Springville Library Director Dan Mickelson will discuss how management prepared for all contingencies related to the COVID-19 pandemic, including the possibilities of simply modifying services, closing the library to the public, or closing the library altogether. Considerations included: how to handle a sudden budget freeze, how to safely allow library staff to continue working, and how to navigate new and changing public health guidelines.
Supervisor Kim Christensen will provide an overview of how the library ultimately stayed closed for 12 weeks to the public, yet staff and management carried out a successful curbside pickup program. Kim will discuss the step by step process of how we adapted our circulation services to continue, even as the library building itself was closed. She will also offer a view of how material circulation and virtual browsing was possible through the use of social media.
Supervisor Lauren Tolman will present on how staff offered virtual programs, as well as how we looked out for staff and community well-being during the pandemic. Through the use social media and curbside pickup theme days, our programming staff continued providing entertainment and enrichment with regularity. Finally, one of the main goals of our management team was to purposefully watch over the physical and mental wellness of our library staff and city residents during an unprecedented time. Lauren will talk about the free and low-cost ways Springville Library managed this task.
Upon completion, participant will be able to conduct an analysis of their organization's workflow, and identify ways to adapt their services when needed.
Upon completion, participant will be able to find creative solutions for offering fundamental library services, even in the most unusual of circumstances.
Upon completion, participant will be able to help staff and community in times of need, and find ways to keep them engaged, motivated, and nurtured.