Attendees will learn about building trust and confidence every day in every way. This session also will discuss what it takes to have patients see OMSs in the “best light” so they feel safe and confident in their abilities and move forward with recommended treatment. It is rewarding to understand professional success and personal fulfillment depend on the OMS and characteristics that can be controlled. Ongoing practice success is a result of personal relationships and the ability to have an optimal response to others. Attendees can make positive changes to their professional image and personal expression so their patients are as comfortable as possible. This session also will discuss embracing options of resilience to withstand present challenges.
Learning Objectives:
At the conclusion of this presentation, participants should be able to:
Create the best first impression, quality impression and lasting impression.
List skills for the ability to empower with increased resilience.
Explain the impact of what is said and how it is said to increase awareness and outcome so the patient’s experience is stress-free and the patient understands treatment care.
Employ body language skills and proactive verbiage to move patients toward increased health.
Integrate daily habits to increase resilience through the most challenging times faced.