Owner Nutmeg Veterinary Consulting Berlin, CT, United States
Fill your toolbox with skills and techniques to successfully navigate through communication challenges to help build trust, confidence, increase compliance and strengthen relationships with your clients and within your teams. This hands-on, interactive session will work through different and challenging scenarios you face everyday and help make communication your new superpower/ Part I of 4.
Identify the challenges of communicating with clients and team members in practice
Build a foundation of trust and strong relationships to become a valued consultant
Difficult situations: optimal results depend on observing, empathy and listening
Understand how effective communication directly relates to better medical outcomes
Identify tools that help increase confidence as a veterinary leader