Archivist and Records Management Librarian Marshall University
During the national shutdown due to COVID-19 beginning in March 2020, Marshall University librarians recognized a wealth of misinformation on their social media timelines and felt the need to work toward combating that false information. As a result, we started to notice signs of burnout and wanted to see whether others were also experiencing similar conditions. Within the survey we created the librarians who participated identified some strategies and best practices to combat misinformation on social media and to mitigate the resulting feelings of burnout. Librarians are not alone in our feelings of isolation, engaging with misinformation, and the subsequent feelings of burnout. Many of our students also continue to struggle to navigate the COVID-related information ecosystem.
The results of our survey were organized into four main themes. These major themes were librarians’ social media usage to access news sources about COVID-19 as well as engagement with misinformation about COVID-19 via social media, and librarians’ perceptions of their personal responsibility and the effectiveness they believe they had to combat COVID-19 misinformation. Finally, the survey gathered information on Librarians' feelings of burnout associated with combatting COVID-19 misinformation.
The presenters will collectively review the survey results and discuss their own best practices encouraging attendees to develop some of their own in the process. By the end of the presentation, attendees will be encouraged to reflect on developing their own best practices.
From these discussions, we will troubleshoot the best ideas for assisting our students in navigating and evaluating COVID-19 information and how to respond to misinformation and disinformation on their own timelines. The information ecosystem is constantly changing, rather than be sages to our students, we can reveal our own struggles and work together to find best practices for moving forward.
At the end of this workshop, attendees will be able to accurately discuss five ways for combatting COVID-19 misinformation and disinformation on social media platforms.
At the end of this session, attendees will be able to identify multiple strategies for avoiding professional burnout while combatting misinformation about COVID-19 and the application of these strategies.
After compiling the necessary information and the results of our authors’ earlier survey, attendees will be equipped to help students navigate COVID-19 misinformation in their personal and academic information environments.