Participants will learn how to document clear expectations for their staff in their employee handbooks and the importance of administering consistently. An employee manual (or handbook) contains the veterinary practice’s policies and procedures. It provides employees with information on practice rules, policies, scheduling, working conditions, expectations, employee benefits, ethics and philosophy regarding its employees, clients, patients, as well as the profession and community.
Assess current employee manuals
Know the agencies to look at when creating an employee manual