Dean, University Library California State University, Los Angeles Los Angeles, California
Data-driven assessments in academic libraries that demonstrate contributions and relevance to student success have become increasingly essential. Recent scholarship has documented a growing interest in identifying correlations or associations between the use of library services and resources and improved student academic performance. However, such studies have not specifically focused on the first-generation, Pell eligibility status and underserved student population. This correlational study funded by the ALA Diversity Research Grant 2019-2020 targets this particular student population at California State University, Los Angeles. Specifically, the study assesses whether the use of library online resources, participation in information literacy sessions, and material borrowing contribute to a better GPA and retention rate among these students. Library circulation counts, electronic resource access via EZProxy logins, and students attending information literacy instruction sessions, are the three metrics mapped with the campus student demographic and academic performance data for analysis. The analytical results are utilized to examine whether there are statistically significant differences in cumulative GPA, and semester retention rate among the targeted student population, who used at least one of the above library services compared to those students who did not use any of the services. The preliminary findings presented here are from the resource use analysis. The library’s active participation in the planning and development of the Center for Academic Success that will provide comprehensive and fully integrated peer-to-peer academic success services will also be discussed. The positive result identified by this study and the development of strategic campus collaborations has increased awareness of the important role that library use and research support services play in advancing the campus 2025 Graduation Initiative.
How to move away from anecdotal library assessments and integrate library use data with the campus student demographic and academic performance data to demonstrate library contribution to student success.
Integrate library data in the student learning analytics to obtain a more holistic view of the library use and student learning experience, and to provide more timely and targeted interventions.
Develop sustained partnerships and collaborations with the campus student success team, faculty, academic advisors, Institutional Effectiveness, and Information Technology Services on using student data to support student learning and success.