Small Animal

WVC 90th Annual Conference

(S17BP) Managing & Marketing Your Way Out of the Vaccination Blues

Tuesday, March 6
9:00 AM - 9:50 AM
MBCC, Mandalay Bay H, Level 2

CE Credits: 1

Sponsored By: 

Science of Healthier Animals Symposium: Vaccines have become a commodity in most pet owners' eyes but disease outbreaks such as canine influenza give practices a real opportunity to differentiate themselves. In this program, you will learn how to improve the health care offered to pets, educate your team about the need for care, communicate the benefits to clients and grow the practice. Part 2 of 8.

Karen E. Felsted

PantheraT Veterinary Management Consulting

Dr. Felsted is a CPA as well as a Veterinarian and has spent the past 15 years working as a financial and operational consultant to veterinary practices and the animal health industry. She spent three years with the National Commission on Veterinary Economic Issues as CEO, has written an extensive number of articles for a wide range of veterinary publications, and speaks regularly at national and international veterinary meetings. Dr. Felsted is a member of the Veterinary Economics editorial advisory board and has been active in and an officer of VetPartners, the Catalyst Council and VHMA. In 2011 and 2017, she was selected by attendees as the Western Veterinary Conference Practice Management Continuing Educator of the Year and, in 2014, received the VetPartners Distinguished Life Member Award.


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Karyn Gavzer

KG Marketing & Training, Inc.

Karyn is a speaker, writer and practice management consultant specializing in marketing, training and customized solutions for veterinary practices. Her mission is to help practices “go and grow” with new ideas and practical plans. She has worked with industry, associations, and veterinary practices for 20 years. She is best known as the former director of marketing for the American Veterinary Medical Association (AVMA) where she created public campaigns with industry, such as “Pets Need Dental Care, Too” and training programs to help veterinarians and their teams market their services more effectively.
Karyn has an MBA and is one approximately 400 certified veterinary hospital managers (CVPM) in North America. She is a member of the American Animal Hospital Association (AAHA) and a founder of VetPartners, the association of veterinary practice management consultants and advisors. Karyn is particularly well known for helping practices with strategic planning and implementing improvements from the AAHA compliance study. She is a popular, engaging speaker and was named the North American Veterinary Conference Practice Management Speaker of the year and the Western Veterinary Conference Practice Management Educator of the Year. You can find many of her articles and video clips on the, AAHA-Trends Today and Veterinary Team Brief websites. Above all, Karyn is a pet lover and one of the people that walk through the front door of your office every day. She makes a point of sharing that perspective in all of her work.


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(S17BP) Managing & Marketing Your Way Out of the Vaccination Blues


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