WVC 91st Annual Conference
Deal with difficult people? Spend too much of your day handling personality conflicts among staff? Explore 14 different ways people express negativity and learn a tip for dealing with each one. You’ll learn effective skills on handling a broad spectrum of negative personality styles - and see how you can adjust your own attitude to help stay positive and improve organizational excellence! Receive tips on exactly what to say to whom, so you can go back to work and do something different immediately. After participating in this program attendees, on average, said their ability to handle negative situations in the workplace improved 28%.