Peak performance is like a precision watch in which all parts function flawlessly and in perfect harmony. Unfortunately, in healthcare practices, we aspire to reach peak performance, but it seldom happens. Creating a team that achieves sustainable peak performance requires skilled leadership and a psychologically safe practice culture that promotes collaboration and values honest, unfiltered feedback above personal egos.
This presentation offers the doctor many useful tips designed to move his/her team to a much higher level of performance. You will learn skills that develop your team beyond what you may have thought possible. We will present techniques that will allow doctors to become more coach-like when interacting with their team. These proven techniques will increase staff motivation, strengthen the practice culture, and improve the practice’s bottom line while making work more enjoyable. Participants will learn how to become people developers as opposed to problem solvers. Watch and learn these simple skills that will transform your practice.
Identify key coaching techniques that move their team towards peak performance.
Identify reactive behaviors that impede their leadership effectiveness.
Describe why having a psychology safe culture is an essential prerequisite to peak performance.