Small Animal

WVC 90th Annual Conference

(S17E) How to Make Pet Owners Follow Your Advice

Tuesday, March 6
2:00 PM - 2:50 PM
MBCC, Mandalay Bay H, Level 2

CE Credits: 1

Sponsored By: 

Science of Healthier Animals Symposium: This 50 minute lecture will emphasize three things:
1. the importance of having a consistent product message across your entire team
2. the benefits of training everyone on the products sold and quizzing for retention
3. a systematic approach to making product recommendations that is effective and can be utilized throughout the clinic
Part 5 of 8.

Andy Roark

Tall Oak Enterprises, LLC

Dr. Andy Roark is a practicing veterinarian, international speaker, author, and media personality. He is the founder of the Uncharted Veterinary Conference and He has been an award-winning columnist for DVM360 and his popular Facebook page, website, and YouTube show reach millions of people every month.

Dr. Roark received the Outstanding Young Alumni Award from the University of Florida’s College of Veterinary Medicine, and was voted the Practice Management Speaker of the Year at NAVC (one of the world’s largest veterinary conferences) three out of the last four years. Practices where Dr. Roark works were named as finalists in the American Animal Hospital Association’s Practice of the Year Contest in 2013 and 2015.


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(S17E) How to Make Pet Owners Follow Your Advice


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