Veterinary Service Mgr. CEVA ANIMAL HEALTH Lenexa, Kansas, United States
Many small animal dermatology patients require long-term treatment for chronic diseases. The patient’s fear of the veterinarian and the client’s perception of distress during exams are barriers to clinical success, impeding the clinician’s ability to evaluate lesions during difficult exams as well as lack of exams when clients forgo recheck visits. This discussion presents techniques and videos for maximizing your dermatologic and otoscopic exams and procedures, improving communication with clients through use of the Your Vet Wants You to Know podcast, and minimizing the anxiety level of patients, clients, and staff alike.
Understand and incorporate the Fear Free cornerstones into common dermatologic techniques, including otoscopic exams and cytology, skin cytology, skin scrape, and biopsy.
Discuss tools for minimizing stress in dermatologic patients, including pheromones, pre-visit pharmaceuticals, and high value rewards.
Describe tools for equipping owners with the capability and confidence to perform important at home treatments, such as bathing, ear cleaning, and injections to improve compliance and clinical success.