Practice Management

WVC 90th Annual Conference

(WS6) Advanced Management Workshop: Hands-On HR: Headaches & Solutions

Tuesday, March 6
2:00 PM - 5:50 PM
MBCC, Surf D, Level 2

Price: $95Capacity: 50CE Credits: 4

In this interactive workshop case examples will be utilized to learn how to avoid HR mistakes and what to do when HR challenges are presented.

Kurt Oster

Mr. Kurt Oster has over 25 years of veterinary practice management experience in a variety of practice settings. He has consulted with the staffs of over 350 veterinary practices in all areas of practice management. Outside of veterinary medicine, Mr. Oster worked for two years as a human resources manager for a Fortune 15 corporation. He is certified as a Senior Professional in Human Resources (SPHR), which is the highest level of certification offered by the Society for Human Resource Management. In addition, he holds a Certificate in Veterinary Practice Administration from the Veterinary Management Institute at Purdue University. He has also attended the Leadership and Management training program at the Disney Institute. Mr. Oster has authored 18 book chapters and has been published in AAHA Trends Magazine, Veterinary Practice News, DVM Magazine, and DVM Training Room. He has lectured at a variety of national meetings and served as the finance instructor for the American Animal Hospital Association’s (AAHA) Veterinary Management Development Schools (VMDS)


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Mary Ann Vande Linde

Vande Linde & Associates, LLC

Dr. Mary Ann Vande Linde is a graduate of the University of Georgia's College of Veterinary Medicine. In addition to private practice experience, her career background includes teaching at various veterinary schools and colleges, technician schools, and veterinary conferences, consulting on practice management issues, developing, mentoring and coaching retreats for women practice owners as well as developing, mentoring and coaching associate training programs for exam room and professional success. She has had the honor of working with the management teams at such corporations as Hill's Pet Nutrition, IDEXX Laboratories, Pet Health Network, Novartis Animal Health US, Elanco Animal Health, Merial Animal Health, Zoetis, Virbac and Blue Buffalo.

Dr. Vande Linde is nationally recognized as a leader in the field of veterinary communications. She is widely respected for her ability to inspire others through her guidance in interactive training programs, strategic planning, problem solving, leadership and marketing programs and services. Her concentration on excellent preventative care through compassionate and consistent communication between pet parent and their doctor and veterinary team are contributing factors to her growing reputation as a voice for total pet wellness and quality of life.

In 2008, Dr. Vande Linde founded Vande Linde & Associates to focus on all aspects of exam room communication excellence to transform the veterinary experience. She shares her time with Mr. Darcy, an energetic border terrier who enjoys beach walks and bike rides.


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(WS6) Advanced Management Workshop: Hands-On HR: Headaches & Solutions

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