Associate Dean for Research and Director Spencer S. Eccles Health Sciences Library Salt Lake City, Utah
To view the recording, select the Video button and enter Passcode: !BBy$Eu2
Session Format: This will be an interactive presentation incorporating audience response to hypothetical situations, break-out sessions, and group discussions.
Objective: Learn how to invoke change with the least amount of upset and the most movement toward stated goals. Discover systems thinking and consider how people in organizations typically respond to change, how you respond to change, and how this affects the overall library. Understand how to respond to feedback to better hear concerns from your employees and to better evaluate that feedback for inclusion in a change process. Apply this new knowledge to help change interpersonal dynamics within your organization.
Methods: Instructional methods will include presentation of concepts with intermittent opportunities for discussion with the instructor and one another. Participants will be asked to consider hypothetical conditions and apply new knowledge and skills to these situations with discussion in pairs or small groups. There will be opportunity for large group interactions and discussions. A bibliography listing all sources will be provided to participants for follow up reading.
Participant Engagement: Participants will be actively involved in the session through large group interactions along with breakout sessions that may include paired or small group discussions. Hypothetical situations will be presented to allow participants to apply new knowledge immediately and challenge long-held beliefs and perspectives.
Learning Objectives:
By the end of this session, participants will be able to define systems theory according to Barry Oshry and explain how this translates to typical organizational dynamics.
By the end of this session, participants will be able to communicate methods for listening to and incorporating feedback from employees during a change process.
By the end of this session, participants will be able to explain how to incorporate transparency and communication into a change process.
By the end of this session, participants will be able to describe new ways to think about resistance and apply those to their own work environments.