Emergency Communications Director###Newtown Emergency Communications Center###Main Presenter: – Newtown Emergency Communications Center
@@@ Rick Erickson – The Woodlands Fire Department ### 1306676###Co-Presenter###Emergency Communications Manager###The Woodlands Fire Department###Co-Presenter: – The Woodlands Fire Department
@@@ Bob Little – Columbus Division of Police ### 1307076###Co-Presenter######Columbus Division of Police###Co-Presenter: – Columbus Division of Police
@@@ Jennifer Arnold – Flower Mound Police Department ### 1307077###Co-Presenter######Flower Mound Police Department###Co-Presenter: – Flower Mound Police Department
1:00 PM – 2:00 PM
Dispatching During Social Unrest
1:00 PM – 2:00 PM
Dispatching During Social UnrestLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Doug E. Showalter – SHOWALTER & COMPANY, INC ### 1306627###Main Presenter###CEO / National Instructor###SHOWALTER & COMPANY, INC###Main Presenter: – SHOWALTER & COMPANY, INC
1:00 PM – 2:00 PM
New Project 25 (P25) Products and Services for APCO 2021
1:00 PM – 2:00 PM
New Project 25 (P25) Products and Services for APCO 2021Location:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Stephen A. Nichols – Project 25 Technology Interest Group (PTIG) ### 1306628###Main Presenter###Executive Director###Project 25 Technology Interest Group (PTIG)###Main Presenter: – Project 25 Technology Interest Group (PTIG)
@@@ Cheryl S. Giggetts, PMP – CTA Consultants LLC ### 1306616###Co-Presenter###Principal Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
@@@ Dominick Arcuri – Televate ### 1307048###Co-Presenter######Televate###Co-Presenter: – Televate
@@@ Neil J. Horden, BSEE, MBA – Horden Technology, LLC ### 1306672###Co-Presenter###Chief Consultant###Horden Technology, LLC###Co-Presenter: – Horden Technology, LLC
1:00 PM – 2:00 PM
Next Generation Emergency Services : Achieving the Vision
1:00 PM – 2:00 PM
Next Generation Emergency Services: Achieving the VisionLocation:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Fabricio Velez – Fabricio Jose Velez Gordon ### 1306637###Main Presenter###Global Enterprise Strategic Presales Lead###Fabricio Jose Velez Gordon###Main Presenter: – Fabricio Jose Velez Gordon
1:00 PM – 2:00 PM
Pathways to Leadership: APCO's Registered Public Safety Leadership Program
1:00 PM – 2:00 PM
Pathways to Leadership: APCO's Registered Public Safety Leadership ProgramLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Timothy Scanlon – APCO International ### 1306652###Co-Presenter###Curriculum Developer###APCO International###Co-Presenter: – APCO International
@@@ Jack Vincent – APCO ### 1306653###Main Presenter###Education and Training Manager###APCO###Main Presenter: – APCO
1:00 PM – 2:00 PM
Protecting Our Nation’s Emergency Communications System from a Cyber Attack
1:00 PM – 2:00 PM
Protecting Our Nation’s Emergency Communications System from a Cyber AttackLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Corliss McCain, n/a – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306611###Submitter Only###External Affairs Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Submitter Only: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Joshua Black – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306654###Main Presenter###Information Security Manager###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Mark Buchholz – Communications Division, Salem Police Department ### 1307061###Co-Presenter######Communications Division, Salem Police Department###Co-Presenter: – Communications Division, Salem Police Department
@@@ Tyrell Morris – Orleans Parish Communications District ### 1307062###Co-Presenter######Orleans Parish Communications District###Co-Presenter: – Orleans Parish Communications District
@@@ D. Jeremy DeMar, MA, CPE, ENP – Mountain Valley Emergency Communications ### 1307063###Co-Presenter######Mountain Valley Emergency Communications###Co-Presenter: – Mountain Valley Emergency Communications
1:00 PM – 2:00 PM
Real-Time Text Now and The Future!
1:00 PM – 2:00 PM
Real-Time Text Now and The Future!Location:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Toni D. Dunne, ENP – Motorola Solutions ### 1306667###Main Presenter###NGCS Customer Success Manager###Motorola Solutions###Main Presenter: – Motorola Solutions
@@@ Christy Williams – North Central Texas Emergency Communications District (NCT9-1-1) ### 1341773###Co-Presenter###Director###North Central Texas Emergency Communications District (NCT9-1-1)###Co-Presenter: – North Central Texas Emergency Communications District (NCT9-1-1)
1:00 PM – 2:00 PM
The Power of Integration: Public Safety Apps into CADs and ECC Dashboards
1:00 PM – 2:00 PM
The Power of Integration: Public Safety Apps into CADs and ECC DashboardsLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Amy Haukeness – First Responder Network Authority ### 1306691###Main Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Karla Jurrens ### 1389424###Co-Presenter#########Co-Presenter:
@@@ Bob Finney ### 1390204###Co-Presenter#########Co-Presenter:
@@@ Chris Kindelspire ### 1391750###Co-Presenter#########Co-Presenter:
1:00 PM – 2:00 PM
Western Regional Consortium
1:00 PM – 2:00 PM
Western Regional Consortium
Location:Grand Hyatt, Lonestar DE
2:00 PM – 3:00 PM
ProCHRT Committee
2:00 PM – 3:00 PM
ProCHRT Committee
Location:Grand Hyatt, Bonham B
2:30 PM – 3:30 PM
Basic NG9-1-1 For a Not So Basic Job
2:30 PM – 3:30 PM
Basic NG9-1-1 For a Not So Basic JobLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Sara Weston, PMP, ENP – 911der Women ### 1306640###Main Presenter###Founder###911der Women###Main Presenter: – 911der Women
@@@ Caleb Branch, ENP – INdigital ### 1306641###Co-Presenter###Market Manager###INdigital###Co-Presenter: – INdigital
2:30 PM – 3:30 PM
Creating Change in Dispatch: Motivational Interviewing for 9-1-1 Leaders
2:30 PM – 3:30 PM
Creating Change in Dispatch: Motivational Interviewing for 9-1-1 LeadersLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Stephen J. Johnson, M.A., EMT, EMS-I – Stratford Public Safety Communications ### 1306709###Main Presenter###Public Safety Dispatch Supervisor###Stratford Public Safety Communications###Main Presenter: – Stratford Public Safety Communications
2:30 PM – 3:30 PM
FirstNet Product Evolution
2:30 PM – 3:30 PM
FirstNet Product EvolutionLocation:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Scott Agnew – FirstNet Program at AT&T ### 1306711###Main Presenter###AVP Product Marketing###FirstNet Program at AT&T###Main Presenter: – FirstNet Program at AT&T
2:30 PM – 3:30 PM
How Your ESInet Helps Secure Your PSAP
2:30 PM – 3:30 PM
How Your ESInet Helps Secure Your PSAPLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Sam Bard – Motorola Solutions ### 1306663###Main Presenter###Director Product Management###Motorola Solutions###Main Presenter: – Motorola Solutions
2:30 PM – 3:30 PM
Increasing Your Bounceability: Ways to Build Resilience Every Day
2:30 PM – 3:30 PM
Increasing Your Bounceability: Ways to Build Resilience Every DayLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Kimberly A. Miller – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Psychologist & Organizational Consultant###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
2:30 PM – 3:30 PM
North Carolina Chapter Meeting
2:30 PM – 3:30 PM
North Carolina Chapter Meeting
Location:Grand Hyatt, Lonestar DE
2:30 PM – 3:30 PM
One DAS, Two DAS, Red DAS, Blue DAS: In-Building Antenna Systems; Public Safety Grade or Not?
2:30 PM – 3:30 PM
One DAS, Two DAS, Red DAS, Blue DAS: In-Building Antenna Systems; Public Safety Grade or Not?Location:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Neil J. Horden, BSEE, MBA – Horden Technology, LLC ### 1306672###Main Presenter###Chief Consultant###Horden Technology, LLC###Main Presenter: – Horden Technology, LLC
@@@ Scott Wiggins – Federal Engineering ### 1417717###Co-Presenter###Senior Vice President###Federal Engineering###Co-Presenter: – Federal Engineering
2:30 PM – 3:30 PM
Super Sleuthing in Dispatch
2:30 PM – 3:30 PM
Super Sleuthing in DispatchLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Zachary Dykes – Missouri State Highway Patrol ### 1306629###Main Presenter###Communications Operator III###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
2:30 PM – 3:30 PM
The Future of FirstNet belongs to Public Safety
2:30 PM – 3:30 PM
The Future of FirstNet Belongs to Public SafetyLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Tracy McElvaney ### 1389578###Co-Presenter###Principal Architect, FirstNet Mission Critical Services – AT&T######Co-Presenter:
@@@ Jared VandenHeuvel ### 1389580###Co-Presenter###Program Coordinator – Public Safety Solutions, Texas Department of Public Safety######Co-Presenter:
@@@ Lesia Dickson ### 1389581###Main Presenter#########Main Presenter:
2:30 PM – 3:30 PM
The Safety of Your 911 and Emergency Operations Center During Protests, Civil Unrest, and Riots
2:30 PM – 3:30 PM
The Safety of Your 9-1-1 and Emergency Operations Center During Protests, Civil Unrest, and RiotsLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Edward J. Meiman, III, A.A.S. – Louisville Metro Emergency Services ### 1306698###Main Presenter###Executive Director###Louisville Metro Emergency Services###Main Presenter: – Louisville Metro Emergency Services
@@@ Angela Downes – Louisville Metro Department of Emergency Services ### 1307088###Co-Presenter######Louisville Metro Department of Emergency Services###Co-Presenter: – Louisville Metro Department of Emergency Services
2:30 PM – 3:30 PM
When Policy Kills
2:30 PM – 3:30 PM
When Policy KillsLocation:Henry B. Gonzalez Convention Center, 221DCommunications Center Management - Repeat Session
Tony Harrison, ENP – PUBLIC SAFETY GROUP ### 1306614###Main Presenter###President###PUBLIC SAFETY GROUP###Main Presenter: – PUBLIC SAFETY GROUP
3:00 PM – 4:00 PM
Chapter Resources Meeting
3:00 PM – 4:00 PM
Chapter Resources Meeting
Location:Grand Hyatt, Crockett CD
4:00 PM – 5:00 PM
First General Business Session
4:00 PM – 5:00 PM
First General Business Session
Location:Henry B. Gonzalez Convention Center, Lila Cockrell Theatre
5:15 PM – 6:15 PM
Corporate Partner and Conference Sponsor Reception (Invitation Only)
5:15 PM – 6:15 PM
Corporate Partner and Conference Sponsor Reception (Invitation Only)
Location:Grand Hyatt, Bowie ABC
5:30 PM – 7:00 PM
New Attendee Reception (ticket required)
5:30 PM – 7:00 PM
New Attendee Reception (ticket required)
Location:Grand Hyatt, Lonestar ABC
6:30 PM – 7:30 PM
International Welcome Reception (Invitation Only)
6:30 PM – 7:30 PM
International Welcome Reception (Invitation Only)Location:Grand Hyatt, Bonham E
- Monday, August 16, 2021
7:00 AM – 4:30 PM
Registration & Member Voting
7:00 AM – 4:30 PM
Registration & Member VotingLocation:Henry B. Gonzalez Convention Center, Lobby
7:30 AM – 8:15 AM
PSAP Award Winner Breakfast (Invitation Only)
7:30 AM – 8:15 AM
PSAP Award Winner Breakfast (Invitation Only)
Location:Henry B. Gonzalez Convention Center, 301
8:00 AM – 4:00 PM
APCO Store
8:00 AM – 4:00 PM
APCO Store
Location:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)Location:Henry B. Gonzalez Convention Center, 225CD
8:30 AM – 10:00 AM
Opening General Session & Keynote Address
8:30 AM – 10:00 AM
Opening General Session & Keynote AddressLocation:Henry B. Gonzalez Convention Center, Stars at Night Ballroom
William McRaven ### 1317972###Main Presenter#########Main Presenter:
10:00 AM – 11:00 AM
Photo Op with Keynote Admiral McRaven
10:00 AM – 11:00 AM
Photo Op with Keynote Admiral McRaven
Location:EH #1136
10:00 AM – 5:00 PM
Exhibit Hall Open
10:00 AM – 5:00 PM
Exhibit Hall Grand Opening
Location:Exhibit Hall
10:30 AM – 11:00 AM
Exploring FirstNet Push-to-Talk with the FirstNet Authority
10:30 AM – 11:00 AM
Exploring FirstNet Push-to-Talk with the FirstNet AuthorityLocation:EH #242Presentation Theater
Amy Haukeness – First Responder Network Authority ### 1306691###Main Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Kim Coleman – First Responder Network Authority ### 1306704###Co-Presenter###Sr. Public Safety Advisor###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Randy Kerr – First Responder Network Authority ### 1379425###Co-Presenter###Situational Awareness Domain Lead###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
10:30 AM – 11:30 AM
The Path You Were Destined For
10:30 AM – 11:30 AM
The Path You Were Destined ForLocation:EH #1917Career Advancement Center
Rhonda Braudis – Marshall County Communications Center ### 1416693###Main Presenter###911 Communications Director###Marshall County Communications Center###Main Presenter: – Marshall County Communications Center
10:30 AM – 5:00 PM
Blood Drive
10:30 AM – 5:00 PM
Blood Drive
Location:Expo #242
10:45 AM – 11:30 AM
Dog Demo Presentation "Emergency Services Facility Dogs"
10:45 AM – 11:30 AM
Dog Demo Presentation "Emergency Services Facility Dogs"
Location:EH #218
11:00 AM – 12:00 PM
IntelliComm Live Demo
11:00 AM – 12:00 PM
APCO IntelliComm Live Demo
Location:EH #1136
11:00 AM – 12:00 PM
Tennessee APCO Chapter Executive Board Meeting
11:00 AM – 12:00 PM
Tennessee APCO Chapter Executive Board Meeting
Location:Grand Hyatt, Lonestar DE
11:15 AM – 11:45 AM
Using z-Axis to Keep Track of Your Most Critical Assets - FIRSTNET Built by AT&T (Presentation Theater)
11:15 AM – 11:45 AM
Using z-Axis to Keep Track of Your Most Critical AssetsLocation:EH #242Presentation Theater
Stephen Devine – FirstNet Program at AT&T ### 1316274###Main Presenter###Director, Strategy & Policy - FirstNet Program at AT&T###FirstNet Program at AT&T###Main Presenter: – FirstNet Program at AT&T
@@@ Scott Agnew – FirstNet Program at AT&T ### 1306711###Co-Presenter###AVP Product Marketing###FirstNet Program at AT&T###Co-Presenter: – FirstNet Program at AT&T
11:30 AM – 11:45 AM
New Products Zone: Presentation "Resident Connection" Everbridge
11:30 AM – 11:45 AM
New Products Zone: Presentation "Resident Connection" Everbridge
Location:EH #1627
11:30 AM – 1:30 PM
Lunch in the Exhibit Hall (lunch credits)
11:30 AM – 1:30 PM
Lunch in the Exhibit Hall (lunch credits)
Location:Exhibit Hall
11:45 AM – 12:45 PM
The Story in My Head
11:45 AM – 12:45 PM
The Story in My Head Location:EH #1917Career Advancement Center
Robbie F. McCormick, BAS, MSE, CPE – Tarrant County 911 District ### 1306626###Main Presenter###Training and Development Coordinator###Tarrant County 911 District###Main Presenter: – Tarrant County 911 District
12:00 PM – 12:10 PM
Free APCO Institute Online Course Drawing
12:00 PM – 12:10 PM
Free APCO Institute Online Course Drawing
Location:EH #1136
12:00 PM – 12:30 PM
Improving E911 with an Alliance
12:00 PM – 12:30 PM
Improving E911 with an AllianceLocation:EH #242Presentation Theater
James Potter – L3Harris Technologies ### 1301121###Main Presenter###Sr Manager, Strategic Partnerships###L3Harris Technologies###Main Presenter: – L3Harris Technologies
12:00 PM – 2:00 PM
AFC Advisor Luncheon (Invitation Only)
12:00 PM – 2:00 PM
AFC Advisor Luncheon (Invitation Only) Location:Grand Hyatt, Ruth's Chris Steakhouse
12:30 PM – 12:45 PM
New Products Zone: Presentation "HxGN Connect" Hexagon
12:30 PM – 12:45 PM
New Products Zone: Presentation "HxGN Connect" Hexagon
Location:EH #1627
12:30 PM – 1:15 PM
Dog Demo Presentation "Alamo Area Search and Rescue"
12:30 PM – 1:15 PM
Dog Demo Presentation "Alamo Area Search and Rescue"
Location:EH #218
12:45 PM – 1:15 PM
Advocacy Priorities for APCO International (APCO Intl)
12:45 PM – 1:15 PM
Advocacy Priorities for APCO InternationalLocation:EH #242Presentation Theater
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
1:00 PM – 1:45 PM
Georgia Chapter Meeting
1:00 PM – 1:45 PM
Georgia Chapter Meeting
Location:Grand Hyatt, Lonestar DE
1:00 PM – 2:00 PM
From Peace Out to Peace Within; Is it time to leave the ECC?
1:00 PM – 2:00 PM
From Peace Out to Peace Within; Is it time to leave the ECC?Location:EH #1917Career Advancement Center
Tracy Eldridge – On Scene First ### 1285729###Main Presenter###Owner | Host | Trainer | Consultant###On Scene First###Main Presenter: – On Scene First
1:30 PM – 1:45 PM
New Products Zone: Presentation "Everbridge 911 Connect" Everbridge
1:30 PM – 1:45 PM
New Products Zone: Presentation "Everbridge 911 Connect" Everbridge
Location:EH #1627
1:30 PM – 2:00 PM
The Benefits of an End-To-End Public Safety Technology Ecosystem
1:30 PM – 2:00 PM
The Benefits of an End-To-End Public Safety Technology EcosystemLocation:EH #242Presentation Theater
Col. James Wolfinbarger (Ret.) – Motorola Solutions ### 1308005###Main Presenter###Director Intelligence-Led Public Safety Solutions###Motorola Solutions###Main Presenter: – Motorola Solutions
2:00 PM – 2:10 PM
Expo Quest Drawing
2:00 PM – 2:10 PM
Expo Quest Drawing
Location:EH #1136
2:00 PM – 2:30 PM
Think Tank: Discover the Leader in You
2:00 PM – 2:30 PM
Think Tank: Discover the Leader in You
Location:Henry B. Gonzalez Convention Center, Across from room 214C
Timothy Scanlon – APCO International ### 1306652###Main Presenter###Curriculum Developer###APCO International###Main Presenter: – APCO International
@@@ Steve Edwards ### 1341789###Co-Presenter#########Co-Presenter:
2:00 PM – 2:45 PM
Dog Demo Presentation "San Marcos Police Department K-9 Unit"
2:00 PM – 2:45 PM
Dog Demo Presentation "San Marcos Police Department K-9 Unit"
Location:EH #218
2:00 PM – 3:00 PM
Active Learning
2:00 PM – 3:00 PM
Active LearningLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Roger D. Martin – Missouri State Highway Patrol ### 1306615###Main Presenter###Chief Training Operator###Missouri State Highway Patrol###Main Presenter: – Missouri State Highway Patrol
2:00 PM – 3:00 PM
Advancing Location Intelligence: Unlocking the Life-Saving Potential of Indoor Mapping
2:00 PM – 3:00 PM
Advancing Location Intelligence: Unlocking the Life-Saving Potential of Indoor MappingLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Karin Marquez, ENP, CMCP – RapidSOS ### 1306648###Main Presenter###Senior Director of Public Safety###RapidSOS###Main Presenter: – RapidSOS
@@@ Grace Yan – RapidSOS ### 1306618###Submitter Only###Marketing Associate###RapidSOS###Submitter Only: – RapidSOS
@@@ John Brosowsky – GeoComm ### 1307060###Co-Presenter###Vice President of Innovation###GeoComm###Co-Presenter: – GeoComm
2:00 PM – 3:00 PM
APCO IntelliComm Live Demo
2:00 PM – 3:00 PM
APCO IntelliComm Live Demo
Location:EH #1136
2:00 PM – 3:00 PM
Building Resiliency with FirstNet: Alternate ECC Operations
2:00 PM – 3:00 PM
Building Resiliency with FirstNet: Alternate ECC OperationsLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Randy Kerr – First Responder Network Authority ### 1379425###Main Presenter###Situational Awareness Domain Lead###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Andrew Knapp ### 1389576###Co-Presenter###Executive Director of the Hamilton County 911 Emergency Communications District, Cincinnati, OH######Co-Presenter:
@@@ Bob Finney ### 1390204###Co-Presenter#########Co-Presenter:
2:00 PM – 3:00 PM
Health and Wellness for a Communications Center
2:00 PM – 3:00 PM
Health and Wellness for a Communications CenterLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Anessa Westmoreland – Covington-Newton County 911 ### 1306677###Main Presenter######Covington-Newton County 911###Main Presenter: – Covington-Newton County 911
@@@ Megan Etheridge – Georgia Public Safety Training Center ### 1307072###Co-Presenter######Georgia Public Safety Training Center###Co-Presenter: – Georgia Public Safety Training Center
@@@ Donna Walters – Bountiful Police Department ### 1307074###Co-Presenter######Bountiful Police Department###Co-Presenter: – Bountiful Police Department
2:00 PM – 3:00 PM
Illinois Chapter Meeting
2:00 PM – 3:00 PM
Illinois Chapter Meeting
Location:Grand Hyatt, Lonestar DE
2:00 PM – 3:00 PM
Launch Your Own Peer Support Program
2:00 PM – 3:00 PM
Launch Your Own Peer Support ProgramLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Melissa A. Alterio, MS, CPE, RPL – Cobb County Emergency Communications ### 1302443###Main Presenter###Director###Cobb County Emergency Communications###Main Presenter: – Cobb County Emergency Communications
@@@ Brodie Hinckley – Maine DPS, Emergency Communications ### 1307066###Co-Presenter######Maine DPS, Emergency Communications###Co-Presenter: – Maine DPS, Emergency Communications
@@@ Rebecca Green – Murfreesboro Police and Fire Communications ### 1307068###Co-Presenter######Murfreesboro Police and Fire Communications###Co-Presenter: – Murfreesboro Police and Fire Communications
@@@ Tracey Ollerman – Southeast Communications Richland, WA ### 1307069###Co-Presenter######Southeast Communications Richland, WA###Co-Presenter: – Southeast Communications Richland, WA
2:00 PM – 3:00 PM
Legislative and Regulatory Issues Impacting APCO Members
2:00 PM – 3:00 PM
Legislative and Regulatory Issues Impacting APCO MembersLocation:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Mark Reddish – Association of Public-Safety Communications Officials (APCO) International ### 1306681###Main Presenter###Senior Counsel and Manager of Government Relations###Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Cheryl L. Konarski, CPE, RPL, CMCP – Joplin Emergency Communication Center ### 1306633###Co-Presenter###Public Safety Communications Manager###Joplin Emergency Communication Center###Co-Presenter: – Joplin Emergency Communication Center
@@@ Maureen A. Will, CPE – Newtown Emergency Communications Center ### 1306675###Co-Presenter###Emergency Communications Director###Newtown Emergency Communications Center###Co-Presenter: – Newtown Emergency Communications Center
@@@ Domonique Curry – Chief of Staff, Orleans Parish Communications District ### 1398031###Co-Presenter######Chief of Staff, Orleans Parish Communications District###Co-Presenter: – Chief of Staff, Orleans Parish Communications District
@@@ Ken Murphy – Lieutenant/Director, Emergency Communications Division, Austin Police Department ### 1398032###Co-Presenter######Lieutenant/Director, Emergency Communications Division, Austin Police Department###Co-Presenter: – Lieutenant/Director, Emergency Communications Division, Austin Police Department
2:00 PM – 3:00 PM
Nashville Christmas Bombing: Lessons Learned
2:00 PM – 3:00 PM
Nashville Christmas Bombing: Lessons LearnedLocation:Henry B. Gonzalez Convention Center, 221DEmergency Preparedness, Response & Situational Awareness - Repeat Session
Stephen P. Martini, ENP, RPL – Metro Nashville Department of Emergency Communications ### 1306569###Main Presenter###Director###Metro Nashville Department of Emergency Communications###Main Presenter: – Metro Nashville Department of Emergency Communications
2:00 PM – 3:00 PM
Using Data Visualization Platforms to Make Informed Decisions
2:00 PM – 3:00 PM
Using Data Visualization Platforms to Make Informed DecisionsLocation:303Emergency Preparedness, Response & Situational Awareness
Jacqueline Horsley – Harris Corporation ### 1306678###Submitter Only###Sr. Tradeshows & Events Manager###Harris Corporation###Submitter Only: – Harris Corporation
@@@ Jason Burt – L3Harris ### 1394967###Presenter Only###Public Safety Market Manager###L3Harris###Presenter Only: – L3Harris
2:00 PM – 3:00 PM
When The 9-1-1 Call Involves Someone You Know
2:00 PM – 3:00 PM
When The 9-1-1 Call Involves Someone You KnowLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Brian E. LaMonica, RPL – Southampton Village Police Department ### 1306625###Main Presenter###Public Safety Dispatcher###Southampton Village Police Department###Main Presenter: – Southampton Village Police Department
@@@ B. Fred Cummings – Carver County Sheriff's Office ### 1307041###Co-Presenter######Carver County Sheriff's Office###Co-Presenter: – Carver County Sheriff's Office
@@@ Jonathan Goldman – Lakes Region Mutual Fire Aid ### 1307042###Co-Presenter######Lakes Region Mutual Fire Aid###Co-Presenter: – Lakes Region Mutual Fire Aid
2:00 PM – 3:00 PM
Why is the Cloud More Secure?
2:00 PM – 3:00 PM
Why is the Cloud More Secure?Location:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Jackson Neff – Motorola Solutions Inc. ### 1306662###Submitter Only###Sr Regional Marketing Manager###Motorola Solutions Inc.###Submitter Only: – Motorola Solutions Inc.
@@@ G. Scott Tomlin – Motorola Solutions ### 1306716###Main Presenter###Sr Director Software Engineering###Motorola Solutions###Main Presenter: – Motorola Solutions
2:00 PM – 3:00 PM
Zero Trust in Statewide P-25 LMR- Things to Consider
2:00 PM – 3:00 PM
Zero Trust in Statewide P-25 LMR- Things to ConsiderLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Chris Letterman – Alaska Land Mobile Radio ### 1306702###Main Presenter###Operations Manager###Alaska Land Mobile Radio###Main Presenter: – Alaska Land Mobile Radio
2:15 PM – 2:45 PM
Communications in an Emergency
2:15 PM – 2:45 PM
Communications in an EmergencyLocation:EH #242Presentation Theater
Craig Martinez (Ret.) ### 1327536###Main Presenter#########Main Presenter:
2:15 PM – 3:15 PM
Check Yourself, Before You Wreck Yourself: Strategies for Emotional Success
2:15 PM – 3:15 PM
Check Yourself, Before You Wreck Yourself: Strategies for Emotional SuccessLocation:EH #1917Career Advancement Center
Tracy Eldridge – On Scene First ### 1285729###Main Presenter###Owner | Host | Trainer | Consultant###On Scene First###Main Presenter: – On Scene First
3:00 PM – 3:10 PM
Free AFC Licensing Services Drawing
3:00 PM – 3:10 PM
Free AFC Licensing Services Drawing
Location:EH #1136
3:00 PM – 3:30 PM
Empower Your ECC for Advanced Location Intelligence
3:00 PM – 3:30 PM
Empower Your ECC for Advanced Location IntelligenceLocation:EH #242Presentation Theater
Erik Loberg – GeoComm ### 1311678###Main Presenter###Vice President of Public Safety Applications###GeoComm###Main Presenter: – GeoComm
@@@ John Brosowsky – GeoComm ### 1307060###Co-Presenter###Vice President of Innovation###GeoComm###Co-Presenter: – GeoComm
3:30 PM – 4:30 PM
AI-Friend or Foe of Public Safety?
3:30 PM – 4:30 PM
AI-Friend or Foe of Public Safety?Location:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Jack Williams – Hexagon Safety & Infrastructure ### 1306697###Main Presenter###Strategic Product Manager###Hexagon Safety & Infrastructure###Main Presenter: – Hexagon Safety & Infrastructure
3:30 PM – 4:30 PM
APCO Agency Training Program Certification: It Starts with a Standard
3:30 PM – 4:30 PM
APCO Agency Training Program Certification: It Starts with a StandardLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Crystal N. Lawrence, RPL – APCO International ### 1306706###Main Presenter###CC9S Manager###APCO International###Main Presenter: – APCO International
@@@ John Halaychik, III, ED-Q, EMT-B – Tompkins County Department of Emergency Response ### 1307091###Co-Presenter######Tompkins County Department of Emergency Response###Co-Presenter: – Tompkins County Department of Emergency Response
@@@ Sheryl Stephenson ### 1369947###Co-Presenter###Operations Manager######Co-Presenter:
3:30 PM – 4:30 PM
Bad Apple Syndrome: Harnessing the Power of Infectious Behavior in Your ECC
3:30 PM – 4:30 PM
Bad Apple Syndrome: Harnessing the Power of Infectious Behavior in Your ECCLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Matthew M. Grogan – Denise Amber Lee Foundation ### 1306717###Main Presenter###Public Safety Instructor###Denise Amber Lee Foundation###Main Presenter: – Denise Amber Lee Foundation
@@@ Joshua Fonseca – Denise Amber Lee Foundation ### 1307098###Co-Presenter######Denise Amber Lee Foundation###Co-Presenter: – Denise Amber Lee Foundation
3:30 PM – 4:30 PM
Basic NG9-1-1 For a Not So Basic Job
3:30 PM – 4:30 PM
Basic NG9-1-1 For a Not So Basic JobLocation:Henry B. Gonzalez Convention Center, 221DNG9-1-1 and Emerging Technologies - Repeat Session
Sara Weston, PMP, ENP – 911der Women ### 1306640###Main Presenter###Founder###911der Women###Main Presenter: – 911der Women
@@@ Caleb Branch, ENP – INdigital ### 1306641###Co-Presenter###Market Manager###INdigital###Co-Presenter: – INdigital
3:30 PM – 4:30 PM
Call Taking to Intelligence Gathering
3:30 PM – 4:30 PM
Call Taking to Intelligence GatheringLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Cheryl L. Konarski, CPE, RPL, CMCP – Joplin Emergency Communication Center ### 1306633###Main Presenter###Public Safety Communications Manager###Joplin Emergency Communication Center###Main Presenter: – Joplin Emergency Communication Center
3:30 PM – 4:30 PM
Cultivating a Culture of Leaders
3:30 PM – 4:30 PM
Cultivating a Culture of LeadersLocation:EH #1917Career Advancement Center
Stephen P. Martini, ENP, RPL – Metro Nashville Department of Emergency Communications ### 1306569###Main Presenter###Director###Metro Nashville Department of Emergency Communications###Main Presenter: – Metro Nashville Department of Emergency Communications
3:30 PM – 4:30 PM
Digital Paging Over Public Television
3:30 PM – 4:30 PM
Digital Paging Over Public TelevisionLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Charles M. Laird, n/a – NC Department of Information Technology - FirstTech ### 1306714###Main Presenter###Program Specialist###NC Department of Information Technology - FirstTech###Main Presenter: – NC Department of Information Technology - FirstTech
@@@ Fred Engel, n/a – UNC-TV ### 1306715###Co-Presenter###Chief Technology Officer###UNC-TV###Co-Presenter: – UNC-TV
3:30 PM – 4:30 PM
FirstNet Enabled Overwatch: How ECC’s are Using Broadband Data to Keep Their Responders Safer
3:30 PM – 4:30 PM
FirstNet Enabled Overwatch: How ECC’s are Using Broadband Data to Keep Their Responders SaferLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Kristi Wilde ### 1306700###Main Presenter#########Main Presenter:
@@@ Jared VandenHeuvel ### 1389580###Co-Presenter###Program Coordinator – Public Safety Solutions, Texas Department of Public Safety######Co-Presenter:
@@@ Michelle Potts ### 1390205###Co-Presenter#########Co-Presenter:
3:30 PM – 4:30 PM
Non-Traditional Roundtable: 10 + 1 year anniversary (2020) Plus1
3:30 PM – 4:30 PM
Non-Traditional Roundtable: 10 + 1 Year Anniversary Location:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Elizabeth M. Phillips – KU Public Safety Office ### 1306630###Main Presenter###Assistant Director###KU Public Safety Office###Main Presenter: – KU Public Safety Office
3:30 PM – 4:30 PM
People Driven Leadership: How to Prioritize What Matters Most
3:30 PM – 4:30 PM
People Driven Leadership: How to Prioritize What Matters MostLocation:217Leadership Development
Adam Timm ### 1428924###Main Presenter###Head of Change Management at RapidDeploy######Main Presenter:
3:30 PM – 4:30 PM
Remote ECC Operations- A Real World Deployment
3:30 PM – 4:30 PM
Remote ECC Operations- A Real World DeploymentLocation:214DCutting Edge Developments
Jay English ### 1433865###Main Presenter#########Main Presenter:
3:30 PM – 4:30 PM
Threat Awareness: How to Detect an Incident Before it Takes Your ECC Down
3:30 PM – 4:30 PM
Threat Awareness: How to Detect an Incident Before it Takes Your ECC DownLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Sean Scott – SecuLore Solutions, LLC ### 1393272###Main Presenter###CEO & CTO###SecuLore Solutions, LLC###Main Presenter: – SecuLore Solutions, LLC
3:45 PM – 4:15 PM
Moving Beyond Voice: Entering the New Paradigm of Emergency Response
3:45 PM – 4:15 PM
Moving Beyond Voice: Entering the New Paradigm of Emergency ResponseLocation:EH #242Presentation Theater
Karin Marquez, ENP, CMCP – RapidSOS ### 1306648###Main Presenter###Senior Director of Public Safety###RapidSOS###Main Presenter: – RapidSOS
@@@ Jamison Peevyhouse, ENP – RapidSOS ### 1306647###Co-Presenter###Director of Customer Success###RapidSOS###Co-Presenter: – RapidSOS
4:00 PM – 4:10 PM
Free APCO Institute Online Course
4:00 PM – 4:10 PM
Free APCO Institute Online Course
Location:EH #1136
4:00 PM – 5:00 PM
APCO IntelliComm Live Demo
4:00 PM – 5:00 PM
APCO IntelliComm Live Demo
Location:Expo #1366
4:00 PM – 5:30 PM
ECC Tour: Southwest Texas Regional Advisory Council
4:00 PM – 5:30 PM
ECC Tour: Southwest Texas Regional Advisory Council
Location:Henry B. Gonzalez Convention Center, Lobby
4:30 PM – 5:00 PM
The Future of Location Data for Public Safety
4:30 PM – 5:00 PM
The Future of Location Data for Public Safety Location:EH #242Presentation Theater
Nitin Gupta – One Hundred Feet, Inc. ### 1319962###Main Presenter###CEO/Founder###One Hundred Feet, Inc.###Main Presenter: – One Hundred Feet, Inc.
5:00 PM – 6:00 PM
Atlantic Chapter Meeting
5:00 PM – 6:00 PM
Atlantic Chapter Meeting
Location:Grand Hyatt, Lonestar DE
5:30 PM – 7:00 PM
Young Professional Mixer (Invitation Only)
5:30 PM – 7:00 PM
Young Professional Mixer (Invitation Only)
Location:Grand Hyatt, Bar Rojo
- Tuesday, August 17, 2021
7:00 AM – 4:30 PM
Registration & Member Voting (until 2:00 p.m. CT)
7:00 AM – 4:30 PM
Registration & Member Voting (until 2:00 p.m. CT) Location:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 10:00 AM
Distinguished Achievers Breakfast (ticket required)
8:00 AM – 10:00 AM
Distinguished Achievers Breakfast (ticket required)Location:Henry B. Gonzalez Convention Center, Stars at Night Ballroom
Robyn Benincasa ### 1317975###Main Presenter#########Main Presenter:
8:00 AM – 12:00 PM
APCO Store
8:00 AM – 12:00 PM
APCO Store
Location:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 5:00 PM
AFC Lab (Local Advisors Only)Location:Henry B. Gonzalez Convention Center, 225CD
10:00 AM – 11:00 AM
Oklahoma Chapter Meeting
10:00 AM – 11:00 AM
Oklahoma Chapter Meeting
Location:Grand Hyatt, Lonestar DE
10:00 AM – 11:00 AM
Photo Op with Keynote Robyn Benincasa
10:00 AM – 11:00 AM
Photo Op with Keynote Robyn Benincasa
Location:EH #1136
10:00 AM – 4:00 PM
Blood Drive
10:00 AM – 4:00 PM
Blood Drive
Location:Henry B. Gonzalez Convention Center, EH #1955
10:00 AM – 4:00 PM
Exhibit Hall Open
10:00 AM – 4:00 PM
Exhibit Hall Open
Location:Exhibit Hall
10:15 AM – 3:30 PM
Large PSAP Directors Roundtable (Invitation Only)
10:15 AM – 3:30 PM
Large PSAP Directors Roundtable (Invitation Only)
Location:Grand Hyatt, Lonestar AB
10:30 AM – 11:00 AM
TBA - Hexagon
10:30 AM – 11:00 AM
See and Act on Shared Real-time Data to Solve Today’s IssuesLocation:EH #242Presentation Theater
Mike Baker – Hexagon ### 1389089###Main Presenter###Business Development, Innovation Products###Hexagon###Main Presenter: – Hexagon
10:30 AM – 11:30 AM
APCO IntelliComm Live Demo
10:30 AM – 11:30 AM
APCO IntelliComm Live Demo
Location:EH #1136
10:30 AM – 11:30 AM
Professional Development: Why Do You Need It?
10:30 AM – 11:30 AM
Professional Development: Why Do You Need It?Location:EH #1917Career Advancement Center
Rhonda Braudis – Marshall County Communications Center ### 1416693###Main Presenter###911 Communications Director###Marshall County Communications Center###Main Presenter: – Marshall County Communications Center
10:45 AM – 11:30 AM
Dog Demo Presentation "Emergency Services Facility Dogs"
10:45 AM – 11:30 AM
Dog Demo Presentation "Emergency Services Facility Dogs"
Location:EH #218
11:15 AM – 11:45 AM
The Command Post, a New Way to Communicate at Emergency Scenes
11:15 AM – 11:45 AM
The Command Post, a New Way to Communicate at Emergency Scenes Location:EH #242Presentation Theater
Frederick Scalera – FirstNet Program at AT&T ### 1316276###Main Presenter###Director, Strategy & Policy - FirstNet Program at AT&T###FirstNet Program at AT&T###Main Presenter: – FirstNet Program at AT&T
@@@ Stephen Devine – FirstNet Program at AT&T ### 1316274###Co-Presenter###Director, Strategy & Policy - FirstNet Program at AT&T###FirstNet Program at AT&T###Co-Presenter: – FirstNet Program at AT&T
11:30 AM – 11:45 AM
New Products Zone: Presentation "Resident Connection" Everbridge
11:30 AM – 11:45 AM
New Products Zone: Presentation "Resident Connection" Everbridge
Location:EH #1627
11:30 AM – 12:30 PM
APCO IntelliComm Live Demo
11:30 AM – 12:30 PM
APCO IntelliComm Live Demo
Location:EH #1136
11:30 AM – 1:30 PM
Lunch in the Exhibit Hall (lunch credits)
11:30 AM – 1:30 PM
Lunch in the Exhibit Hall (lunch credits)
Location:Exhibit Hall
11:45 AM – 12:45 PM
Basic Principles for Successful Growth and Leadership
11:45 AM – 12:45 PM
Basic Principles for Successful Growth and LeadershipLocation:EH #1917Career Advancement Center
Melissa A. Alterio, MS, CPE, RPL – Cobb County Emergency Communications ### 1302443###Main Presenter###Director###Cobb County Emergency Communications###Main Presenter: – Cobb County Emergency Communications
12:00 PM – 12:10 PM
Free APCO Institute Online Course Drawing
12:00 PM – 12:10 PM
Free APCO Institute Online Course Drawing
Location:EH #1136
12:00 PM – 12:30 PM
Verizon Frontline Interoperability
12:00 PM – 12:30 PM
Verizon Frontline Interoperability Location:EH #242Presentation Theater
Nicholas Nilan – Verizon ### 1435740###Main Presenter###Director for Federal Civilian Accounts###Verizon###Main Presenter: – Verizon
@@@ Cory Davis – Verizon ### 1435742###Co-Presenter###Director for Verizon Response and Public Safety Operations###Verizon###Co-Presenter: – Verizon
12:00 PM – 1:30 PM
Past President and Life Member Luncheon (Invitation Only)
12:00 PM – 1:30 PM
Past Presidents and Life Members Luncheon (Invitation Only)
Location:Grand Hyatt, Ruth's Chris Steakhouse
12:30 PM – 12:45 PM
New Products Zone: Presentation "HxGN Connect" Hexagon
12:30 PM – 12:45 PM
New Products Zone: Presentation "HxGN Connect" Hexagon
Location:EH #1627
12:45 PM – 1:15 PM
GIS Empowering the PSAP
12:45 PM – 1:15 PM
GIS Empowering the PSAP Location:EH #242Presentation Theater
Mike King – ESRI ### 1310917###Main Presenter###Director of Emergency Communications and Fraud###ESRI###Main Presenter: – ESRI
1:00 PM – 1:10 PM
Free AFC Licensing Services Drawing
1:00 PM – 1:10 PM
Free AFC Licensing Services Drawing
Location:EH #1136
1:00 PM – 2:00 PM
APCO IntelliComm Live Demo
1:00 PM – 2:00 PM
APCO IntelliComm Live Demo
Location:EH #1136
1:00 PM – 2:00 PM
Interview Skills: What to Say and Not to Say During an Interview
1:00 PM – 2:00 PM
Interview Skills: What to Say and Not to Say During an InterviewLocation:EH #1917Career Advancement Center
Joell Kight, RPL,ENP, CPE – Fauquier County ### 1306585###Main Presenter###Communications Manager###Fauquier County###Main Presenter: – Fauquier County
1:30 PM – 1:45 PM
New Products Zone: Presentation "Everbridge 911 Connect" Everbridge
1:30 PM – 1:45 PM
New Products Zone: Presentation "Everbridge 911 Connect" Everbridge
Location:EH #1627
1:30 PM – 2:00 PM
Additional Data: What, Why, and How?
1:30 PM – 2:00 PM
Additional Data: What, Why, and How?Location:EH #242Presentation Theater
Jamison Peevyhouse, ENP – RapidSOS ### 1306647###Main Presenter###Director of Customer Success###RapidSOS###Main Presenter: – RapidSOS
@@@ Karin Marquez, ENP, CMCP – RapidSOS ### 1306648###Co-Presenter###Senior Director of Public Safety###RapidSOS###Co-Presenter: – RapidSOS
1:30 PM – 2:30 PM
Back to the 9-1-1 Future: What Will the PSAP of 2030 Really Look Like
1:30 PM – 2:30 PM
Back to the 9-1-1 Future: What Will the PSAP of 2030 Really Look LikeLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Chris Carver, MPA, ENP, CPSL – Hexagon ### 1306688###Main Presenter###Director of Public Safety Sales###Hexagon###Main Presenter: – Hexagon
@@@ Cody Post – RED Center (Regional Emergency Dispatch) ### 1307079###Co-Presenter######RED Center (Regional Emergency Dispatch)###Co-Presenter: – RED Center (Regional Emergency Dispatch)
@@@ Buck Mims – National Public Safety Group ### 1307085###Co-Presenter######National Public Safety Group###Co-Presenter: – National Public Safety Group
1:30 PM – 2:30 PM
Courtroom Testimony: An Introduction for 9-1-1 First Responders
1:30 PM – 2:30 PM
Courtroom Testimony: An Introduction for 9-1-1 First RespondersLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Robbie F. McCormick, BAS, MSE, CPE – Tarrant County 911 District ### 1306626###Main Presenter###Training and Development Coordinator###Tarrant County 911 District###Main Presenter: – Tarrant County 911 District
1:30 PM – 2:30 PM
How should you define Public Safety Grade
1:30 PM – 2:30 PM
How Should You Define Public Safety Grade?Location:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Cheryl S. Giggetts, PMP – CTA Consultants LLC ### 1306616###Main Presenter###Principal Consultant###CTA Consultants LLC###Main Presenter: – CTA Consultants LLC
@@@ Curtis Johnson – CTA Consultants LLC ### 1306632###Co-Presenter###Senior Consultant###CTA Consultants LLC###Co-Presenter: – CTA Consultants LLC
1:30 PM – 2:30 PM
Implicit Bias: What You Don’t Know Can Hurt You
1:30 PM – 2:30 PM
Implicit Bias: What You Don’t Know Can Hurt YouLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Kimberly A. Miller – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Psychologist & Organizational Consultant###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
1:30 PM – 2:30 PM
Leveraging AI to Deliver Safer Outcomes
1:30 PM – 2:30 PM
Leveraging AI to Deliver Safer OutcomesLocation:303Emergency Preparedness, Response & Situational Awareness
Rebecca Dungey – Intrado ### 1394248###Submitter Only###Director, Events & Programs###Intrado###Submitter Only: – Intrado
@@@ Alex Hamlin ### 1433876###Main Presenter#########Main Presenter:
1:30 PM – 2:30 PM
Physical and Emotional Wellness in Dispatch
1:30 PM – 2:30 PM
Physical and Emotional Wellness in DispatchLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Jodi Slate – Denver 911 Communications Center ### 1306687###Main Presenter###Operations Supervisor###Denver 911 Communications Center###Main Presenter: – Denver 911 Communications Center
1:30 PM – 2:30 PM
QA/QI: Best Practices
1:30 PM – 2:30 PM
QA/QI: Best PracticesLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Maureen R. Dieckmann – Moetivations ### 1306669###Main Presenter###CEO###Moetivations###Main Presenter: – Moetivations
1:30 PM – 2:30 PM
Security Vulnerabilities Within a PSAP
1:30 PM – 2:30 PM
Security Vulnerabilities Within a PSAPLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Christine Giglio – Bedford Communications ### 1306689###Main Presenter###CAD Administrator###Bedford Communications###Main Presenter: – Bedford Communications
1:30 PM – 2:30 PM
The Internet of Things is Happening: How will it affect ECCs
1:30 PM – 2:30 PM
The Internet of Things is Happening: How Will It Affect ECCsLocation:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Bill Schrier – FirstNet Authority ### 1306703###Main Presenter######FirstNet Authority###Main Presenter: – FirstNet Authority
@@@ David Wild ### 1389577###Co-Presenter###Co-Director, Crisis Technologies Lab, Indiana University######Co-Presenter:
@@@ Brian Nelson ### 1389423###Co-Presenter#########Co-Presenter:
@@@ Jeff Pedro ### 1390206###Co-Presenter#########Co-Presenter:
1:30 PM – 2:30 PM
The Next Generation of Telematics Data in the 9-1-1 Workflow
1:30 PM – 2:30 PM
The Next Generation of Telematics Data in the 9-1-1 WorkflowLocation:214DCutting Edge Developments
Cathy Bishop ### 1428923###Main Presenter###Sr. Manager, Global Emergency Services at GM/OnStar######Main Presenter:
@@@ Adam Timm ### 1428924###Co-Presenter###Head of Change Management at RapidDeploy######Co-Presenter:
1:30 PM – 2:30 PM
When The 9-1-1 Call Involves Someone You Know
1:30 PM – 2:30 PM
When The 9-1-1 Call Involves Someone You KnowLocation:Henry B. Gonzalez Convention Center, 221DFrontline Telecommunicator - Repeat Session
Brian E. LaMonica, RPL – Southampton Village Police Department ### 1306625###Main Presenter###Public Safety Dispatcher###Southampton Village Police Department###Main Presenter: – Southampton Village Police Department
@@@ B. Fred Cummings – Carver County Sheriff's Office ### 1307041###Co-Presenter######Carver County Sheriff's Office###Co-Presenter: – Carver County Sheriff's Office
@@@ Jonathan Goldman – Lakes Region Mutual Fire Aid ### 1307042###Co-Presenter######Lakes Region Mutual Fire Aid###Co-Presenter: – Lakes Region Mutual Fire Aid
1:30 PM – 3:30 PM
Washington State APCO/NENA Chapter Meeting
1:30 PM – 3:30 PM
Washington State APCO/NENA Chapter Meeting
Location:Grand Hyatt, Lonestar DE
2:00 PM – 2:10 PM
Expo Quest Drawing
2:00 PM – 2:10 PM
Expo Quest Drawing
Location:EH #1136
2:00 PM – 2:30 PM
Think Tank: What Does Your Resume Say About You?
2:00 PM – 2:30 PM
Think Tank: What Does Your Resume Say About You?
Location:Henry B. Gonzalez Convention Center, Across from room 214C
Tiffany McCarty ### 1341791###Main Presenter#########Main Presenter:
2:00 PM – 2:45 PM
Dog Demo Presentation "Alamo Area Search and Rescue"
2:00 PM – 2:45 PM
Dog Demo Presentation "Alamo Area Search and Rescue"
Location:EH #218
2:15 PM – 2:45 PM
TheAddresser for ArcGIS Enterprise: Collaborative GIS for NG 911
2:15 PM – 2:45 PM
TheAddresser for ArcGIS Enterprise: Collaborative GIS for NG 911Location:EH #242Presentation Theater
Mike King – ESRI ### 1310917###Main Presenter###Director of Emergency Communications and Fraud###ESRI###Main Presenter: – ESRI
@@@ Chris Harvey – BCS ### 1316355###Co-Presenter###Product Manager###BCS###Co-Presenter: – BCS
3:00 PM – 3:10 PM
Free APCO Institute Course/APCO Blanket Drawings
3:00 PM – 3:10 PM
Free APCO Institute Course/APCO Blanket Drawings
Location:EH #1136
3:00 PM – 3:30 PM
The Future of Call Management
3:00 PM – 3:30 PM
The Future of Call ManagementLocation:EH #242Presentation Theater
Amir Elichai – Carbyne ### 1374746###Main Presenter###Founder and CEO###Carbyne###Main Presenter: – Carbyne
3:00 PM – 4:00 PM
Answer The Call To Be Your Best Self Each and Every Day
3:00 PM – 4:00 PM
Answer The Call To Be Your Best Self Each and Every DayLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Jill Plush – Kyle Plush Answer The Call Foundation ### 1306638###Main Presenter######Kyle Plush Answer The Call Foundation###Main Presenter: – Kyle Plush Answer The Call Foundation
3:00 PM – 4:00 PM
APCO IntelliComm Live Demo
3:00 PM – 4:00 PM
APCO IntelliComm Live Demo
Location:EH #1136
3:00 PM – 4:00 PM
BURNOUT'S KRYPTONITE. 3 Simple Tools to Beat Burnout (Before Burnout Beats You)
3:00 PM – 4:00 PM
BURNOUT'S KRYPTONITE. 3 Simple Tools to Beat Burnout (Before Burnout Beats You)Location:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Ana-Christina Hicks – Tools Of Hope ### 1306668###Main Presenter###Founder, Tools of Hope###Tools Of Hope###Main Presenter: – Tools Of Hope
3:00 PM – 4:00 PM
FEMA’s IPAWS: Public Safety Alerts and Warnings
3:00 PM – 4:00 PM
FEMA’s IPAWS: Public Safety Alerts and WarningsLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Erin Smith – FEMA IPAWS ### 1306642###Submitter Only###Public Relations Specialist | IPAWS###FEMA IPAWS###Submitter Only: – FEMA IPAWS
@@@ Wade Witmer – FEMA/IPAWS ### 1306713###Main Presenter###Deputy Director, IPAWS Division###FEMA/IPAWS###Main Presenter: – FEMA/IPAWS
3:00 PM – 4:00 PM
Next Gen Evolutions: Non-Human Initialized Incidents
3:00 PM – 4:00 PM
Next Gen Evolutions: Non-Human Initialized IncidentsLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Jamison Peevyhouse – RapidSOS ### 1306722###Main Presenter###Director of Public Safety###RapidSOS###Main Presenter: – RapidSOS
@@@ Grace Yan – RapidSOS ### 1306618###Submitter Only###Marketing Associate###RapidSOS###Submitter Only: – RapidSOS
@@@ Monica Million – NENA / RapidSOS ### 1307059###Co-Presenter######NENA / RapidSOS###Co-Presenter: – NENA / RapidSOS
3:00 PM – 4:00 PM
Overcoming Leased Line Challenges: Integrating Analog Radios onto Modern Networks
3:00 PM – 4:00 PM
Overcoming Leased Line Challenges: Integrating Analog Radios onto Modern NetworksLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Nick Lee – TC Communications, Inc. ### 1306724###Main Presenter###Senior Sales Engineer###TC Communications, Inc.###Main Presenter: – TC Communications, Inc.
3:00 PM – 4:00 PM
Public Safety Innovation: Connecting Responders in the Field Using ECC-Engaging Apps
3:00 PM – 4:00 PM
“Public Safety Innovations: Connecting Responders in the Field Using Drones and Mapping Applications” Location:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Travis Hull – FirstNet Authority ### 1307089###Main Presenter######FirstNet Authority###Main Presenter: – FirstNet Authority
@@@ Thomas Randall ### 1389583###Co-Presenter#########Co-Presenter:
@@@ Adam Johnson – Austin-Travis County EMS ### 1390207###Co-Presenter######Austin-Travis County EMS###Co-Presenter: – Austin-Travis County EMS
@@@ Aric Jimenez – Special Projects Manager, San Antonio, TX Fusion Center ### 1390208###Co-Presenter######Special Projects Manager, San Antonio, TX Fusion Center###Co-Presenter: – Special Projects Manager, San Antonio, TX Fusion Center
@@@ Ben Lawrence ### 1398687###Co-Presenter###Technology Transfer Manager, State of Colorado Center of Excellence for Advanced Technology Aerial Firefighting######Co-Presenter:
3:00 PM – 4:00 PM
The Critical Role of Employee Satisfaction in Emergency Communications Center (ECC) Staffing
3:00 PM – 4:00 PM
The Critical Role of Employee Satisfaction in Emergency Communications Center (ECC) StaffingLocation:302Communications Center Management
Crystal N. Lawrence, RPL – APCO International ### 1306706###Submitter and Main Presenter###CC9S Manager###APCO International###Submitter and Main Presenter: – APCO International
3:00 PM – 4:00 PM
The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
3:00 PM – 4:00 PM
The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving TechnologyLocation:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Eddie Reyes ### 1398611###Co-Presenter###Director, Prince William County (VA) Department of Public Safety Communications######Co-Presenter:
@@@ Kimberly Burdick ### 1398612###Co-Presenter###Communications Director, Chouteau County (MT) Sheriff's Office######Co-Presenter:
@@@ Joell Kight, RPL,ENP, CPE – Fauquier County ### 1306585###Co-Presenter###Communications Manager###Fauquier County###Co-Presenter: – Fauquier County
3:00 PM – 4:00 PM
The Road to Leadership Has Hills (and Bumps, Curves, and Road Blocks)
3:00 PM – 4:00 PM
The Road to Leadership Has Hills (and Bumps, Curves, and Road Blocks)Location:Henry B. Gonzalez Convention Center, 217Leadership Development
Melissa A. Alterio, MS, CPE, RPL – Cobb County Emergency Communications ### 1302443###Main Presenter###Director###Cobb County Emergency Communications###Main Presenter: – Cobb County Emergency Communications
@@@ D. Jeremy DeMar, MA, CPE, ENP – Mountain Valley Emergency Communications ### 1307063###Co-Presenter######Mountain Valley Emergency Communications###Co-Presenter: – Mountain Valley Emergency Communications
@@@ Anne Camaro, MPA, ENP – Cambridge Emergency Communications ### 1307065###Co-Presenter######Cambridge Emergency Communications###Co-Presenter: – Cambridge Emergency Communications
3:00 PM – 4:00 PM
What Does An Effective Cybersecurity Program Look Like?
3:00 PM – 4:00 PM
What Does An Effective Cybersecurity Program Look Like?Location:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Paul Hill – Motorola Solutions ### 1306671###Main Presenter###Sr Consultant Product Planning###Motorola Solutions###Main Presenter: – Motorola Solutions
@@@ Jackson Neff – Motorola Solutions Inc. ### 1306662###Submitter Only###Sr Regional Marketing Manager###Motorola Solutions Inc.###Submitter Only: – Motorola Solutions Inc.
3:00 PM – 4:00 PM
Zero Trust in Statewide P-25 LMR- Things to Consider
3:00 PM – 4:00 PM
Zero Trust in Statewide P-25 LMR- Things to ConsiderLocation:Henry B. Gonzalez Convention Center, 221DRadio and Wireless Communications Technologies - Repeat Session
Chris Letterman – Alaska Land Mobile Radio ### 1306702###Main Presenter###Operations Manager###Alaska Land Mobile Radio###Main Presenter: – Alaska Land Mobile Radio
4:15 PM – 5:15 PM
Second General Business Session
4:15 PM – 5:15 PM
Second General Business Session
Location:Henry B. Gonzalez Convention Center, Lila Cockrell Theatre
5:15 PM – 6:00 PM
Second Vice President Reception
5:15 PM – 6:00 PM
Second Vice President Reception
Location:Henry B. Gonzalez Convention Center, El Puente Cafe
7:00 PM – 10:00 PM
APCO Block Party!
7:00 PM – 10:00 PM
APCO Block Party!Location:SeaWorld San Antonio
- Wednesday, August 18, 2021
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
7:30 AM – 9:30 AM
Chapter Officers and CCAM Breakfast
Location:Grand Hyatt, Lonestar AB
7:30 AM – 9:30 AM
Radio Club of America Breakfast
7:30 AM – 9:30 AM
Radio Club of America Member Focus Group
Location:Grand Hyatt, Travis CD
7:30 AM – 11:30 AM
Institute Adjunct Breakfast
7:30 AM – 11:30 AM
Institute Adjunct Breakfast
Location:Grand Hyatt, Lonestar C
8:00 AM – 9:30 AM
Registration
8:00 AM – 9:30 AM
RegistrationLocation:Henry B. Gonzalez Convention Center, Lobby
8:00 AM – 12:00 PM
AFC Lab (Local Advisors Only)
8:00 AM – 12:00 PM
AFC Lab (Local Advisors Only)Location:Henry B. Gonzalez Convention Center, 225CD
8:15 AM – 8:45 AM
Think Tank: APCO Scholarship Program
8:15 AM – 8:45 AM
Think Tank: APCO Scholarship Program
Location:Henry B. Gonzalez Convention Center, Across from room 214C
Holly N. Downs, APCO EMD & PST Instructor, APCO CTOI certified, FBI Certified Instructor and Utah POST Certified Instructor. – Salt Lake Valley Emergency Communications Center ### 1306719###Main Presenter###911 Training Coordinator###Salt Lake Valley Emergency Communications Center###Main Presenter: – Salt Lake Valley Emergency Communications Center
8:30 AM – 9:30 AM
Building & Strengthening Your Team
8:30 AM – 9:30 AM
Building & Strengthening Your TeamLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Christina Brown, RPL – Shawnee Police Department ### 1306636###Main Presenter###911 Manager###Shawnee Police Department###Main Presenter: – Shawnee Police Department
8:30 AM – 9:30 AM
El Paso Intelligence Center Capabilities: All Threats, All Crimes - 24/7/365 Support to all Law Enforcement
8:30 AM – 9:30 AM
El Paso Intelligence Center Capabilities: All Threats, All Crimes - 24/7/365 Support to all Law EnforcementLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Scott Giovannelli ### 1401587###Main Presenter###Unit Chief El Paso Intelligence Center (EPIC)######Main Presenter:
8:30 AM – 9:30 AM
From the Console to the Cabana; Retirement Planning 101
8:30 AM – 9:30 AM
From the Console to the Cabana; Retirement Planning 101Location:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Christopher R. Martin, RPL – Brockport Village Court ### 1306661###Main Presenter###Village Justice###Brockport Village Court###Main Presenter: – Brockport Village Court
8:30 AM – 9:30 AM
Get the Best–Leave the Rest: Techniques for Selecting Public Safety Technology
8:30 AM – 9:30 AM
Get the Best–Leave the Rest: Techniques for Selecting Public Safety TechnologyLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Laurie A. Rodriguez – Gwinnett County Government ### 1306699###Main Presenter###IT Manager - Business Strategic Services###Gwinnett County Government###Main Presenter: – Gwinnett County Government
8:30 AM – 9:30 AM
How Converged LMR/LTE Will Shape the Future of Mission Critical Users
8:30 AM – 9:30 AM
How Converged LMR/LTE Will Shape the Future of Mission Critical UsersLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Jacqueline Horsley – Harris Corporation ### 1306678###Submitter Only###Sr. Tradeshows & Events Manager###Harris Corporation###Submitter Only: – Harris Corporation
@@@ Don Griffis – L3Harris ### 1306679###Main Presenter###Principal Product Manager###L3Harris###Main Presenter: – L3Harris
8:30 AM – 9:30 AM
How they’re getting in; a hacker’s view of PSAPs and IT systems, and what we can do to make it harder for them to get in.
8:30 AM – 9:30 AM
How They’re Getting In; A Hacker’s View of PSAPs, IT Systems, and What We Can Do To Make It Harder for Them to Get InLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Dan Zeiler, CISSP, CGEIT, CISA, CISM, CRISC, CCFP, CHFI, CEH – Motorola Solutions ### 1306666###Main Presenter###Director of 9-1-1 Cybersecurity###Motorola Solutions###Main Presenter: – Motorola Solutions
8:30 AM – 9:30 AM
Implicit Bias: What You Don’t Know Can Hurt You
8:30 AM – 9:30 AM
Implicit Bias: What You Don’t Know Can Hurt YouLocation:Henry B. Gonzalez Convention Center, 221DLeadership Development - Repeat Session
Kimberly A. Miller – Kimberly A. Miller & Associates, LLC ### 1306725###Main Presenter###Psychologist & Organizational Consultant###Kimberly A. Miller & Associates, LLC###Main Presenter: – Kimberly A. Miller & Associates, LLC
8:30 AM – 9:30 AM
Public Safety Next Generation 9-1-1 Coalition Roundtable
8:30 AM – 9:30 AM
Public Safety Next Generation 9-1-1 Coalition RoundtableLocation:214DCutting Edge Developments
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Chris Moore ### 1394229###Co-Presenter###Principal, Brooks Bawden Moore LLC######Co-Presenter:
@@@ Laura Cooper ### 1394230###Co-Presenter###Executive Director, Major Cities Chiefs Association######Co-Presenter:
@@@ Jonathan Thompson ### 1394231###Co-Presenter###Executive Director and CEO, National Sheriffs' Association######Co-Presenter:
8:30 AM – 9:30 AM
The Seven Deadly Sins - Critical Threats for Communication Centers
8:30 AM – 9:30 AM
The Seven Deadly Sins - Critical Threats for Communication CentersLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
8:30 AM – 9:30 AM
Voice of the Future
8:30 AM – 9:30 AM
Voice of the Future Location:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Kim Coleman – First Responder Network Authority ### 1306704###Co-Presenter###Sr. Public Safety Advisor###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Brian Nelson ### 1389423###Co-Presenter#########Co-Presenter:
@@@ Karla Jurrens ### 1389424###Co-Presenter#########Co-Presenter:
@@@ Amy Haukeness – First Responder Network Authority ### 1306691###Main Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Main Presenter: – First Responder Network Authority
@@@ Jon Allen – Integrated Public Safety Commission ### 1398692###Co-Presenter######Integrated Public Safety Commission###Co-Presenter: – Integrated Public Safety Commission
8:30 AM – 9:30 AM
Why is it so hard? Perspective on Tough Topics in Your Center
8:30 AM – 9:30 AM
Why Is It So Hard? Perspective on Tough Topics in Your CenterLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Sara Weston, PMP, ENP – 911der Women ### 1306640###Main Presenter###Founder###911der Women###Main Presenter: – 911der Women
@@@ Halcyon Frank – Saunders County 911 ### 1306708###Co-Presenter###Communications Specialist###Saunders County 911###Co-Presenter: – Saunders County 911
9:00 AM – 2:00 PM
APCO IntelliComm Workshop
9:00 AM – 2:00 PM
APCO IntelliComm Workshop
Location:Henry B. Gonzalez Convention Center, 213B
9:30 AM – 11:00 AM
Chapter Officer Workshop
9:30 AM – 11:00 AM
Chapter Officer Workshop
Location:Grand Hyatt, Lonestar DE
9:30 AM – 3:30 PM
CAC Meeting and Lunch
9:30 AM – 3:30 PM
CAC Meeting and Lunch
Location:Grand Hyatt, Travis AB
10:00 AM – 11:00 AM
Answer The Call To Be Your Best Self Each and Every Day
10:00 AM – 11:00 AM
Answer The Call To Be Your Best Self Each and Every DayLocation:Henry B. Gonzalez Convention Center, 221DFrontline Telecommunicator - Repeat Session
Jill Plush – Kyle Plush Answer The Call Foundation ### 1306638###Main Presenter######Kyle Plush Answer The Call Foundation###Main Presenter: – Kyle Plush Answer The Call Foundation
10:00 AM – 11:00 AM
Building a Better Fish Tank: Building Better Public Safety Organizations in this Crazy, Crazy Time
10:00 AM – 11:00 AM
Building a Better Fish Tank: Building Better Public Safety Organizations in this Crazy, Crazy TimeLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Chris Carver, MPA, ENP, CPSL – Hexagon ### 1306688###Main Presenter###Director of Public Safety Sales###Hexagon###Main Presenter: – Hexagon
@@@ Cody Post – RED Center (Regional Emergency Dispatch) ### 1307079###Co-Presenter######RED Center (Regional Emergency Dispatch)###Co-Presenter: – RED Center (Regional Emergency Dispatch)
10:00 AM – 11:00 AM
Closing the Data Gap: Reinventing OHCA Emergency Response
10:00 AM – 11:00 AM
Closing the Data Gap: Reinventing OHCA Emergency ResponseLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Grace Yan – RapidSOS ### 1306618###Submitter Only###Marketing Associate###RapidSOS###Submitter Only: – RapidSOS
@@@ Sameer Jafri – Avive Solutions ### 1306723###Main Presenter###Co-Founder & President###Avive Solutions###Main Presenter: – Avive Solutions
@@@ Jamison Peevyhouse, ENP – RapidSOS ### 1306647###Co-Presenter###Director of Customer Success###RapidSOS###Co-Presenter: – RapidSOS
10:00 AM – 11:00 AM
How the Coronavirus Pandemic Forever Changed the Future of 9-1-1
10:00 AM – 11:00 AM
How the Coronavirus Pandemic Forever Changed the Future of 9-1-1Location:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Corliss McCain, n/a – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306611###Submitter Only###External Affairs Advisor###Cybersecurity and Infrastructure Security Agency (CISA)###Submitter Only: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Dusty Rhoads – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306649###Main Presenter###Nationwide Governance Associate Director###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
10:00 AM – 11:00 AM
Leading into the Future
10:00 AM – 11:00 AM
Leading into the FutureLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
DOUG E. SHOWALTER, 30 years with California Highway Patrol / 15 years National Trainer – SHOWALTER & COMPANY, INC ### 1376019###Submitter and Main Presenter###CEO / National Instructor###SHOWALTER & COMPANY, INC###Submitter and Main Presenter: – SHOWALTER & COMPANY, INC
10:00 AM – 11:00 AM
Prepare Your Backpack: Emotional Survival for the 9-1-1 Professional
10:00 AM – 11:00 AM
Prepare Your Backpack: Emotional Survival for the 9-1-1 ProfessionalLocation:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Stephen J. Johnson, M.A., EMT, EMS-I – Stratford Public Safety Communications ### 1306709###Main Presenter###Public Safety Dispatch Supervisor###Stratford Public Safety Communications###Main Presenter: – Stratford Public Safety Communications
10:00 AM – 11:00 AM
Ransomware and Technical Assistance
10:00 AM – 11:00 AM
Ransomware and Technical AssistanceLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Richard Tenney – Cybersecurity and Infrastructure Security Agency (CISA) ### 1306655###Main Presenter###Deputy Associate Director (Acting)###Cybersecurity and Infrastructure Security Agency (CISA)###Main Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ David Stern – Cybersecurity and Infrastructure Security Agency (CISA) ### 1307037###Co-Presenter######Cybersecurity and Infrastructure Security Agency (CISA)###Co-Presenter: – Cybersecurity and Infrastructure Security Agency (CISA)
@@@ Daniel Hankins ### 1310898###Co-Presenter###State Cybersecurity Coordinator######Co-Presenter:
10:00 AM – 11:00 AM
Taking Interoperability Beyond Voice Communications
10:00 AM – 11:00 AM
Taking Interoperability Beyond Voice CommunicationsLocation:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Mariano Aguirre – Motorola Solutions ### 1306673###Co-Presenter###Sr Product Management Consultant###Motorola Solutions###Co-Presenter: – Motorola Solutions
@@@ Jackson Neff – Motorola Solutions Inc. ### 1306662###Main Presenter###Sr Regional Marketing Manager###Motorola Solutions Inc.###Main Presenter: – Motorola Solutions Inc.
10:00 AM – 11:00 AM
The 911 Grant Program, Advancing NG 911
10:00 AM – 11:00 AM
The 9-1-1 Grant Program: Advancing NG9-1-1Location:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Yuki Miyamoto – NTIA, Office of Public Safety Communications ### 1327904###Main Presenter###Federal Program Officer###NTIA, Office of Public Safety Communications###Main Presenter: – NTIA, Office of Public Safety Communications
@@@ Kelli Merriweather – Texas Commission on State Emergency Communications ### 1385303###Co-Presenter###Executive Director###Texas Commission on State Emergency Communications###Co-Presenter: – Texas Commission on State Emergency Communications
10:00 AM – 11:00 AM
Training and QA together - How to make it fun, educational, and make your organization better!
10:00 AM – 11:00 AM
Training and QA together - How To Make It Fun, Educational, and Make Your Organization Better!Location:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Bess Joyce, RPL – Jeffcom 911 ### 1306623###Main Presenter###Training Manager###Jeffcom 911###Main Presenter: – Jeffcom 911
@@@ Mark Nava – Jeffcom 911 ### 1306645###Co-Presenter###Emergency Communications Specialist III###Jeffcom 911###Co-Presenter: – Jeffcom 911
11:30 AM – 1:30 PM
Food For Thought Luncheon (ticket required)
11:30 AM – 1:30 PM
Food For Thought Luncheon (ticket required)Location:Stars at Night Ballroom
Mike Robbins ### 1317996###Main Presenter#########Main Presenter:
1:45 PM – 2:15 PM
Think Tank: Young Professional Mentorship Program
1:45 PM – 2:15 PM
Think Tank: Young Professional Mentorship Program
Location:Henry B. Gonzalez Convention Center, Across from room 214C
Tim Stencel ### 1341792###Main Presenter#########Main Presenter:
2:00 PM – 3:00 PM
Call Taking and EMD During a Crisis Situation
2:00 PM – 3:00 PM
Call Taking and EMD During a Crisis SituationLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
Dorothy Cave, RPL, BA, MA – APCO International ### 1306650###Main Presenter###EMD Program Manager###APCO International###Main Presenter: – APCO International
@@@ Matthew Shenk – Lancaster County-Wide Communications ### 1306651###Co-Presenter###Communications Supervisor###Lancaster County-Wide Communications###Co-Presenter: – Lancaster County-Wide Communications
2:00 PM – 3:00 PM
Call Taking to Intelligence Gathering
2:00 PM – 3:00 PM
Call Taking to Intelligence GatheringLocation:Henry B. Gonzalez Convention Center, 221DFrontline Telecommunicator - Repeat Session
Cheryl L. Konarski, CPE, RPL, CMCP – Joplin Emergency Communication Center ### 1306633###Main Presenter###Public Safety Communications Manager###Joplin Emergency Communication Center###Main Presenter: – Joplin Emergency Communication Center
2:00 PM – 3:00 PM
Dispatchers Role in Firefighter Safety & Survival
2:00 PM – 3:00 PM
Dispatchers Role in Firefighter Safety & SurvivalLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
2:00 PM – 3:00 PM
FirstNet Roadmap: Building America’s Public Safety Network through Consultation, Feedback and Network Investment
2:00 PM – 3:00 PM
FirstNet Roadmap: How Responders Are Informing Investment in America's Public Safety Network Location:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Jennifer Harder ### 1306707###Main Presenter#########Main Presenter:
@@@ Travis Hull – FirstNet Authority ### 1307089###Co-Presenter######FirstNet Authority###Co-Presenter: – FirstNet Authority
@@@ Amy Haukeness – First Responder Network Authority ### 1306691###Co-Presenter###Domain Lead - Voice Communications###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
@@@ Randy Kerr – First Responder Network Authority ### 1379425###Co-Presenter###Situational Awareness Domain Lead###First Responder Network Authority###Co-Presenter: – First Responder Network Authority
2:00 PM – 3:00 PM
How Can Standards Help You and Your ECC
2:00 PM – 3:00 PM
How Can Standards Help You and Your ECCLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Kathryn Pompeo – King County Sheriff's Office Communications Center ### 1307080###Co-Presenter######King County Sheriff's Office Communications Center###Co-Presenter: – King County Sheriff's Office Communications Center
@@@ Dan Morelos, ACE – Tucson Airport Authority (Retired) ### 1346307###Main Presenter######Tucson Airport Authority (Retired)###Main Presenter: – Tucson Airport Authority (Retired)
@@@ Bill Hobgood – City of Richmond ### 1344671###Co-Presenter###Technology Lead, Public Safety Team###City of Richmond###Co-Presenter: – City of Richmond
@@@ Robbie F. McCormick, BAS, MSE, CPE – Tarrant County 911 District ### 1306626###Co-Presenter###Training and Development Coordinator###Tarrant County 911 District###Co-Presenter: – Tarrant County 911 District
2:00 PM – 3:00 PM
Legal Updates on Kari's Law, Drones/UAS, and Public Safety Spectrum
2:00 PM – 3:00 PM
Legal Updates on Kari's Law, Drones/UAS, and Public Safety Spectrum Location:214DCutting Edge Developments
Jeffrey S. Cohen – Association of Public-Safety Communications Officials (APCO) International ### 1306683###Main Presenter######Association of Public-Safety Communications Officials (APCO) International###Main Presenter: – Association of Public-Safety Communications Officials (APCO) International
@@@ Michele Farquhar ### 1394232###Co-Presenter###Office Managing Partner, Hogan Lovells LLC######Co-Presenter:
@@@ Arpan Sura ### 1394233###Co-Presenter###Counsel, Hogan Lovells LLC######Co-Presenter:
2:00 PM – 3:00 PM
Managing the Multigenerational Communications Center: Boomer to Zoomer
2:00 PM – 3:00 PM
Managing the Multigenerational Communications Center: Boomer to ZoomerLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Stephen J. Johnson, M.A., EMT, EMS-I – Stratford Public Safety Communications ### 1306709###Main Presenter###Public Safety Dispatch Supervisor###Stratford Public Safety Communications###Main Presenter: – Stratford Public Safety Communications
2:00 PM – 3:00 PM
NG9-1-1 Cyber Security Threats: What You Can Do to Defend Yourself and Mitigate Risk
2:00 PM – 3:00 PM
NG9-1-1 Cybersecurity Threats: What You Can Do to Defend Yourself and Mitigate RiskLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Dan Zeiler, CISSP, CGEIT, CISA, CISM, CRISC, CCFP, CHFI, CEH – Motorola Solutions ### 1306666###Main Presenter###Director of 9-1-1 Cybersecurity###Motorola Solutions###Main Presenter: – Motorola Solutions
@@@ Jackson Neff – Motorola Solutions Inc. ### 1306662###Submitter Only###Sr Regional Marketing Manager###Motorola Solutions Inc.###Submitter Only: – Motorola Solutions Inc.
2:00 PM – 3:00 PM
Testing What Matters: Project 25 Compliance Assessment Program (P25CAP)
2:00 PM – 3:00 PM
Testing What Matters: Project 25 Compliance Assessment Program (P25CAP)Location:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Sridhar Kowdley ### 1306712###Main Presenter#########Main Presenter:
@@@ Cynthia Cole – APCO ### 1307095###Co-Presenter######APCO###Co-Presenter: – APCO
@@@ Doug Chapman ### 1398029###Co-Presenter###VP Business Development/GM America's Etherstack Inc.######Co-Presenter:
@@@ Andy Davis – Motorola Solutions ### 1307043###Co-Presenter###Senior Resource Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
2:00 PM – 3:00 PM
THE BULLETPROOF COMMUNICATOR. Powerful. Resilient. Confident.
2:00 PM – 3:00 PM
THE BULLETPROOF COMMUNICATOR. Powerful. Resilient. Confident.Location:Henry B. Gonzalez Convention Center, 221ABCWellness in the Emergency Communication Center
Ana-Christina Hicks – Tools Of Hope ### 1306668###Main Presenter###Founder, Tools of Hope###Tools Of Hope###Main Presenter: – Tools Of Hope
3:30 PM – 4:30 PM
Dispatcher Down! PTSD, One Dispatcher's Story
3:30 PM – 4:30 PM
Dispatcher Down! PTSD, One Dispatcher's StoryLocation:Henry B. Gonzalez Convention Center, 301Frontline Telecommunicator
Beth A. Kemper, EMD CPR – Longmont Public Safety Department ### 1306617###Main Presenter###Dispatcher###Longmont Public Safety Department###Main Presenter: – Longmont Public Safety Department
3:30 PM – 4:30 PM
Dispatchers Role in Firefighter Safety & Survival
3:30 PM – 4:30 PM
Dispatchers Role in Firefighter Safety & SurvivalLocation:Henry B. Gonzalez Convention Center, 221DFrontline Telecommunicator - Repeat Session
Stephan M. Bunker – Maine E9-1-1 Advisory Council ### 1306721###Main Presenter###Commission Member###Maine E9-1-1 Advisory Council###Main Presenter: – Maine E9-1-1 Advisory Council
3:30 PM – 4:30 PM
Gatlinburg Wildfires what we learned and how we evolved.
3:30 PM – 4:30 PM
Gatlinburg Wildfires: What We Learned and How We EvolvedLocation:Henry B. Gonzalez Convention Center, 303Emergency Preparedness, Response & Situational Awareness
D. Todd Spence – Sevier County E911 Central Dispatch ### 1306620###Main Presenter###Director/Paramedic###Sevier County E911 Central Dispatch###Main Presenter: – Sevier County E911 Central Dispatch
3:30 PM – 4:30 PM
Help! My Workplace is Toxic
3:30 PM – 4:30 PM
Help! My Workplace is ToxicLocation:221ABCWellness in the Emergency Communication Center
Roger D. Martin – Missouri State Highway Patrol ### 1306615###Submitter and Main Presenter###Chief Training Operator###Missouri State Highway Patrol###Submitter and Main Presenter: – Missouri State Highway Patrol
3:30 PM – 4:30 PM
Identifying and Resolving the Hidden Costs and Liabilities Behind Ineffective Scheduling Practices
3:30 PM – 4:30 PM
Identifying and Resolving the Hidden Costs and Liabilities Behind Ineffective Scheduling PracticesLocation:Henry B. Gonzalez Convention Center, 302Communications Center Management
Jon Lunsford – Schedule Express by SafeCities ### 1407794###Main Presenter###Product Manager###Schedule Express by SafeCities###Main Presenter: – Schedule Express by SafeCities
3:30 PM – 4:30 PM
Project 25 for the Future: What’s New Today and What’s Coming Next.
3:30 PM – 4:30 PM
Project 25 for the Future: What’s New Today and What’s Coming Next.Location:Henry B. Gonzalez Convention Center, 214BCRadio and Wireless Communications Technologies
Stephen A. Nichols – Project 25 Technology Interest Group (PTIG) ### 1306628###Main Presenter###Executive Director###Project 25 Technology Interest Group (PTIG)###Main Presenter: – Project 25 Technology Interest Group (PTIG)
@@@ Andy Davis – Motorola Solutions ### 1307043###Co-Presenter###Senior Resource Manager###Motorola Solutions###Co-Presenter: – Motorola Solutions
@@@ Jim Downes – DHS CISA ### 1307044###Co-Presenter######DHS CISA###Co-Presenter: – DHS CISA
@@@ Jeremy Elder – L3Harris ### 1307046###Co-Presenter######L3Harris###Co-Presenter: – L3Harris
@@@ Justin Evans – Montgomery County Hospital District ### 1417693###Co-Presenter###Radio Systems Manager###Montgomery County Hospital District###Co-Presenter: – Montgomery County Hospital District
3:30 PM – 4:30 PM
Stronger, Faster, Better, Built to Last
3:30 PM – 4:30 PM
Stronger, Faster, Better, Built to LastLocation:Henry B. Gonzalez Convention Center, 217Leadership Development
Holly N. Downs, APCO EMD & PST Instructor, APCO CTOI certified, FBI Certified Instructor and Utah POST Certified Instructor. – Salt Lake Valley Emergency Communications Center ### 1306719###Main Presenter###911 Training Coordinator###Salt Lake Valley Emergency Communications Center###Main Presenter: – Salt Lake Valley Emergency Communications Center
@@@ Leslie Devey, APCO EMD Manager, APCO EMD & PST Instructor – SLVECC ### 1341984###Co-Presenter###Training / QA Coordinator###SLVECC###Co-Presenter: – SLVECC
3:30 PM – 4:30 PM
Telehealth Implementation; Alternative Care for 9-1-1 Centers and the Results
3:30 PM – 4:30 PM
Telehealth Implementation; Alternative Care for 9-1-1 Centers and the ResultsLocation:Henry B. Gonzalez Convention Center, 214DCutting Edge Developments
Jeffrey Wobbleton – Alexandria Department of Emergency Communications ### 1306639###Main Presenter###Assistant Director of Administration###Alexandria Department of Emergency Communications###Main Presenter: – Alexandria Department of Emergency Communications
@@@ Sean Burton – Global Medical Response ### 1307056###Co-Presenter######Global Medical Response###Co-Presenter: – Global Medical Response
@@@ Joseph Marfori – Alexandria Medical Examiner ### 1307057###Co-Presenter######Alexandria Medical Examiner###Co-Presenter: – Alexandria Medical Examiner
3:30 PM – 4:30 PM
Test, Test, Test, This is Only a Test: Integrating ECCs and Broadband Into Training and Exercise Scenarios.
3:30 PM – 4:30 PM
Test, Test, Test, This is Only a Test: Integrating ECCs and Broadband Into Training and Exercise Scenarios.Location:Henry B. Gonzalez Convention Center, 225ABFirstNet: Transforming the Future of Emergency Communications
Kristi Wilde ### 1306700###Main Presenter#########Main Presenter:
@@@ Jennifer Harder ### 1306707###Co-Presenter#########Co-Presenter:
@@@ Tami Atkinson ### 1390209###Co-Presenter###Telecommunications Training Program Coordinator######Co-Presenter:
3:30 PM – 4:30 PM
The South Dakota Story – Success Through Collaboration
3:30 PM – 4:30 PM
The South Dakota Story – Success Through CollaborationLocation:Henry B. Gonzalez Convention Center, 304ABCNG9-1-1 and Emerging Technologies
Jim Carlson – Lumen ### 1306664###Main Presenter###Public Safety Business Development Director###Lumen###Main Presenter: – Lumen
@@@ Maria King – State of South Dakota - Department of Public Safety ### 1306665###Co-Presenter###State 9-1-1 Coordinator###State of South Dakota - Department of Public Safety###Co-Presenter: – State of South Dakota - Department of Public Safety
@@@ Monica Smith – Lumen ### 1307070###Co-Presenter######Lumen###Co-Presenter: – Lumen
3:30 PM – 4:30 PM
Unifying Cybersecurity and Physical Security For Your Emergency Communication Centers
3:30 PM – 4:30 PM
Unifying Cybersecurity and Physical Security For Your Emergency Communication CentersLocation:Henry B. Gonzalez Convention Center, 214ACybersecurity for Public Safety Communications
Curtis Johnson – CTA Consultants LLC ### 1306632###Main Presenter###Senior Consultant###CTA Consultants LLC###Main Presenter: – CTA Consultants LLC
@@@ Mark Cady ### 1399575###Co-Presenter#########Co-Presenter:
6:00 PM – 6:45 PM
Connect & Celebrate Reception (ticket required)
6:00 PM – 6:45 PM
Connect & Celebrate Reception (ticket required)
Location:Henry B. Gonzalez Convention Center, Stars of Night Ballroom Foyer
6:45 PM – 9:00 PM
Connect & Celebrate Dinner (ticket required)
6:45 PM – 9:00 PM
Connect & Celebrate Dinner (ticket required)
Location:Henry B. Gonzalez Convention Center, Stars at Night Ballroom
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