Chief Innovation Officer
Charlotte Mecklenburg Library
Charlotte, North Carolina
Seth Ervin is the Chief Innovation Officer for Charlotte Mecklenburg Library. He leads the Innovation activities for the Library in his role, seeking to pioneer new avenues for the library to remain essential within the digital information ecosystem of the Charlotte community. Interests and focuses include digital equity, local/community journalism, customer and community engagement, service design and disruptive technologies.
In addition, Seth serves as the current convenor of the Charlotte Digital Inclusion Alliance. The CDIA is a volunteer coalition of institutions and non-profit organizations committed to eliminating the digital divide in Mecklenburg County.