Head of Circulation Orillia Public Library Orillia, Ontario, Canada
Libraries are great at ensuring that our staff are trained for a variety of situations. However, our young student staff members can be forgotten during training. They are often working alone or interacting with the public just as often as adult staff, exposing them to the same patron behaviours. Learn some training strategies and tools to help create an engaging training session for youth workers so we can teach them to keep themselves safe.