Practice Management

(S36) Working with the Cash Strapped Client

Tuesday, March 6
4:00 PM - 4:50 PM
MBCC, Mandalay Bay L, Level 2

CE Credits: 1

Sponsored By: 

The inability to pay for medical services is a problem we have all encountered in practice. From a pragmatic standpoint, it should be easy to address: "If you can't pay for services then those services can't be provided." Most of us, however, can't or won't accept this approach to medicine. So where does that leave us? In this session, we will discuss the primary reasons for
financial constraints in the exam room, the importance of personal and business guidelines, and a communication program for navigating these conversations effectively and ethically.

Andy Roark

Tall Oak Enterprises, LLC

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and DrAndyRoark.com. He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Dr. Roark received the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and was voted the Practice Management Speaker of the Year at NAVC (one of the world’s largest veterinary conferences) three out of the last four years. Practices where Dr. Roark works were named as finalists in the American Animal Hospital Association’s Practice of the Year Contest in 2013 and 2015.

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