With an expanded focus on digital resources due to the pandemic, library users demand fast, convenient, and intuitive experiences more than ever. At the same time, library staff and budgets are stretched, and the need for efficiencies that save time and money are critical. Optimize your resource delivery with a more automated approach to minimize disruptions, deliver accurate resource options, and provide flexible solutions to shifting challenges. Join us to learn how OCLC’s “smart fulfillment” functionality can help your library optimize ILL workflows, provide a straightforward user experience, and achieve significantly faster turnaround.